Software Engineer, Customer Studio Backend
About this role
Hightouch is expanding its Customer Studio team with a product-minded backend engineer who will help scale a no-code data activation suite built on top of data warehouses. This is a mission-critical product that drives a large portion of revenue, requiring thoughtful architecture, reliability, and strong collaboration with product and design. You’ll influence how customers activate data at scale and help shape the next wave of features.
What youll do
- Own the backend systems for the Customer Studio product, focusing on scalability, reliability, and maintainability.
- Design and implement data warehouse performance improvements, including query optimizations and pre-computed state.
- Build analytics and experimentation features to help customers build segments and track audience performance.
- Develop real-time audience syncing capabilities, leveraging CDC and streaming data approaches as warehouses evolve.
- Collaborate with product and design to translate specs into robust backend solutions that drive user impact.
- Influence architecture holistically to balance performance, simplicity, and long-term maintainability.
What Hightouch is looking for
- 6+ years of backend engineering experience delivering large-scale systems.
- Experience building backend systems with a user-centric approach.
- Experience in a high-velocity startup environment through Series B-E growth stages.
- Strong CS fundamentals; degree in CS, Math, or EE, or equivalent technical experience.
- Extremely strong in systems design and understanding of large-scale data processing systems.
- Focus on backend engineering (not full-stack, data, or DevOps roles).
- Industry experience in data activation, analytics, or data tooling within SaaS.
- Experience with distributed backend systems and data processing at scale.
Company at a glance
Hightouch is a San Francisco-based Composable Customer Data Platform founded by Segment alumni that enables organizations to take action on their data. The company serves hundreds of enterprises and achieved a $1.2B valuation in Series C funding.
What happens next
Skip the application pile. I get you in front of the people who decide.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
When the company wants to meet, I get the call on your calendar. You just show up.
Culture & values
Team focuses on making a meaningful impact for customers
Approach challenges with a first-principles mindset
Move quickly and efficiently
Treat each other with compassion and kindness
Look for team members who are strong communicators
Value growth mindset in team members
Distributed team with members all over the world
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