Key Account Manager

What you´ll do

• Account Management:
  •Manage and grow strategic customer accounts, including Honda, Volvo, Schaeffler, and Mercedes-Benz.
  •Develop and maintain strong relationships with key decisionmakers and stakeholders at customer organizations.
  •Act as the primary commercial contact between the company and assigned customers.
  •Drive customer satisfaction through proactive communication and issue resolution.
  
• Business Development:
  •Identify new business opportunities and growth projects within existing accounts.
  •Develop and execute account strategies to achieve annual sales and profitability targets.
  •Monitor customer trends, market developments, and competitive activities.
  •Support the expansion of product penetration and strategic positioning within customer programs.
  
• Project & Program Management:
  •Coordinate with internal teams including R&D, Engineering, Operations, Supply Chain, Quality, and Customer Service to ensure successful project execution.
  •Lead commercial negotiations, pricing discussions, and contract management.
  •Support new product launches and platform developments.
  •Monitor project timelines and ensure customer requirements are fulfilled.
  
• Customer Engagement:
  •Conduct regular customer visits and business reviews.
  •Understand customer technical and commercial needs and translate them into actionable internal plans.
  •Represent the company professionally at customer meetings, trade shows, and industry events.
  
  

What makes you a good fit

• Commercial Skills:
  • Strong negotiation and influencing skills.
  • Excellent customer relationship management capabilities.
  • Demonstrated ability to achieve revenue and profitability targets.
  
• Technical Knowledge:
  • Good understanding of automotive manufacturing processes and supply chains.
  • Knowledge of automotive applications involving adhesives, tapes, sealing solutions, thermal management materials, or related technologies is advantageous.
  
• Personal Attributes:
  • Self-motivated, proactive, and customer focused.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to work effectively in a cross-functional and international environment.
  • Willingness to travel frequently.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Comprehensive Group Insurance Scheme
• Annual Physical Examination
• Flexible Benefits cover for dependents
• Company Products Discount

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.