pune, Maharashtra, India · Hybrid
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Site Reliability Engineer – Incident management has the responsibility of monitoring, maintaining a…
Skills: Site Reliability Engineering, Incident Management, Linux, Unix, AWS
pune, Maharashtra, India · On-site
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (…
Skills: Genesys Cloud AI, Incident Management, Problem Management, Technical Troubleshooting, Operational Stability
Indore, Madhya Pradesh, India · On-site
Project Role : Custom Software Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development w…
Skills: Python, Software Development, Git, Testing Frameworks, Troubleshooting
pune, Maharashtra, India · On-site
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (…
Skills: Genesys Cloud AI, Incident Management, Change Management, System Troubleshooting, Log Analysis
pune, Maharashtra, India · On-site
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (…
Skills: Genesys Cloud AI, Incident Management, Change Management, Problem Solving, Technical Troubleshooting
Bengaluru, Karnataka, India · On-site
Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver inn…
Skills: Java, Full Stack Development, Apache Kafka, HTML, CSS
pune, Maharashtra, India · On-site
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. M…
Skills: ServiceNow, IT Service Management, ITSM, Technology Architecture, Solution Architecture
Bengaluru, Karnataka, India · On-site
Project Role : Test Automation Engineer Project Role Description : Use quality processes, automation tools, and methodologies to transform testing products and solutions. Run end-to-end quality engineering function with …
Skills: Automated Testing, Python, Java, Test Automation Frameworks, Continuous Integration
pune, Maharashtra, India · On-site
Job Description Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fos…
Skills: Java, Low-latency, Multi-threaded, Linux, Python
Indore, Madhya Pradesh, India · On-site
Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to de…
Skills: SAP Integrated Business Planning, Software Development Life Cycle, Agile Methodologies, Scalable Software Solutions, Troubleshooting
pune, Maharashtra, India · On-site
Job Description Purpose of the role To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible…
Skills: Ab Initio, Linux, Unix, Shell Scripting, Python
pune, Maharashtra, India · On-site
Job Description Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fos…
Skills: Team Leadership, Mentorship, Strategic Planning, Risk Management, Budgeting
pune, Maharashtra, India · On-site
Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Ac…
Skills: Software Development, Programming Languages, Software Architecture, Unit Testing, Secure Coding
Bengaluru, Karnataka, India · On-site
Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract,…
Skills: Aws Glue, PySpark, Data Pipelines, ETL, Data Integration
pune, Maharashtra, India · On-site
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be a…
Skills: Large Language Models, Cloud AI Services, Generative AI, Deep Learning, Neural Networks
pune, Maharashtra, India · On-site
Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Ac…
Skills: Python, REST APIs, JSON, Automation frameworks, CI/CD
pune, Maharashtra, India · Hybrid
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. What y…
Skills: SQL, BigQuery, R, Python, MS Excel
pune, Maharashtra, India · On-site
Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Ac…
Skills: Software Development, Software Engineering, Code Review, Unit Testing, Secure Coding
pune, Maharashtra, India · Hybrid
Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot Good to have skills :…
Skills: Java, Spring Boot, Spring Batch, Spring Cloud, Microservices
pune, Maharashtra, India · On-site
Job Description Purpose of the role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs an…
Skills: Java, Spring Boot, Python, Oracle, SQL
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The Site Reliability Engineer is responsible for monitoring, maintaining, and managing infrastructure to ensure maximum service availability and performance. They perform incident response, troubleshoot production issues, and develop automation scripts to reduce manual operational effort.
Candidates must have a bachelor's degree in Computer Science or a related field and experience in SRE, NOC operations, or cloud infrastructure. Proficiency in Linux/Unix, cloud platforms, scripting languages, and container orchestration tools like Docker and Kubernetes is required.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Site Reliability Engineer – Incident management has the responsibility of monitoring, maintaining and managing entire Qualys infrastructure and services installed at different datacenters. When there is any malfunction in Product/Services, the Site Reliability Engineer- Incident Management technician Monitor, troubleshoots, repairs and gets the service/system back up as quickly as possible. Ensure maximum possible service availability and performance, provide support services for Engineering and other technical teams and to collaborate for quicker resolution. End to end Incident management, documentation and task automation are also part of responsibility.
The SRE - incident management role partners closely with SRE, Engineering, DevOps, Infrastructure, and Security teams to ensure production systems remain resilient and operationally efficient.
Reliability and Operations
· Maintain highly available and scalable applications and services.
· Monitor application and infrastructure health using observability tools.
· Respond to incidents, troubleshoot production issues, and perform root cause analysis.
· Participate in on-call rotations and incident response processes.
· Track and improve service reliability, latency, performance, and efficiency.
· Responsible for basic troubleshooting platform/product issues to isolate the problems and take appropriate action to resolve
· Ensure creation and timely resolution to incident tickets tracking and resolution of the incident
· Create automation scripts and tooling to reduce manual operational effort.
Collaboration and Continuous Improvement
· Site Reliability Engineer- Incident Management must carefully track and document all issues and resolutions in detail on the ticketing tool / documentation tools.
· Escalate the issue as needed to management, other IT resources or 3rd party vendors for assistance in reaching a resolution
· Proactively identifies reliability risks before they impact customers.
· Uses automation to eliminate repetitive operational tasks.
· Responds effectively to incidents and drives meaningful root cause analysis.
· Collaborates effectively across engineering and infrastructure teams.
The SRE – Incident management is measured by improvements in reliability, automation, operational efficiency, and service availability. Success is demonstrated through proactive monitoring problem prevention, reduced operational burden, and continuous improvement of production systems.
· Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
· Experience in Site Reliability Engineering, NOC operations, or Cloud Infrastructure roles.
· Knowledge of Linux/Unix systems administration.
· Experience with cloud platforms such as AWS, OCI, or Google Cloud Platform.
· Proficiency in Python, Go, Bash, Java, or similar scripting/programming languages.
· Familiarity with Docker and Kubernetes.
· Familiarity with Terraform, CloudFormation, or other IaC tools.
· Experience with monitoring and logging tools such as Prometheus, Grafana,
· Understanding of networking, security, and distributed systems concepts.
· Experience managing large-scale distributed systems.
· Knowledge of reliability engineering principles and automation best practices.
· Cloud certifications.
· Experience with incident management and postmortem culture.
· Full-time role.
· On-call participation required.
· Hybrid or remote flexibility depending on company policy.
· Cross-functional collaboration with engineering and operations teams.
· Site Reliability Engineer- Incident Management team will operate 247365 days. Monthly shift rotation basis
Qualys, Inc. is a pioneer and leading provider of cloud-based IT, security, and compliance solutions, serving more than 10,000 customers across over 130 countries. Qualys delivers innovative security and compliance solutions that help organizations simplify security operations and reduce risk.
Security and compliance for your global IT assets.
Qualys, Inc. (NASDAQ: QLYS) is a leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. The Qualys Enterprise TruRisk Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com.
Offices: 919 E Hillsdale Blvd, Foster City, CA 94404, US · Survey No. 20, 10th to 16th Floor, Tower B Panchshil Business Park,, Pune, Pune 411005, IN · 39/2 Park St, Sydney, New South Wales 2000, AU · 7 Pl. de la Défense, Courbevoie, 92400, FR · München Flughafen, Terminalstraße Mitte 18, München, 85356 , DE
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