Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The Product Operations team supports TransUnion’s Trusted Call Solutions suite by helping customers onboard successfully, enabling product initiatives, and supporti…
Skills: Data analysis, Data validation, Customer support, Product operations, Troubleshooting
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The Data Science and Analytics team drives advanced analytics and AI The Data Science and Analytics team drives advanced analytics and AI solutions to solve complex…
Skills: Python, R, SQL, Data Analysis, Statistics
Ulloa, Costa Rica · On-site
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the …
Skills: Oracle Fusion, Oracle Financials, Service Management, ITIL Framework, Application Support
Ulloa, Costa Rica · Hybrid
TransUnion's Job Applicant Privacy Notice Team Overview The FactorTrust team is responsible for the operational stability and protection of the FactorTrust Bureau platform, while advancing cloud transformation and delive…
Skills: .NET Framework, SQL Server, SaaS/PaaS Development, Java, Python
Ulloa, Costa Rica · Hybrid
TransUnion's Job Applicant Privacy Notice Team Overview At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help The Te…
Skills: Technical writing, Structured content, API documentation, Content management systems, Modular content
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The Conversational Experiences & Digital Services team supports the evolution of digital customer experiences, conversational AI, and enterprise service platforms. …
Skills: Project Management, Digital Transformation, CRM Integration, Conversational AI, Stakeholder Management
Ulloa, Costa Rica · On-site
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the …
Skills: Oracle Fusion Cloud ERP, Oracle Integration Cloud, ITIL Framework, ServiceNow, Incident Management
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The US Core Credit Technology team is responsible for ensuring the reliability, availability, and operational excellence of TransUnion’s core credit products and Th…
Skills: DevOps, API Troubleshooting, Batch Processing, Google Cloud Platform, Shell Scripting
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The DHI Information Technology Online Scrum Team supports TransUnion’s DHI business unit by building, maintaining, and modernizing secure software applications that…
Skills: Microsoft .NET, .NET Core, C#, ASP.NET MVC, ASP.NET Web API
Ulloa, Costa Rica · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Role Overview As part of the Digital Finance organization, the Senior Analyst III will partner across divisions and functions to transform …
Skills: Databricks, SQL, Python, DAX, Excel
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview What we’ll bring: • A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile. • Flexible time…
Skills: C++, Python, R, SQL, Hadoop
Ulloa, Costa Rica · On-site
LSEG offers essential platforms, financial data services and trading venues for various clients such as businesses, governments, and investors around the globe. The real-time market data, indices, analytics, and news ser…
Skills: Salesforce CPQ, Sales Cloud, ServiceNow, Apex Programming, Visualforce
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview As a SaaS - Customer Success Consultant you own first line support for day-to-day operational and technical questions for our standard support customers. You play a…
Skills: Customer Success, Project Management, Fraud Management, Identity and Access Management, Analytical Skills
Ulloa, Costa Rica · On-site
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the …
Skills: Salesforce CPQ, Sales Cloud, ServiceNow, Apex Programming, Visualforce
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview The Data Integration Specialist plays a critical role in enabling the successful onboarding, processing, and operational management of client and data provider data…
Skills: SQL, API Integrations, Cloud Infrastructure, Excel, Data Ingestion Pipelines
Ulloa, Costa Rica · Remote OK
TransUnion's Job Applicant Privacy Notice Team Overview TransUnion Overview: The Data Strategy team at TransUnion partners with clients, media agencies, and internal cross-functional teams to enable data-driven decision-…
Skills: SQL, Data Visualization, APIs, JSON, ETL Frameworks
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The role involves supporting customer onboarding and ongoing management for Trusted Call Solutions while coordinating across multiple partner systems. Additionally, the analyst will conduct data analysis, troubleshoot customer issues, and identify process improvements to support operational effectiveness.
Candidates must have a bachelor's degree or equivalent experience along with 2 to 3 years of experience in customer support, operations, or data analytics. Proficiency in data validation, reporting tools, and internal development platforms like Jira and Confluence is required.
TransUnion's Job Applicant Privacy Notice
Support customer onboarding and ongoing management for Trusted Call Solutions services, coordinating activities across multiple partner systems to promote effective service delivery.
Provide Tier 2 support by investigating, troubleshooting, and resolving customer issues in collaboration with internal and external teams.
Conduct ongoing data analysis to address key customer needs, inform sales opportunities, and support operational decision-making.
Advance data validation and quality assurance initiatives that strengthen product performance and operational effectiveness.
Identify process improvements and communicate product requirements that help inform strategic roadmap priorities.
Develop and maintain Trusted Call Solutions reporting to support visibility into operational and customer outcomes.
Support Trusted Call Solutions development priorities through TransUnion internal development processes and tools, including Confluence and Jira.
Deliver analytic insights and trend reporting related to initiative performance to support informed business decisions.
Bachelor’s degree in a related field or equivalent work experience.
2 to 3 years of experience in customer support, operations, product management, data analytics, or a related field.
Ability to prioritize work, manage multiple priorities, and demonstrate strong follow-up, attention to detail, and problem-solving skills.
Ability to work independently, troubleshoot proactively, and drive solutions across internal and external teams.
Strong interpersonal, written, verbal, and presentation communication skills, with the ability to interpret information and make sound business decisions.
Required Technical Skills
Data analysis and data validation skills to support customer, sales, quality assurance, and reporting needs.
Experience developing and maintaining reports, generating analytic insights, and tracking performance trends.
Ability to use internal development processes and tools, such as Confluence and Jira, to support development priorities.
Ability to work across multiple partner systems to support customer onboarding and product operations.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
Working knowledge of telecommunications wireline and mobile technologies.
Experience supporting product management activities or operational initiatives tied to product growth and technology advancement.
Curiosity and self-motivation to explore new processes, troubleshoot issues, and identify solutions to business challenges.
#LI-AR6
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good® — it’s our purpose, and what drives us every day. Get Support / Contact Us Customer Support: https://transu.co/60024D64I Business Support: https://transu.co/60044D67G
Offices: Chicago, Illinois, US · 555 W Adams St, Chicago, Illinois 60661, US · 4530 Conference Way S, Boca Raton, FL 33431, US · 163 Uys Krige Drive, Tygerberg Office Park Drakenzicht Building, Cape Town, Western Cape 7500, ZA · 1 Park Lane, LS3 1EP, Leeds, England LS3 1EP, GB
There are currently 16 open software positions in Ulloa, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include TransUnion, LSEG, Thermo Fisher Scientific, among others. Browse the listings above to see every active employer.
Yes — 12 of the 16 open software positions offer remote or hybrid work (9 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
