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Full-time
Posted 21d ago
~40 hrs/week
Responsibilities
Serve as the highest escalation point for complex technical issues involving autonomous drone systems, software, and networking. Lead root cause analysis and collaborate with R&D to improve system performance and operational excellence.
Requirements
Requires strong experience in Tier 3 support and system integration with proficiency in Linux and networking concepts. Knowledge of APIs, telemetry analysis, and scripting in Python or Bash is highly advantageous.
Full job description
Airobotics is a global leader in autonomous drone solutions, delivering fully automated aerial systems for industrial, security, and critical infrastructure applications. Our operations combine advanced robotics, software, communications, and mission-critical field deployments to provide reliable autonomous drone services worldwide.
As we expand our operational capabilities, we are building a dedicated Tier 3 Integration & Support team focused on advanced troubleshooting, system integration, operational excellence and continuous improvement across customer deployments and internal systems.
We are looking for a highly technical and operationally driven Tier 3 Integration & Support Engineer to join our Operations department. This role serves as the highest escalation level for complex technical issues involving autonomous drone systems, software platforms, networking, integrations and operational workflows.
The ideal candidate combines strong analytical and troubleshooting capabilities with hands-on system integration experience and cross-functional collaboration skills. You will work closely with Operations and R&D to ensure reliable system performance and successful customer operations.
Responsibilities
Serve as Tier 3 escalation point for complex technical and operational issues.
Investigate and resolve advanced software, hardware, networking and integration problems.
Perform root cause analysis (RCA) and lead issue resolution processes.
Support mission-critical operational incidents and system recovery activities.
System Integration & Deployment
Support integration of Airobotics systems with customer environments and third-party platforms.
Configure, validate, and troubleshoot system interfaces, APIs, networking and operational workflows.
Participate in deployment planning, testing, commissioning and operational acceptance activities.
Collaborate with field teams during installations, upgrades and live demonstration.
Operational Excellence
Monitor system performance trends and identify proactive improvement opportunities.
Develop troubleshooting procedures, operational playbooks and technical documentation.
Improve support methodologies, escalation flows and operational tools.
Contribute to automation and optimization initiatives.
Cross-Functional Collaboration
Work closely with R&D and Product teams to reproduce, analyze and resolve defects.
Provide technical feedback from operational environments to internal stakeholders.
Support knowledge transfer and mentoring for Tier 1 and Tier 2 support teams.
Participate in operational readiness and continuous improvement initiatives
Requirements
Experience in Tier 3 support, system integration, technical operations, or similar technical roles.
Strong troubleshooting and diagnostic capabilities across software and hardware systems.
Experience with networking concepts (TCP/IP, VPN, firewalls, routing, wireless communication).
Familiarity with Linux-based systems and command-line tools.
Understanding of APIs, system integrations and client-server architectures.
Ability to analyze logs, telemetry and operational data.
Adventages:
Experience with robotics, drones, autonomous systems or mission-critical platforms.
Familiarity with cloud infrastructure and remote monitoring systems.
Experience working in operational or industrial environments.
Scripting or automation experience (Python, Bash, etc.) is an advantage.
Experience supporting global deployments and customer-facing operations.
Related keywords
Autonomous DronesRoboticsSystem IntegrationTCP/IPVPNFirewallsRoutingWireless CommunicationLinuxCommand-Line ToolsAPIsClient-Server ArchitectureTelemetryPythonBashRoot Cause Analysis
An ONDAS Company | Trusted Autonomous Drones | ISR Drone | Counter Drone
Industry
Aviation and Aerospace Component Manufacturing
Company size
51-200 employees
Founded
2014
Headquarters
Petah Tikva, Israel
LinkedIn followers
32,748
Total funding
$125M
Airobotics Ltd. is a leading developer of autonomous aerial systems for defense, homeland security, public safety, and critical infrastructure. Headquartered in Israel, the company delivers mission-ready autonomous drone solutions that enable persistent aerial intelligence, operational response, and counter-UAS capabilities in complex operational environments.
Founded in 2014, Airobotics combines expertise in aerospace engineering, autonomous flight, robotics, artificial intelligence, and software development to build integrated systems that operate safely, reliably, and continuously with minimal human intervention. Its platforms are deployed worldwide by government agencies, defense organizations, and commercial operators, supporting mission-critical operations 24/7.
The company's flagship Optimus platform is an autonomous drone-in-a-box system that integrates an intelligent airbase, robotic battery and payload exchange, multiple mission payloads, and advanced command-and-control software. Designed for persistent autonomous operations, Optimus enables continuous aerial intelligence, data collection, inspection, and emergency response with minimal operator involvement.
Complementing the Optimus platform, Iron Drone Raider is an autonomous C-UAS system designed to detect, pursue, and safely neutralize hostile drones through AI-guided kinetic interception. Independent of GPS and RF jamming, the system provides a low-collateral, reusable interception capability for protecting airports, borders, critical infrastructure, and other sensitive sites.
Airobotics' autonomous platforms deliver end-to-end operational capabilities. From persistent intelligence gathering to autonomous aerial threat interception, enabling customers to make faster, better-informed decisions while reducing operational complexity and risk.
Offices: Modiin St 8, Modiin St 8, Petah Tikva, Israel 4927157, IL
How many Software jobs are open in Petah Tikva, Israel right now?
There are currently 228 open software positions in Petah Tikva, Israel listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Petah Tikva, Israel?
Companies currently hiring include Palo Alto Networks, QualityAI, Commit, ServiceNow, Oracle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Petah Tikva, Israel?
Yes — 42 of the 228 open software positions offer remote or hybrid work (5 remote, 37 hybrid).
How do I apply for Software jobs in Petah Tikva, Israel?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.