Customer & Account Specialist, Specialty - South, Israel
Petah Tikva, Center District, Israel · On-site
Mid level
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Customer & Account Specialist, Specialty - South, Israel
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Full-time
bachelor degree
Posted 22d ago
~40 hrs/week
Responsibilities
Promote specialty pharmaceutical products to healthcare professionals in the South region to increase product awareness and optimize patient outcomes. Manage territory activities using digital tools and maintain professional relationships with cardiologists and endocrinologists.
Requirements
Requires a Bachelor of Health Sciences and at least two years of experience as a Medical Representative, including one year with specialist physicians. Must be fluent in Hebrew and English with a valid driver's license and strong interpersonal skills.
Full job description
Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.
As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live.
Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve.
We are a dynamic, fast-paced company operating in over 35 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
We seek a Senior Customer & Account Specialist to promote the company's products.
Communicate with HCPs in the South area ( mainly cardiologists, endocrinologists, Family physicians)
The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.
Responsibilities
Promoting the company's products in the field, based on the Business Unit strategy and work plan.
Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader.
Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs.
Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva.
Territory and customers "mapping"- Mapping HCP’s influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy.
Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.
Organizing appointments and meetings with specific HCPs.
Support HCP's decision to optimize patient outcomes in an ethical way.
Giving lectures to physicians and medical personnel (according to the MC terms).
Raise awareness of the unit's products and scientific updates (EBM).
Meeting both the business and scientific needs of healthcare professionals.
Development of new initiatives, both personal in the territory and at the team level.
Creating collaborations and establishing professional relationships with HCPs and HFs.
Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
Open communication with customers and the company’s functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences in Israel and overseas.
Requirements
Required experience and education
Experience as a Medical Representative in the pharmaceutical industry with previous experience with prescription drugs - At least two years, including at least one year of working with specialist physicians.
Experience working with cardiologists – an advantage.
Bachelor of Health Sciences.
Fluent in Hebrew, English – Must, Advantage - additional languages.
Presentation skills (Hebrew & English).
Valid driver's license.
Required qualifications:
Ability to work independently
Professional abilities
Self-educational ability and handling scientific materials
Medison is redefining global biotech commercialization to change lives.
As the first of its kind unified global commercialization platform, Medison partners with biotech companies to bring breakthrough therapies to patients worldwide, especially those with severe and rare diseases.
We specialize in accelerating access and expanding reach in markets beyond the U.S., Western Europe, and Japan. Our unique affiliate-like model seamlessly integrates commercial, medical, and operational capabilities across diverse regions, enabling biotech innovators to scale globally without compromising on local impact.
By applying creativity, expertise, passion, and a borderless mindset, we’re accelerating access to breakthrough therapies, bringing hope to more lives in more places.
We strongly believe that every patient deserves the same chance to a full life, no matter where they live, and we are here to make that belief a reality.
Offices: 10 Hashiloach street, Petach Tikva, 4917002, IL
How many Science & Research jobs are open in Petah Tikva, Israel right now?
There are currently 39 open science & research positions in Petah Tikva, Israel listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Science & Research roles in Petah Tikva, Israel?
Companies currently hiring include Medison Pharma, Airobotics, ServiceNow, QualityAI, Aeronautics Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Science & Research jobs in Petah Tikva, Israel?
Yes — 13 of the 39 open science & research positions offer remote or hybrid work (2 remote, 11 hybrid).
How do I apply for Science & Research jobs in Petah Tikva, Israel?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.