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Marseille, Provence-Alpes-Côte d'Azur, France · On-site
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Support Vertical Managers and Global Key Account Managers in managing customer portfolios and commercial relationships. Responsibilities include managing tenders, analyzing contract documents, and preparing sales performance reports.
Requires a master's degree and 1-2 years of experience in a commercial role or the shipping industry. Candidates must be fluent in English and highly proficient in Microsoft Excel.
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
As a Inside Sales for Global Account, you will join the Global Accounts Department at CMA CGM's head office in Marseille.
You will work in collaboration with both the Vertical Manager and one of the Global Key Account Manager, supporting them in the management of their customer’s portfolios, as well as in the commercial relationship.
In this context, you will be responsible, in collaboration with the Vertical Manager and the Global Key Account Manager, for:
Accompany the Vertical Manager on the Vertical’s creation, strategy creation and performance monitoring
Follow-up of tenders (launch in collaboration with our Global Business Service in India (GBS), follow-up of returns from the head office pricers and GBS, control, and final validation for sending to the client).
Consolidation and analysis of all documents related to the tender: customer requirements, legal aspects, compliance, environment, credit terms...) which will serve as a basis for the preparation of the contract. In this capacity, you will work in interaction with the legal, credit, insurance, and customer service departments of the group.
Follow-up of awards as soon as they are received (follow up of the dispatch to the lines and of the good integration in the information systems of the main lines), of the consolidation of allocations and customer forecasts in collaboration with the lines (follow up of loading priorities).
Preparation of the Standard Operating Procedure (SOP) in collaboration with Customer Care.
Sales performance reporting required by the Global Key Account Manager to manage their portfolios.
Follow-up of the Sales Action Plan.
You have a master’s degree, with a first experience (1/2 years) in the shipping industry or commercial role.
You are fluent in English and are very comfortable with Excel (mastering Pivot Table).
Organized, methodical, rigorous, and reactive, your analytical skills and your mastery of computer tools allow you to be a force of proposal.
Come along on CMA CGM’s adventure !
The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion". Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located. The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025. CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin). Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050. The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.
Offices: 4, Quai d'arenc, Marseille, Provence-Alpes-Côte d'Azur 13002, FR
There are currently 130 open sales positions in Marseille, France listed on Clera. New openings are added daily as companies post roles.
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