Retail Jobs in Makassar, Indonesia (Now Hiring) — 16 open

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

• Identify, prospect, and acquire new customers within the F&B and Retail segments.
• Conduct outbound sales activities through various online and offline channels, including cold calls, emails, WhatsApp, LinkedIn, networking events, walk-ins, and field visits.
• Generate and qualify sales opportunities through proactive prospecting and referrals.
• Understand customer business challenges and recommend suitable Mekari POS solutions.
• Deliver engaging product demonstrations and presentations tailored to customer needs.
• Manage the complete sales cycle from initial contact through contract signing and handover.
• Build and maintain strong relationships with business owners, operations managers, and other key stakeholders.
• Collaborate closely with Marketing, Partnerships, Customer Success, and Product teams to maximize business opportunities.
• Maintain accurate sales pipeline, customer records, and activity updates in CRM.
• Consistently achieve or exceed monthly and quarterly sales targets.
• Stay updated on industry trends, competitor offerings, and market developments in the F&B and Retail sectors.

Requirements:

• Bachelor's degree in Business, Marketing, Management, Hospitality, Information Systems, or a related field.
• Minimum 1–3 years of sales experience, preferably in:
  • POS (Point-of-Sale) software.
  • SaaS solutions.
  • Restaurant technology.
  • Retail technology.
  • ERP, Payment Gateway, Fintech, or Business Software.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience selling to restaurants, cafés, coffee shops, retail stores, minimarkets, fashion retailers, beauty businesses, or other merchant-based businesses is highly preferred.
• Strong hunter mentality with the ability to generate opportunities independently.
• Comfortable conducting outbound prospecting through both online and offline channels.
• Willing to perform field sales activities and customer visits on a regular basis.
• Excellent communication, presentation, negotiation, and consultative selling skills.
• Strong problem-solving ability with a customer-first mindset.
• Self-motivated, resilient, and able to work in a fast-paced, target-driven environment.
• Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho CRM, or similar) is an advantage.
• Familiarity with POS operations, inventory management, payment systems, or restaurant/retail workflows is a strong plus.