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Full-time
bachelor degree
Posted 43d ago
~40 hrs/week
Responsibilities
Lead product quality, reliability improvement, and customer satisfaction initiatives for the ULT product portfolio. Manage complex quality investigations, supplier performance, and the implementation of AI-driven digital quality tools.
Requirements
Requires a Bachelor's degree in Engineering or a related field with over 5 years of experience in Quality or Reliability Engineering. Proficiency in problem-solving tools like 8D and FMEA, and experience in regulated environments such as medical devices, is preferred.
Full job description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary
The Senior Quality Engineer will play a key role in driving product quality, reliability improvement, and customer satisfaction for the ULT product portfolio.
This role will lead complex quality investigations, reliability improvement initiatives, customer quality escalation management, and cross-functional quality improvement programs while supporting the long-term development of Suzhou as a global ULT manufacturing and capability hub.
Key Responsibilities
Product Quality Leadership
Lead product quality improvement initiatives across manufacturing, suppliers, and field performance.
Analyze quality trends and drive systemic corrective actions.
Support quality readiness for product transfers, capacity expansion, and new product introduction activities.
Customer Quality Management
Lead customer complaint investigations and resolution activities.
Drive RCCA and CAPA implementation.
Support global customer quality escalations and warranty reduction initiatives.
Improve customer satisfaction through proactive quality improvements.
Reliability Engineering
Lead failure analysis and reliability improvement projects.
Support validation and reliability testing activities.
Analyze field failures and identify long-term improvement opportunities.
Partner with Engineering and Validation teams to improve product robustness.
Supplier Quality Support
Support qualification and performance improvement of critical suppliers.
Lead supplier quality investigations and corrective actions.
Participate in supplier audits and risk assessments.
Digital & AI Quality Engineering
Utilize AI and digital tools to accelerate root cause analysis and quality investigations.
Apply data analytics to identify quality trends and improvement opportunities.
Support development of quality dashboards and digital quality reporting systems.
Build digital knowledge repositories for quality and reliability learnings.
Qualifications
Bachelor's degree or above in Engineering or related discipline.
5+ years of experience in Quality Engineering, Reliability Engineering, or Product Quality.
Experience in Medical Device, Laboratory Equipment, Refrigeration, HVAC, Compressor, or related industries preferred.
Strong problem-solving skills using 8D, RCCA, FMEA, DOE and statistical analysis tools.
Experience with ISO13485 and regulated environments preferred.
Familiarity with AI-enabled engineering tools, Power BI, Minitab, Python, or equivalent analytics tools preferred.
Success Metrics
Warranty Cost Reduction
Customer Complaint Reduction
Product Reliability Improvement
CAPA Closure Effectiveness
Supplier Quality Improvement
Completion of at least one AI-enabled quality improvement project annually
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care
How many Manufacturing jobs are open in Suzhou, China right now?
There are currently 265 open manufacturing positions in Suzhou, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Suzhou, China?
Companies currently hiring include Bosch, Thermo Fisher Scientific, HARMAN International, Celestica, Apple, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Suzhou, China?
Yes — 6 of the 265 open manufacturing positions offer remote or hybrid work (1 remote, 5 hybrid).
How do I apply for Manufacturing jobs in Suzhou, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.