General Escobedo, Nuevo León, Mexico · On-site
$15k–$18k/mo
Company Description Peerless-AV® is a leading designer and manufacturer of award-winning audio solutions for over 75 years. Our AV solutions range from interactive kiosks, outdoor displays, video wall mounts and more. Yo…
Skills: Customer service, Communication, Problem-solving, Attention to detail, Organizational skills
General Escobedo, Nuevo León, Mexico · On-site
$40k–$45k/mo
Descripción del empleo Administrar los recursos para asegurar la evaluación, calificación, monitoreo y liberación de nuevos productos y carry overs así como pruebas Mecánicas y Eléctricas.Asegurar que se cumplan las buen…
Skills: Laboratory management, ISO 17025, Kaizen, 5S methodology, Quality control
General Escobedo, Nuevo León, Mexico · On-site
$23k–$25k/mo
Descripción del empleo Desarrollar e implementar los nuevos procesos requeridos para la manufactura de nuevos productos, siguiendo los procedimientos y estándares, buscando la optimización de los recursos disponibles: es…
Skills: Industrial Engineering, Solid Works, AutoCAD, Visio, Adobe Illustrator
General Escobedo, Nuevo León, Mexico · On-site
$57k–$65k/mo
Descripción del empleo Asegurar el cumplimiento del Sistema de Control de Calidad, proveer y administrando los recursos necesarios para cumplir con los requisitos aplicables a los procesos y productos basados en las polí…
Skills: FMEA, Control Plan, APQP, MSA, 8Ds
General Escobedo, Nuevo León, Mexico · On-site
$40k–$45k/mo
Descripción del empleo Administrar los recursos para asegurar la evaluación, calificación, monitoreo y liberación de nuevos productos y carry overs así como pruebas Mecánicas y Eléctricas.Asegurar que se cumplan las buen…
Skills: Laboratory management, ISO 17025, Quality control, Mechanical testing, Electrical testing
General Escobedo, Nuevo León, Mexico · On-site
Descripción del empleo Administrar los recursos para asegurar la evaluación, calificación, monitoreo y liberación de nuevos productos y carry overs así como pruebas Mecánicas y Eléctricas.Asegurar que se cumplan las buen…
Skills: Quality control, Laboratory management, ISO 17025, Kaizen, 5S methodology
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Forklift Operation, Picking Processes, Warehouse Storage, Cycle Counting, Material Handling
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Shipping Processes, SAP ERP, Microsoft Excel, Warehouse Management, Quality Standards
General Escobedo, Nuevo León, Mexico · On-site
$57k–$65k/wk
Descripción del empleo Asegurar el cumplimiento del Sistema de Control de Calidad, proveer y administrando los recursos necesarios para cumplir con los requisitos aplicables a los procesos y productos basados en las polí…
Skills: FMEA, Control Plan, APQP, MSA, 8Ds
General Escobedo, Nuevo León, Mexico · On-site
$23k–$25k/wk
Descripción del empleo Desarrollar e implementar los nuevos procesos requeridos para la manufactura de nuevos productos, siguiendo los procedimientos y estándares, buscando la optimización de los recursos disponibles: es…
Skills: Solid Works, AutoCAD, Visio, Adobe Illustrator, Line Balancing
General Escobedo, Nuevo León, Mexico · On-site
The Role The Plant Buyer is responsible for executing the source-to-pay process to support plant operations through the timely procurement of goods, materials, and services. This role ensures supply continuity, cost comp…
Skills: Supplier Relationship Management, Negotiation & Contract Management, Strategic Sourcing, Cost Reduction, Analytical Thinking
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Forklift operation, Warehouse operations, Material handling, Picking, Inventory counting
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Warehouse Management, Inventory Control, Logistics, Supply Chain Management, SAP WM
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Electric pallet jack operation, Cycle counting, Radio frequency scanning, Inventory control, Logistics and distribution
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Inventory management, Logistics, Distribution, Supply chain, ERP
General Escobedo, Nuevo León, Mexico · On-site
Responsabilidades: Recibir, verificar y almacenar productos en área correspondiente. Mantener el área de almacenamiento organizada y limpia. Realizar el control y seguimiento del inventario. Preparar y despachar pedidos …
Skills: Inventory control, Warehouse management, Order fulfillment, Physical inventory, Product handling
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Trailer operation, Torton operation, Vehicle maintenance, Route planning, General mechanics
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Forklift operation, Material handling, Picking, Warehousing, Inventory counting
General Escobedo, Nuevo León, Mexico · On-site
El Rol Responsable de analizar los requerimientos de clientes y los pronósticos de ventas para desarrollar programas de producción eficientes que aseguren el cumplimiento de los objetivos de manufactura en las áreas de E…
Skills: Production planning, Inventory management, Supply chain management, MRP, CRP
General Escobedo, Nuevo León, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Quality Inspection, Manufacturing Processes, Operational Procedures, Equipment Operation, Safety Compliance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Care Representative acts as the primary point of contact for customers, coordinating communication between internal departments to ensure orders are processed and shipped accurately. They are responsible for generating invoices, managing purchase orders, processing returns, and providing ongoing support for product inquiries and warranties.
Candidates must have a minimum of 2 years of experience in customer service or a related field and be bilingual in Spanish and English. Proficiency in Microsoft Office, basic math skills, and familiarity with AI platforms are required to perform administrative and customer-facing tasks effectively.
Peerless-AV® is a leading designer and manufacturer of award-winning audio solutions for over 75 years. Our AV solutions range from interactive kiosks, outdoor displays, video wall mounts and more. You may not know Peerless-AV® by name, but you have likely seen our products in malls, amusement parks, hotels, sport stadiums and/or different restaurant drive-thru.
The Customer Care Representative provides accurate product information and support to both new and existing customers.
This role collaborates closely with Sales, Accounting, Production, and Shipping to ensure all orders are processed correctly and shipped on time.
The Customer Care Representative serves as the primary point of contact between customers and internal departments, coordinating communication, resolving issues, and ensuring all customer needs are fully addressed throughout the order and support cycle.
To perform this role effectively, the representative must demonstrate strong proficiency in modern information technologies, including email communication, text messaging, Video conferencing, Ai‑based platforms, and other digital tools used for customer interaction and internal coordination, ensuring efficient communication, timely follow‑up, and accurate processing of customer requests across multiple channels.
This position offers an initial monthly compensation range of $15,000 to $18,000 MXN before taxes. The regular work schedule is on site Monday - Friday, from 9:00 a.m. to 6:00 p.m., including a one‑hour lunch break.
Experience:
Skills/Abilities:
Solid understanding of customer satisfaction principles.
Exceptional communication skills (verbal and written).
Strong problem‑solving ability.
Attention to detail in administrative and customer‑facing tasks.
Strong organizational skills.
Ability to conduct basic online research with guidance.
Proficiency in Microsoft Office (Outlook, Excel, Word).
Ability to perform basic math operations (percentages, totals, simple calculations).
Bilingual (Spanish and English required).
Familiarity with Ai platforms.
Willingness to learn internal processes such as PO’s, RMA’s, ETA confirmations, and documentation control.
Essential Results:
Generate invoices.
Send invoices to customers.
Send tracking numbers to customers.
Process Purchase Orders (PO’s).
Assist customers with general inquiries related to products, invoices, shipments, or warranties.
Follow up on warranty cases for customers.
Confirm ETA’s with PAV US and communicate them to customers.
Control internal documents (receipt acknowledgements, customer tax information, etc.).
Process RMA’s (Return Merchandise Authorizations).
Perform other duties as assigned.
All your information will be kept confidential according to EEO guidelines and Mexican Labor Laws.
Driving Technology Through Innovation
For over 80 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, including outdoor displays and TVs, dvLED and LCD video wall systems, complete integrated kiosks, professional carts and stands, and more. Whether a full-scale global deployment or high volume custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.
Offices: 2300 White Oak Cir, Aurora, IL 60502, US · Unit 2 Curo Park, Frogmore, St. Albans, Herts AL2 2DD, GB · Ave de las Industrias 413, Escobedo, Nuevo Leon 66062, MX
There are currently 42 open manufacturing positions in General Escobedo, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include PiSA Farmacéutica, Mattel, Inc., Clarios, Peerless-AV, Prodynamics, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
