Spin MasterDongguan, Guangdong Province, China · On-site
Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application. Are you a kid at heart looking to build a career with a leading global children's toy, enterta…
Skills: Account Management, Customer Relationship Management, English Proficiency, Mandarin Proficiency, Presentation Skills
Dongguan, Guangdong Province, China · On-site
公司介绍 “At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”…
Skills: Sample Control, Report Generation, AIMS Operation, Warehouse Management, English Reading and Writing
Spin Master
Dongguan, Guangdong Province, China • On-site
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Manage the end-to-end order process from quotation and PO receipt to shipment and delivery. Act as the primary focal point for customers to resolve issues and coordinate with internal departments to ensure on-time delivery.
Requires experience in managing multiple client accounts and proficiency in both written and spoken English and Mandarin. Preference is given to candidates with experience using SAP R/3 or other ERP systems.
Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.
Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?
At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!
What will you work on?
• Follow the order from order receiving to goods delivery. Cooperate with other department to solve the problems. Complete the order under the direction of supervisor.
How will you create impact?
• Handle a range of program management services for customers.
• Handle and coordinate orders from item quotation to customers, sample arrangement, customer PO management (from PO receipt to shipment), shipment instruction release, customers required testing, inspection arrangements, and customer service.
• Oversee direct import or intracompany order fulfillment and respond for order related issue.
• Communicate with buyers/buying offices, promptly respond to queries, and ensure promises are kept, review KPI, maintain and expand relationship with existing customers.
• Communicate with sales managers and/or buyers/buying offices and internal departments for on time order confirmation and on time shipment deliveries.
• Act as a focal point for the customer and coordinate problem resolution with internal departments.
• Provide necessary support for Sales related activities such as during the Toy Show.
• Support continuous improvement initiatives as directed by the supervisor.
• Provide/update customers import orders shipping requirements with internal departments and factories for ensuring compliance with retailers’ requirements at the minimal level.
• Perform ad-hoc project as assigned.
What are your skills and experience?
• Experience in managing accounts and relationships for multiple clients.
• Excellent command of written and spoken English Chinese/Mandarin.
• Effective presentation and communication skills.
• Self-motivated, independent, good interpersonal skill and service-oriented.
• Good computer knowledge; experience in SAP R/3 system or ERP system preferred.
#Spinmaster is hiring….
This job posting is tied to an open vacancy.
Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
Growth and Career Opportunities
Flexible Work Hours
Innovation, Collaboration and Fun
Comprehensive Benefits
Other fun Perks!
Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.
Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] or by phone at +86 769 81080068 and we will work with you to meet your accessibility needs.
We do appreciate all interest; however only those selected for interview will be contacted.
Spin Master Corp. (TSX:TOY) is a leading global children's entertainment company, creating exceptional play experiences across its three creative centres: Toys, Entertainment and Digital Games. With worldwide toy distribution, Spin Master is best known for award-winning brands including PAW Patrol®, Melissa & Doug®, Bakugan® and Rubik's® Cube, and is the global toy licensee for other iconic properties. Through its in-house entertainment studio, the company creates and produces captivating multiplatform content including powerhouse preschool franchise PAW Patrol, along with other original shows, short-form series and feature films. With an established presence in digital games anchored by Toca Boca® and Piknik™, Spin Master engages 60 million active users monthly in open-ended, creative and safe play. With 29 offices spanning nearly 20 countries, Spin Master employs more than 2,500 team members globally.
Offices: 225 King St W, Toronto, Ontario M5V, CA
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