What we’re looking for;
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Chief Enterprise & Public Sector Officer, the role purpose is as highlighted below;
The Lead Converged Business Solutions is strategically accountable for defining, architecting, managing and building our Core capabilities in Payments, Fixed, Mobile, Fixed Voice, VAS, including embedding Devices into Converged, industry-ready solutions across the Enterprise and Public Sector cluster
Operating at the intersection of technology, commercial strategy, and industry demand, the role translates vertical market needs into structured solution blueprints, reference architectures, and converged propositions aligned to priority sectors including Government, Financial Services, Health, Manufacturing, and Transport.
The Converged Business Solutions partners closely with Enterprise Sales, Systems Integration & Enterprise Platforms, Technology (TES), Financial Services, Ecosystem & Partnerships, Commercial Excellence, and Enterprise Operations to ensure that enterprise solutions are commercially viable, technically robust, operationally deliverable, and aligned to Safaricom’s long-term digital infrastructure strategy.
Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.
Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.
We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.
Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.
Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.
As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.