Kenya, Nakuru, Kenya · On-site
Key Responsibilities Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank. Explaining the f…
Skills: Lead Sourcing, Product Presentation, Customer Relationship Management, Document Authentication, Analytical Skills
Kenya, Nakuru, Kenya · On-site
Serve as the primary point of contact for trust clients, beneficiaries, and related stakeholders, providing expert advisory support on trust structures and fiduciary services.Own the full client lifecycle, from onboardin…
Skills: Trust Administration, Fiduciary Services, Relationship Management, Business Development, Compliance
Kenya, Nakuru, Kenya · On-site
Key Responsibilities 1. Investment Strategy Development Develop and implement tailored investment strategies based on client objectives and risk profilesAnalyze market trends, economic indicators, and emerging opportunit…
Skills: Investment Strategy Development, Portfolio Management, Financial Modeling, Asset Allocation, Market Research
Kenya, Nakuru, Kenya · On-site
KEY RESPONSIBILITIES Provide leadership in individual Information System / Technology related audit and advisory assignments. Conduct Technology and Information Systems risk assessments to develop the annual Group IS aud…
Skills: Information Systems Audit, IT Governance, Risk Assessment, IT Application Controls, Data Analytics
Kenya, Nakuru, Kenya · On-site
Head of Engineering — Roamtech Location: Nairobi, Kenya About Roamtech Roamtech is an energetic, modern FinTech founded in Nairobi and operating globally. We operate with a startup mindset fast-paced, high‑impact, and dr…
Skills: Engineering Leadership, Event-Driven Architecture, Event Sourcing, Domain-Driven Design, Clean Architecture
Kenya, Nakuru, Kenya · On-site
Engineering Team Lead — Roamtech Location: Nairobi, Kenya About Roamtech Roamtech is an energetic, modern FinTech founded in Nairobi and operating globally. We operate with a startup mindset — fast-paced, high‑impact, an…
Skills: Team Leadership, PHP, Go, Google Cloud Platform, System Design
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The role focuses on acquiring new business by sourcing leads and explaining bank product features to prospective customers. Responsibilities include managing application documentation, authenticating customer details, and providing market feedback to leadership.
Applicants must be recent university graduates with a minimum Mean Grade of C+ in K.C.S.E, specifically in Mathematics and English. Strong communication skills and the ability to meet stringent targets are required, with sales experience being an advantage.
Key Responsibilities
Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
Explaining the features of the products to prospective customers in line with the product's specifications and treating customers fairly.
Guiding customers on how to complete applications for the respective product they wish to purchase.
Reviewing of the application and documentation provided by the customer to confirm accuracy.
Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
Prospecting customers for any other Bank products suitable for their needs.
Ensuring safe custody of customer documents under their care.
Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
For the above position, the successful applicant should have the following:
Be a recent graduate from a recognized university.
Have a minimum Mean Grade of C+ in K.C.S.E with a C+ in Mathematics and English.
Have excellent analytical and interpersonal skills.
Have a passion and commitment to quality service.
Have excellent verbal and written communication skills.
Have the ability to meet stringent targets within defined deadlines.
Experience in sales or client relationship management will be an added advantage.
KCB Group is banking on you to be here for life
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
Offices: Kencom House, P.O.Box 48400, Nairobi, Kenya 00100, Nairobi, KE
There are currently 6 open finance & accounting positions in Kenya, Kenya listed on Clera. New openings are added daily as companies post roles.
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