Rome, Lazio, Italy · On-site
Overview Who are we? aparto is an accommodation and student experience provider, we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in st…
Skills: Team Management, Customer Service, Property Management Systems, Conflict Management, Problem Solving
IHG Hotels & ResortsRome, Lazio, Italy · On-site
$75k–$90k/yr
As Cluster Director of Human Resources, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibili…
Skills: Manpower Planning, Recruitment, Payroll Management, Talent Management, Labor Law Compliance
Xenia S.p.A. - Società BenefitRome, Lazio, Italy · On-site
Phi Hotel Garden Area di Xenia S.p.A. SB è alla ricerca di un Aiuto Cuoco/a per il servizio Breakfast. Principali mansioni Supporto nella predisposizione degli alimenti per la preparazione alla cottura o, per i cibi crud…
Skills: Food Preparation, Cooking Techniques, Food Preservation, Plating, Bakery
Xenia S.p.A. - Società BenefitRome, Lazio, Italy · On-site
Phi Hotel Garden Area di Xenia S.p.A. SB è alla ricerca di un Aiuto Cuoco/a per il servizio Breakfast. Principali mansioni Supporto nella predisposizione degli alimenti per la preparazione alla cottura o, per i cibi crud…
Skills: Food Preparation, Cooking Techniques, Plating, Food Preservation, Nutrition Knowledge
Rome, Lazio, Italy · On-site
$26k–$28k/yr
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Night Audit, Guest Relations, Billing Management, Front Office Operations, Staff Leadership
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Night Audit, Guest Relations, Billing Management, Front Office Operations, Team Leadership
Rome, Lazio, Italy · On-site
$24k–$25k/yr
Descrizione dell'azienda The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, …
Skills: Guest Accounting, Check-in/Check-out Processes, Billing Accuracy, GDS Systems, Micros Fidelio Opera
Rome, Lazio, Italy · On-site
Descrizione dell'azienda The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, …
Skills: Guest Accounting, Check-in/Check-out Management, Billing Accuracy, GDS Systems, Micros Fidelio Opera
Rome, Lazio, Italy · On-site
$24k–$26k/yr
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Team Leadership, Cocktail Mixology, Coffee Preparation, Menu Development, Guest Relations
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Bar Leadership, Cocktail Mixology, Coffee Knowledge, Team Management, Menu Development
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Guest Relations, Front Office Management, Upselling, Invoice Management, Data Accuracy
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Guest Relations, Front Office Management, Upselling, Invoice Management, Data Accuracy
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Cocktail Making, Bartending, Guest Relations, HACCP Compliance, Product Knowledge
Rome, Lazio, Italy · On-site
Company Description The Hoxton Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a res…
Skills: Cocktail Making, Bartending, Guest Relations, HACCP Compliance, Product Knowledge
Rome, Lazio, Italy · On-site
$30k–$37k/yr
ASSISTANT FINANCIAL CONTROLLER The Role… Manages the day-to-day operation of the accounting office and assists the Financial Controller in providing financial leadership to the business. Primary responsibilities include …
Skills: Financial Analysis, Financial Reporting, Budgeting, Forecasting, Audit and Control
Rome, Lazio, Italy · On-site
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expa…
Skills: Buffet Preparation, Guest Service, Food Hygiene, HACCP, Beverage Preparation
Rome, Lazio, Italy · On-site
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expa…
Skills: Guest Relations, Reservation Management, Seating Planning, Interpersonal Skills, Italian Language
ExperimentalRome, Lazio, Italy · On-site
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expa…
Skills: Guest Relations, Reservation Management, Seating Planning, Interpersonal Skills, Italian Language
Rome, Lazio, Italy · On-site
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expa…
Skills: Operational Management, Team Leadership, Guest Relations, Staff Training, Inventory Management
Rome, Lazio, Italy · On-site
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expa…
Skills: Team Supervision, Guest Relations, Food Service Operations, Staff Scheduling, Performance Evaluation
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The Assistant General Manager serves as the operational lead and deputy to the General Manager, overseeing day-to-day residence activities and front office operations. They are responsible for ensuring high standards of resident satisfaction, managing internal teams and external contractors, and maintaining financial and administrative compliance.
Candidates must have 2-3 years of supervisory experience in hospitality, specifically within hostels or student accommodation. Proficiency in both English and Italian, along with experience using Property Management Systems (PMS), is required.
aparto is an accommodation and student experience provider, we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to constantly improve. To take feedback from our teams, our residents and our business partners. We aim to provide safe, fun places to live and work.
The Assistant General Manager is the operational lead of the residence and acts as the day-to-day deputy to the General Manager. The role is responsible for ensuring the smooth and efficient delivery of all operational activities while maintaining high standards of service, resident satisfaction, and compliance.
Working closely with the General Manager, the Assistant General Manager oversees the day-to-day operation of the residence, manages operational service delivery through internal teams and external contractors, supports the supervision of the reception team, and ensures that operational, administrative, and financial processes are executed effectively.
Ensure every guest receives a warm welcome and enjoys an outstanding experience throughout their stay.
Respond promptly to guest enquiries, requests, and concerns, providing solutions that prioritize guest satisfaction and comfort.
Foster a friendly and inclusive atmosphere where every guest, whether a student or an international traveller, feels welcomed, valued, and part of a vibrant community.
Encourage guest engagement by promoting activities and experiences that enhance their stay
Monitor and maintain cleanliness and order in the reception area and all public spaces.
Work closely with the General Manager and the Housekeeping team to ensure that rooms are prepared and consistently meet the company's quality standards.
Be available to work flexible shifts, including weekends, public holidays, and evenings, whenever required to ensure operational continuity.
Maintain a constant presence at the Front Desk, actively participating in the daily operation. Be available to cover both AM and PM shifts whenever necessary.
Support the Front Office team during peak periods to ensure smooth daily operations.
Personally manage busy periods, assisting with check-ins, check-outs, and guest service whenever required.
Support the General Manager in training and developing the Front Office team through hands-on coaching and continuous development of both technical and soft skills, including:
Guest communication
Conflict management
Problem solving
Teamwork
Adaptability
Act as the Deputy Manager on Duty during weekends (when required), taking responsibility for supervising the entire property, managing operational issues, and supporting all departments in the absence of senior management
Manage online and telephone reservations, respond to email enquiries, and maintain an up-to-date reservation system.
Ensure accurate payment processing and invoicing, resolving any discrepancies or payment-related issues.
Prepare regular reports on reservations and occupancy for the management team.
Collaborate with the Marketing team to develop promotional strategies that enhance the property's visibility and reputation.
Promote social events and guest activities that encourage interaction and community engagement.
Support guest communications through digital channels and social media, helping maintain a positive image of the property.
Manage Front Office administrative activities, including supplies, resources, and operational documentation.
Produce weekly and monthly Front Office performance reports, identifying opportunities to improve operational efficiency and service quality.
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Hines is a leading global real estate investment manager. We own and operate $91.7 billion* of assets across property types and on behalf of a diverse group of institutional and private wealth clients. Every day, our 4,600 employees in 30 countries draw on our 69-year history to build the world forward by investing in, developing, and managing some of the world’s best real estate. To learn more, visit www.hines.com and follow @Hines on social media. *Includes both the global Hines organization and RIA AUM as of December 31, 2025.
Offices: 845 Texas Avenue, Suite 3300, Houston, TX 77002, US
There are currently 150 open hospitality positions in Rome, Italy listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Cosma S.r.l., IHG Hotels & Resorts, Experimental, Soho House & Co, among others. Browse the listings above to see every active employer.
Yes — 15 of the 150 open hospitality positions offer remote or hybrid work (11 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
