Job Description PRIMARY RESPONSIBILITIES Provide comprehensive technical support for applications utilized by the Equity middle office and back-office functions, including systems for booking, confirmation, and settlemen…
Skills: Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure
Job Description What is the opportunity? RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting globally across multiple geographical time zones. The country employs a Globa…
Skills: People Management, Custody And Banking, TLM Applications, Cash And Asset Reconciliations, Performance Management
Job Description What is the opportunity? RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting globally across multiple geographical time zones. The country employs a Globa…
Skills: People Management, Custody And Banking, TLM Applications, Cash And Asset Reconciliations, Financial Services Operations
Job Description What is the opportunity? You will provide surveillance to RBC Capital Markets, Global Asset Management and Wealth Management and Transaction Banking and Treasury Services. You will support the delivery of…
Skills: Audits, Compliance, Critical Thinking, Data Gathering Analysis, Decision Making
Job Description What You Will Do Full lifecycle development and maintenance of advanced mathematical models in the firm’s in-house analytics libraryPartner with trading and sales teams to design and implement advanced pr…
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Full-time
Posted 58d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
Provide technical support for Equity middle and back-office applications, including booking, confirmation, and settlement systems. Manage incident resolution, regression testing, and disaster recovery planning while liaising between users and vendors.
Requirements
Candidates should possess strong skills in IT infrastructure, system operations, and enterprise application delivery. Ability to collaborate with global teams and manage technical troubleshooting is essential.
Full job description
Job Description
PRIMARY RESPONSIBILITIES
Provide comprehensive technical support for applications utilized by the Equity middle office and back-office functions, including systems for booking, confirmation, and settlement activities.
Execute release regression testing to ensure system integrity and functionality.
Proactively identify and resolve technical issues through collaborative engagement with development teams and external vendors, addressing both immediate resolutions and long-term solutions.
Participate in incident and problem management processes to maintain operational continuity.
Serve as the primary liaison between end users, global teams, and external vendors to facilitate effective communication and issue resolution.
Address user requests for technical assistance and ad-hoc support as required.
Establish monitoring protocols, conduct troubleshooting activities, and generate comprehensive status reports to maintain system visibility.
Maintain and support the disaster recovery plan to ensure business continuity and system resilience.
Proactively identify opportunities for platform optimization and lead the implementation of process improvements.
Support the transition of projects from development to operational status through system integration, testing, configuration, deployment, localization, and associated programming activities as needed.
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-02-10
Application Deadline:
2026-08-14
Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
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La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
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