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Full-time
Posted 66d ago
Apply by Jun 26
~40 hrs/week
Responsibilities
Design and scale enterprise observability strategies using Dynatrace across cloud and on-prem environments. Establish monitoring standards, define SLIs/SLOs, and drive AIOps adoption for proactive issue detection.
Requirements
Experience in designing observability solutions within the Banking or Fintech domain is required. Proficiency in Dynatrace, Kubernetes, and major cloud platforms is essential for this senior-level role.
Full job description
About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Senior Observability Engineer responsible for designing and scaling observability solutions using Dynatrace in a Platform Engineering setup within Banking / Fintech domain
Design and implement enterprise observability strategy using Dynatrace (APM, DEM, Infrastructure, Logs, RUM)
lead deployment across cloud (AWS/Azure/GCP), Kubernetes, and on-prem environments
Define SLI/SLO/SLA and build dashboards for critical services
Drive AIOps adoption for proactive issue detection
Integrate with CI/CD, ServiceNow, DevOps tools
Establish governance and monitoring standards
Mentor junior engineers and lead initiatives
Perform performance tuning, capacity planning
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
We are now 10FA India Private Limited. Visit and follow our new company page on LinkedIn
Industry
Financial Services
Company size
501-1,000 employees
Founded
2002
Headquarters
Mumbai, Maharashtra
LinkedIn followers
10,349
Welcome to 10FA India Private Limited.
Formerly known as Prudential Global Services Private Limited.
We are M&G plc's capability centre based in Mumbai, initially started as a back-office operational support to the UK business unit.
However, over the recent years, we have significantly increased the breadth and depth of our capabilities and offerings to keep pace with the changing needs of the Group. These include Digital & Knowledge Services, Finance and Actuarial, Information Technology (IT), Customer Service, Risk and Audit.
Our core purpose is to be a strategic partner to M&G plc, enabling growth by delivering change and driving synergies through a highly capable and agile workforce.
With our diversified service offerings we provide our people with exciting opportunities to grow personally and professionally.
M&G plc is a leading savings and investments business serving around 5.5 million retail customers and more than 800 institutional clients.
It’s innovative asset management and customer solutions are supported by extensive investment capabilities, an international distribution network and two strong brands: Prudential and M&G Investments.
Offices: Prudential House, Central Avenue, Hiranandani Business Park, Powai, Mumbai, Maharashtra 400076, IN
Business Intelligence and AnalyticsKnowledge Management Consulting Digital MarketingHuman Capital Management Robotic Process AutomationChatbot Deployment Social Media ManagementArtificial IntelligenceBusiness TransformationFinance and Actuarial
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