Xalapa, Veracruz, Mexico · Remote Solely
We are looking for a detail-oriented, caring, and reliable bilingual professional to join our remote patient support team. In this role, you will be the primary point of contact for patients, helping them navigate their …
Skills: Bilingual English and Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication
Xalapa, Veracruz, Mexico · On-site
Ubicación: Carretera Estatal Las Trancas - Coatepec Km 1.5 Las Trancas Mpio. Emiliano Zapata, Ver. C.P. 91637 Salario: $15,963.84 MXN Mensuales más prestaciones superiores a las de ley. Nuestra misión en Amazon es ser la…
Skills: Customer service, Communication, Problem solving, Windows operating systems, Microsoft outlook
Xalapa, Veracruz, Mexico · On-site
The Railway industry today is characterized by both a strong and sustained growth across the world. The trends that drive this are well known: With 6B€ of Sales and around 30,000 employees based in over 60 countries, Als…
Skills: Industrial maintenance, Electrical systems, Mechanical systems, Pneumatic systems, Electrical control systems
Xalapa, Veracruz, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer service, Credit placement, Cash handling, Inventory management
Xalapa, Veracruz, Mexico · On-site
. Ser parte del Tecnológico de Monterrey significa que tendrás la oportunidad de colaborar en una comunidad centrada en la educación, la innovación, la investigación y excelencia para transformar positivamente nuestro en…
Skills: Prospecting, Solution Selling, Results Orientation, Negotiation, Influence
Xalapa, Veracruz, Mexico · Remote Solely
Help patients get the care they need while building a rewarding remote career. We're looking for motivated English/Spanish Bilingual Patient Scheduling Representatives who thrive in a fast-paced, goal-oriented environmen…
Skills: Outbound calling, Appointment setting, Customer service, Sales, Bilingual
Xalapa, Veracruz, Mexico · On-site
Address: AVENIDA ANTONIO CHEDRAHUI CARAM #218 XALAPA, Veracruz 91180 En Empeño Fácil queremos que te unas a nosotros para una Carrera, no para un Trabajo. Únete como valuador/ asociado de ventas y servicio a clientes de …
Skills: Customer service, Sales, Cash handling, Negotiation, Communication
Xalapa, Veracruz, Mexico · On-site
Fecha límite para apuntarse:2026-08-30 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: Wealth management, Client relationship management, Financial product sales, Stock market services, Customer service
Xalapa, Veracruz, Mexico · Remote Solely
We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully remote position for experienced customer service professionals with s…
Skills: English Communication, Customer Service, BPO Experience, Call Center Operations, Inbound Interactions
Xalapa, Veracruz, Mexico · On-site
. Ser parte de Tecmilenio es impactar positivamente en la sociedad. Creemos que el aprendizaje es un camino para toda la vida y que cada persona tiene el poder de trazar su propio rumbo. Aquí ofrecemos una experiencia la…
Skills: Sales, Telemarketing, CRM, SAP, Negotiation
Xalapa, Veracruz, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Xalapa, Veracruz, Mexico · Remote Solely
We're looking for a highly organized, bilingual professional to join our team as a Virtual Recruiting & Operations Assistant. This is an exciting opportunity to support a large-scale AI data collection project by helping…
Skills: Bilingual Spanish, English Proficiency, Virtual Assistance, Recruiting, Onboarding
Xalapa, Veracruz, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Xalapa, Veracruz, Mexico · On-site
En Mercado Libre estamos democratizando el comercio y los servicios financieros para transformar la vida de las personas de América Latina. ¡Sumate a este propósito! Nuestro negocio Fintech ofrece una propuesta de valor …
Skills: Commercial Management, Prospecting, Negotiation, Point of Sale (POS), Sales Strategy
Xalapa, Veracruz, Mexico · Remote Solely
$260/hr–$270/hr
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Xalapa, Veracruz, Mexico · Remote Solely
$260/hr–$270/hr
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Xalapa, Veracruz, Mexico · On-site
Farmacias del Ahorro es una compañía 100% mexicana, dedicada a proveer servicios de salud y bienestar a todos los mexicanos. Con una destacada trayectoria de más de 30 años en el mercado, hemos logrado un crecimiento fir…
Skills: Customer Service, Point of Sale Management, Personnel Management, Inventory Management, Performance Metrics
Xalapa, Veracruz, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Xalapa, Veracruz, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Asesor Comercial HSBC México, ofrecemos oportunidades para desarrollar …
Skills: Customer Orientation, Sales Orientation, Teamwork, Results Focus, Problem Solving
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Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and specific hardware like a headset and additional screen.
In this role, you will be the primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance after their visits.
This is a fully remote, full-time position open to candidates based in Mexico. If you genuinely enjoy helping people, communicate clearly in both English and Spanish, and thrive in a structured remote environment, we would love to hear from you.
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
There are currently 19 open customer service & support positions in Xalapa, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Resolv Global, Macropay, TecSalud del Tecnológico de Monterrey, Amazon, BBVA, among others. Browse the listings above to see every active employer.
Yes — 7 of the 19 open customer service & support positions offer remote or hybrid work (7 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
