Veghel, North Brabant, Netherlands · Hybrid
$3k–$4k/mo
Job TitleHR Service Agent Job Description Your position and team The Global HR Organization of Vanderlande is organized in 4 main areas: Business HR, Reward & Mobility, Talent Acquisition & Learning and Regional HR & Ser…
Skills: HR Policy Knowledge, HR Administration, Customer Service, Workday, Microsoft Excel
Veghel, North Brabant, Netherlands · On-site
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Veghel, North Brabant, Netherlands · On-site
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Veghel, North Brabant, Netherlands · On-site
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Skills: HR Administration, Customer Orientation, Communication, Structured Working, Collaboration
Veghel, North Brabant, Netherlands · On-site
$3k–$3k/mo
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Veghel, North Brabant, Netherlands · On-site
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Skills: Customer Service, Retail Sales, Product Advising, Cashier Operations, Store Maintenance
Veghel, North Brabant, Netherlands · On-site
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Skills: Canva, Content Creation, Photography, Videography, Receptionist Skills
Veghel, North Brabant, Netherlands · On-site
CREATIEF TALENT GEZOCHT : geen dag hetzelfde, Beloofd! Standplaats: kantoor, in en om het pand en soms naar de bouw Woensdag vaste dag, tweede dag flexibel in te vullen. Jij maakt een Canva-design terwijl je koffie zet. …
Skills: Canva, Content Creation, Reception, Social Media Management, Employer Branding
Veghel, North Brabant, Netherlands · On-site
Medewerker service logistiek Sligro Veghel | 36 uur | Logistiek "Ondersteun je logistieke collega’s en houd het proces soepel draaiend." ✅ Werken in het dynamische hart van het CDC ✅ Veel ruimte om jezelf te ontwikkelen …
Skills: Logistics Coordination, Customer Service, Problem Solving, Prioritization, Communication
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Act as the first point of contact for employees in the Netherlands to resolve HR inquiries regarding policies, processes, and systems. Execute back-office HR transactions and collaborate with peers to continuously improve service delivery and employee experience.
Requires basic knowledge of HR policy and administration, proficiency in both Dutch and English, and familiarity with HR technology like Workday and Excel. Candidates must be based in the Netherlands with valid authorization to work.
Your position and team
The Global HR Organization of Vanderlande is organized in 4 main areas: Business HR, Reward & Mobility, Talent Acquisition & Learning and Regional HR & Services.
The Regional HR & Services organization delivers specific expertise like HR Advice and Health & Wellbeing locally close to our business stakeholders. In addition, this department also holds the Global HR Service Desk and the Global HR Specialists team, who play an active global role in maintaining, supporting, and enabling HR service delivery. As an HR Service Agent, you are part of the Global HR Service Desk within Vanderlande, reporting to the HR Service Desk Lead EMEA, located at Vanderlande headquarters, Veghel.
The team includes 16 HR Service Agents, divided over the Netherlands, the United Kingdom, Germany, Spain, and the Middle East.
As an HR Service Agent, you are the first point of contact for employees based in the Netherlands. You resolve first-line HR inquiries and questions related to e.g., HR policies, processes, and systems, and execute basic transactions. You support employees and managers in using manager- and employee self-service. You play a key role in service delivery and employee experience (Happy Customer!). Your activities focus on operational excellence and continuous improvement.
HR Service Delivery & Operational Excellence
Driving a seamless and coherent employee experience, while safeguarding required efficiency
Provide inquiry resolution services to all employees on policies, processes and systems and escalate to specialists as and when required.
Documenting inquiries through a ticketing and case management solution
Meets defined SLA metrics for providing accurate, consistent, and timely services
Perform back-office process execution
Accountable for completing relevant research to support query resolution
Responsible for executing processes in line with policies and standard operating procedures
Guide employees and managers on self-service transactions, HR portal navigation, and policy interpretation to facilitate self-support
Leverage data insights to continuously monitor the effectiveness of service delivery and to elevate the employee experience
Supports ad hoc projects and activities related to HR Services
Continuous Improvement
Responsible for collaborating with HR People Services peers to understand and implement processes, focusing on employee experience and continuous improvement of employee life events
Responsible for identifying service issues, proactively proposing improvements and leading or supporting the implementation of changes
Drive local improvements in service delivery in close collaboration with various (HR) stakeholders
Customer Centric
Optimizes work processes
Ensures accountability
Drives engagement
Drives Results
Nimble Learning
Collaborates
Instils trust
Effective communication, proficiency in Dutch and English is mandatory
Basic HR Policy & Administration knowledge
Passionate about service delivery, a great service mindset
Knowledge of fundamental HR practices including employee data, talent, learning, performance, recruitment and compensation
HR Technology savvy (e.g. Excel and Workday)
You are based in the Netherlands already.
You possess valid authorization to work in the Netherlands.
What we offer
This is a part time position (24 hours/week availability needed Mon-Wed per week).
This is a definite term opportunity - 12months tenure, that can be extended further based on performance and business needs.
We offer a competitive salary range of € 3.343 to € 4.357 (on full time basis) gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.
On top of your fixed salary, you’ll receive the following secondary benefits:
40 vacation days (20 statutory days and a flexible budget worth 20 days). - prorated to part-time employment.
Flexible working hours.
2 days in office, 1 day WFH possible.
A Health & Wellbeing budget worth €300,- per calendar year.
Commuting allowance, including full reimbursement of travel by public transport.
Working from home allowance.
Collective pension scheme and discount on additional health insurance.
On-site company health centres with a gym, physiotherapists and occupational therapists.
Vanderlande Academy and training facilities to boost your skills.
A variety in Vanderlande Network communities and initiatives.
And a great company restaurant and coffee bar with barista.
Your application
If the role of HR Service Agent appeals to you, then please apply now by completing the application form, and uploading your CV and short motivation.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Background screening
For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision. Candidates will always be informed about the process and their rights before any screening is initiated.
a TOYOTA AUTOMATED LOGISTICS company
Vanderlande is the long-term partner of choice for the world’s leading airports and distribution operators – delivering automation solutions, operational software, and lifecycle services that drive performance, reliability, and sustainable growth. Vanderlande empowers the world’s most demanding airports and distribution operations to move faster, smarter, and more sustainably. As a trusted long-term partner, Vanderlande designs, delivers, and manages end-to-end logistics automation — combining best-in-class mechanical systems with cyber-secure operational software and data-driven services that keep mission-critical infrastructure performing at its peak. Serving the world’s top 50 airports and the largest parcel and e-commerce distribution networks globally, including partnerships with industry leaders such as UPS, DHL, FedEx, and GeoPost.Vanderlande brings unmatched operational intimacy to every engagement. Customers choose Vanderlande not only for the longevity and reliability of its solutions, but for its proven commitment to project delivery: when challenges arise, Vanderlande leans in. Founded in 1949 and part of Toyota Industries Corporation, Vanderlande combines seven decades of engineering excellence with a forward-looking approach to digital innovation and sustainability — continually reducing the energy footprint of its systems and making responsible choices across its global supply chain. With nearly 10,000 employees and revenues approaching €3 billion, Vanderlande operates across Europe, the Middle East, North America, and Asia-Pacific, delivering solutions that move people, goods, and possibilities forward.
Offices: Vanderlandelaan 2, Veghel, Noord Brabant 5466 RB, NL · Pune Saswad Road, Haveli, Maharashtra 412308, IN · Geisweider Straße 110, Siegen, Noordrijn-Westfalen 57078, DE · Krefelder Straße 699, Mönchengladbach, Noordrijn-Westfalen, DE · Carrer de la Rasa, 24, Santpedor, Catalonia 08251, ES
There are currently 9 open customer service & support positions in Veghel, Netherlands listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sligro Food Group, AS Watson, VanBerlo B.V., Vanderlande, among others. Browse the listings above to see every active employer.
Yes — 1 of the 9 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
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