Customer Service & Support Jobs in Townsville City, Australia (Now Hiring) — 15 open

It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to make a difference every day. What’s more, you’ll be part of a team that’s just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture, opportunities to learn and grow, and valuable first-hand experiences and skills, set yourself up for an ongoing career.

About the role

Are you looking for an opportunity to join a dynamic team and contribute to creating a clean, safe, and welcoming environment for our customers? We’re seeking a Cleaning and Trolley Collection Team Member to play a crucial role in ensuring our stores provide a positive shopping experience. No prior experience is required, just a willingness to learn and a great attitude.

You'll play an important role in keeping the store clean, safe, and welcoming for customers and team members. From sweeping, mopping, and vacuuming floors to cleaning shelves, ovens, drains, and other areas, you’ll make sure everything shines. You’ll also collect trolleys from the store and car park, rain or shine, helping create a great shopping experience for everyone.

About you and your skills

• Working both indoors and outdoors, you’ll be trusted to work autonomously and in a group setting
• A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
• A keen eye for detail and cleanliness
• A passion for working safely and abide by Coles Safe work practices
• The ability to set priorities, meet deadlines and demonstrate a solid work ethic
• To be active – you’ll be constantly on the go and may require to do some moderate to heavy lifting, reaching and pushing
• Availability to work flexible hours across our store trading days (including weekends). We have a variety of shifts available between 5am and 11pm 7 days a week

What’s in it for you?

• Instore and online discounts: 5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year
• Minimal experience required: You don’t need to have any experience, but if you’re enthusiastic and willing, have a great attitude and are a reliable human, you’ll make a great addition to our team
• Work that fits around you: We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability
• Opportunities to learn and grow: Get paid to grow your career in retail, learn a trade, or even train to be an Operations Leader!
• Reward through recognition: Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers
• Discounts on shopping and entertainment: We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks
• Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 190106

Employment Type: Part time