Customer Service & Support Jobs in Tourlos, Greece (Now Hiring) — 5 open

Fouquet's Mykonos is seeking a Head Housekeeper.

Located on the shores of Paraga Beach, Fouquet’s Mykonos is the Barrière Group’s first venture in Greece. Blending Cycladic art, Mediterranean horizons and French refinement, this exceptional retreat harmonizes with its natural surroundings to offer 61 suites, 3 private villas, panoramic terraces, and pools. Complete with a rock-carved spa, the ROKA restaurant, and direct beach access, it delivers an intimate yet spectacular Mediterranean experience. 

Your role is to ensure the absolute cleanliness, hygiene, and aesthetic perfection of our rooms, suites, villas, and public areas. You will lead and inspire the housekeeping team to maintain the highest luxury standards, ensuring our guests experience flawless comfort.

To be successful in this role, you should be detail-oriented, a natural leader, and efficient enough to handle demanding situations during the peak season. You should have excellent knowledge about luxury hospitality standards and local health and hygiene regulations.

KEY RESPONSIBILITIES

Housekeeping Excellence & Quality Compliance

• Luxury Standards: Guarantee the flawless cleanliness, presentation, and upkeep of all 61 suites, 3 private villas, and public spaces, in strict alignment with Fouquet's and Barrière Group luxury standards.

• Hygiene & Safety: Ensure strict compliance with Greek health and safety regulations, including local sanitization protocols and international standards.

• Room Inspections: Conduct rigorous daily inspections of departing, arriving, and occupied rooms, as well as public and back-of-house areas.

• Linen & Uniform Management: Oversee the management, storage, and inventory of premium linen, guest amenities, uniforms, and cleaning supplies.

Operational & Team Leadership

• Talent Development: Recruit, train, schedule, and manage the housekeeping and laundry teams. Conduct annual appraisals and foster career development within the department.

• Daily Operations: Optimize daily room assignments and coordinate efficiently with the Front Office and Guest Relations teams to manage turn-around times and guest special requests.

• Technical Collaboration: Act as the primary liaison with the Maintenance Department to report, track, and follow up on required room repairs and preventive maintenance.

Administrative Oversight

• Stock & Purchasing: Manage inventories and order supplies in adherence to the Group’s purchasing policy, ensuring optimal stock levels for business continuity throughout the high season.

REQUIRED QUALIFICATIONS

• Significant experience as a Head Housekeeper or Assistant Head Housekeeper in the luxury hospitality sector (5-star hotels or luxury resorts), ideally with experience managing beachfront or resort properties.

• Deep understanding of high-end fabrics, materials, and specialized cleaning techniques suited for a Mediterranean beach environment (handling sand, humidity, and wind).

• Strong leadership skills, with a proven ability to motivate, train, and manage a multicultural team under high-pressure, high-occupancy conditions.

• Fluency in English is mandatory; proficiency in Greek is highly essential for interacting with local staff and suppliers.

BARRIERE GROUP

A leader in casinos in France and a renowned name in luxury hospitality, dining, leisure, and entertainment, Barrière reinvents itself every day. At the crossroads between iconic destinations and legendary venues, Barrière has shaped more than just a legacy—it has created a signature.
From the Normandy in Deauville to the Fouquet’s in New York, the Group stands out across its 21 hotels through its unique and authentic French art de vivre. Across its 34 casinos and club, Barrière brings to life a passion for gaming, a festive spirit, and a love for entertainment.
Founded in 1912 and now co-chaired by Joy Desseigne-Barrière and Alexandre Barrière, Barrière remains a family-run business where values of hospitality and excellence are passed down from generation to generation, within its teams in France and around the world. And maybe with you tomorrow?

At Barrière, we embrace diversity in all its forms and welcome every application with enthusiasm. We also adapt our recruitment process, upon request, to meet the needs of candidates with disabilities. Moreover, we value profiles that share our commitment to Corporate Social Responsibility (CSR) and who are eager to contribute to our mission of making a positive impact on society and the environment.

Barrière: 50 professions, 1 mindset. Join us!