Mérida, Yucatán, Mexico · Hybrid
Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provid…
Skills: Financial Relationship Management, Customer Rapport, Issue Resolution, Written Communication, Oral Communication
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay, creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de u…
Skills: Call Center Operations, Predictive Dialers, Negotiation, Coaching, Feedback Delivery
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay, creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de u…
Skills: Call Center Experience, Predictive Dialers, Communication Skills, Negotiation, Debt Collection
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay, creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de u…
Skills: Call Center Experience, Predictive Dialers, Negotiation, Communication Skills, Debt Collection
Mérida, Yucatán, Mexico · Hybrid
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, u…
Skills: Technical Troubleshooting, Software Installation, Customer Experience, Conflict Resolution, Analytical Thinking
Mérida, Yucatán, Mexico · On-site
Misión: Responsable de Ejecutar, Programar y Supervisar la Administración de la tienda en términos Operativos y Comerciales, cumpliendo con la aplicación del protocolo de atención y ventas SAMSONITE, con el objetivo de a…
Skills: Store Management, Sales Leadership, Inventory Control, Staff Supervision, Visual Merchandising
Mérida, Yucatán, Mexico · On-site
Job Title: Training and Quality Manager Job Description Job Summary The Training and Quality Manager is responsible for overseeing and managing training and quality assurance programs within the organization. This role f…
Skills: Training Program Development, Quality Assurance, Performance Monitoring, Adult Learning Principles, Leadership
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay, creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de u…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Mérida, Yucatán, Mexico · On-site
Guide AWS customers through transformative cloud journeys while orchestrating collaboration across multiple teams to deliver measurable business outcomes. In this visible role, you'll partner with enterprise leadership t…
Skills: Cloud Adoption Roadmaps, Program Management, Stakeholder Management, Cloud Migration, Governance Frameworks
Mérida, Yucatán, Mexico · On-site
ID de la solicitud: 262624 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. ¡Gracias por tu interés en Scotiabank! Postúlate y Di #Ho…
Skills: SME Client Management, Sales, Cross-selling, Customer Retention, Business Development
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay, creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de u…
Skills: Call Center Coordination, Predictive Dialers, Debt Collection Management, Team Leadership, Strategic Execution
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En Macropay creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran formar parte de un…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
Mérida, Yucatán, Mexico · On-site
Proporcionar soporte en las actividades operativas de piso en tienda mediante el cumplimiento de procesos operativos correspondientes a ventas, acomodo de mercancía y servicio al cliente establecidos por AutoZone colabor…
Skills: Sales, Merchandising, Customer Service, Inventory Management, Cashiering
Mérida, Yucatán, Mexico · On-site
🚨 En Macropay ¡Tenemos una nueva oportunidad para ti! En [Nombre de la empresa], creemos en el talento, la pasión y el crecimiento constante. Hoy estamos en busca de personas que compartan nuestros valores y quieran for…
Skills: Sales, Customer Service, Credit Placement, Cash Handling, Teamwork
FERCO Mérida, Yucatán, Mexico · On-site
Buscamos una persona ordenada, con capacidad de análisis y enfoque en la gestión eficiente de cuentas por cobrar, que disfrute mantener relaciones claras con clientes y apoyar al área financiera para asegurar el flujo de…
Skills: Analytical Skills, Attention to Detail, Written Communication, Verbal Communication, Customer Orientation
Mérida, Yucatán, Mexico · On-site
$7k–$15k/mo
EJECUTIVO DE COBRANZA-DOMICILIARIA Base: KANASÍN Retos a los que te enfrentas en esta posición: Contribuir a las finanzas sanas de la empresa y reintegrar a clientes al portafolio activo a fin de que tengan posibilidades…
Skills: Debt Collection, Negotiation, Portfolio Management, Field Work, Route Planning
Mérida, Yucatán, Mexico · On-site
$7k–$15k/mo
EJECUTIVO DE COBRANZA-DOMICILIARIA Base: Kanasin Retos a los que te enfrentas en esta posición: Contribuir a las finanzas sanas de la empresa y reintegrar a clientes al portafolio activo a fin de que tengan posibilidades…
Skills: Debt Collection, Portfolio Management, Negotiation, Field Work, Route Planning
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The FSR manages the financial status of assigned travel groups from registration through post-trip reconciliation, serving as the primary point of contact for Program Leaders. This includes coordinating transactions, managing payments, and ensuring accurate financial records and audit work streams.
A two-year college degree or relevant client-facing financial relationship management experience is required, with a bachelor's degree preferred. Candidates must demonstrate strong financial acumen, communication skills, and proficiency in MS Office.
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job description:
The Financial Services Representative (FSR) role is responsible for the consistent oversight, execution and accuracy of the financial status from registration through post-travel reconciliation for approximately 150 to 250 assigned travel group Program Leaders (PL) and associated Participants' Responsible Parties (RP). The FSR has a strong working knowledge across WorldStrides products, policies, workflows, and platforms and performs across these with a quantifiable bias towards productivity, efficiency, and quality.
The FSR is the financial point of contact (POC) for the group's PL providing up-to-date status on all travelers' trip costs, payments and balance statuses. Aligned with their assigned Account Managers, the FSR partners with their Customer Support and Finance teammates to coordinate all transactions that impact groups/PAX trip costs and balance dues.
Leveraging strong relationship management skills across internal and external stakeholders, the FSR's success lies in their ability to efficiently manage the groups' financial dynamics through the timely communications with the PL, the proper distribution of school monies and the collection of all monies due from the groups' traveling School/PAX while maintaining a PL Post Trip Survey average rating of over 9 on a 10 point scale.
Responsibilities:
Qualifications:
Work Perks:
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
WorldStrides provides educational travel and experiences to more than 530,000 students a year. Founded in 1967 by a middle school social studies teacher from Chicago, the company has since grown to become a leader in experiential learning for students of all ages throughout their lifetime learning journey. In addition to domestic and international travel and study abroad programs, WorldStrides offerings include performing arts, sports, language immersion, career exploration, and service-learning. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Our global team is 1,500+ strong, united by a passion for what we do. We work with students, parents, and teachers, and behind the scenes too, to deliver experiences that transform lives. Let's get out there - together! Community Guidelines We are happy to address questions you may have, but in order to foster a vibrant and useful online community, we’ve outlined a few guidelines to be followed when posting on the WorldStrides and affiliated brands' social channels . Any comments that are in violation of the guidelines will be removed, and repeat offenders may be blocked. Comments will be removed if they contain: • Profane, inappropriate, threatening or offensive language; • Violations of copyright or intellectual property rights; • Purposefully untrue or misleading statements; • Comments that are meant to derail or hijack constructive conversations; • Personal information of community members or WorldStrides employees; • Posts that link to potentially harmful sites.
Offices: 218 W Water Street, Charlottesville, Virginia 22902, US
There are currently 103 open customer service & support positions in Mérida, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Macropay, WorldStrides, Boldr, Resolv Global, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 25 of the 103 open customer service & support positions offer remote or hybrid work (9 remote, 16 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
