Doha, Qatar · On-site
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call …
Skills: Telephone Etiquette, Guest Relations, Switchboard Operation, Conflict Resolution, Communication Skills
Doha, Qatar · On-site
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call …
Skills: Telephone Etiquette, Guest Relations, Switchboard Operation, Conflict Resolution, Communication Skills
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Attention To Detail, Time Management
Doha, Qatar · On-site
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Relations Experts take the initiative to deliver…
Skills: Guest Relations, Customer Service, Luggage Handling, Operational Reporting, Professional Communication
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Relations Experts take the initiative to deliver…
Skills: Guest Relations, Customer Service, Luggage Handling, Operational Reporting, Local Area Knowledge
Doha, Qatar · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Management, Cash Handling, Supervisory Leadership, Conflict Resolution
Doha, Qatar · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Staff Supervision, Inventory Management, Guest Relations, Operational Efficiency
Doha, Qatar · On-site
Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Doha. This is not…
Skills: Business Management, Customer Service, Entrepreneurship, Sales, Digital Marketing
Doha, Qatar · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Guest Service, Inventory Management, Staff Training, Scheduling
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Communication, Cleaning, Menu Management
Doha, Qatar · On-site
POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephon…
Skills: Sales Techniques, Customer Service, Lead Generation, Office Administration, Communication
Doha, Qatar · On-site
POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephon…
Skills: Sales Techniques, Brand Awareness, Customer Relationship Management, Lead Generation, Office Administration
Doha, Qatar · On-site
JOB SUMMARY Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises…
Skills: Kitchen Utility Management, Staff Supervision, Inventory Control, Budget Management, Sanitation Standards
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, mic…
Skills: Beverage Preparation, Guest Service, Relationship Building, Attention To Detail, Cash Handling
Doha, Qatar · On-site
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g…
Skills: Guest Relations, Customer Service, Communication, Problem Solving, Conflict Resolution
Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Time Management, Attention To Detail
Doha, Qatar · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Therapist, you’re not just providing …
Skills: Massage Therapy, Body Treatments, Facial Treatments, Guest Relations, Hospitality
Doha, Qatar · On-site
POSITION SUMMARY Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of ev…
Skills: Event Coordination, Staff Supervision, Payroll Processing, Client Relations, Room Layout Design
Doha, Qatar · On-site
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tabl…
Skills: Drink Preparation, Mixology, Guest Service, Cash Handling, Inventory Management
Doha, Qatar • On-site
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Manage all guest calls, requests, and concerns via the telephone switchboard while coordinating with other departments to ensure guest satisfaction. Provide administrative support including wake-up calls, message relay, and dispatching hotel staff.
A high school diploma or GED is preferred. No prior related work experience or supervisory experience is required for this entry-level position.
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
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