Brno, Southeast, Czechia · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Microsoft 365, Microsoft Teams, Exchange Online, SharePoint Online, OneDrive
Brno, Southeast, Czechia · On-site
Company: CZJ FedEx Express Czech Republic s.r.o. Address: Vlastimila Pecha 1300/3, Scheduled Weekly Hours: 38.75 Worker Type: Regular Posting Start Date 1-Jul-2026 Posting Close Date: 30-Aug-2026 Job Family: FXE-EU: Oper…
Skills: Communication, Social Skills, Time Management, Attention To Detail, Data Entry
Brno, Southeast, Czechia · Hybrid
👫 Who are we looking for? Do you enjoy helping people, solving problems, and making technology work? Are you curious, calm under pressure, and excited by fast-growing global environments? We’re looking for a talented IT…
Skills: IT Support, Windows, MacOS, Google Workspace, Network Troubleshooting
Brno, Southeast, Czechia · Remote OK
Mercier Consultancy is seeking enthusiastic Slovak Speaking Travel Customer Support Associates to join our dedicated team for Booking.com in the stunning surroundings of Greece! In this role, you will serve as a key poin…
Skills: Slovak Fluency, English Fluency, Customer Support, Problem Solving, Interpersonal Communication
Brno, Southeast, Czechia · Remote OK
Mercier Consultancy is seeking enthusiastic Czech Speaking Travel Customer Support Associates to join our dedicated team for Booking.com in the stunning surroundings of Greece! In this role, you will serve as a key point…
Skills: Czech Fluency, English Fluency, Customer Support, Problem Solving, Interpersonal Communication
Brno, Southeast, Czechia · Hybrid
$41k–$49k/mo
We keep on growing. Grow with us! At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our Brno Customer Serv…
Skills: Customer Service, Order Processing, Cross-selling, Up-selling, MS Office
Brno, Southeast, Czechia · On-site
Company Description Sika je vedoucí světovou silou ve vývoji a výrobě produktů pro těsnění, lepení, izolace, zesilování a ochranu nosných konstrukcí ve stavbách a v průmyslu. Základem úspěchu je dlouholetý vývoj výrobků …
Skills: Active Directory, Microsoft 365, Microsoft Azure, SAP, K2 ERP
Brno, Southeast, Czechia · Hybrid
$41k–$49k/mo
We keep on growing. Grow with us! At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our Brno Customer Serv…
Skills: Customer Service, Order Processing, Cross-selling, Up-selling, MS Office
Brno, Southeast, Czechia · On-site
Popis nabídky práce Chceš se jednou stát manažerem prodejny? Prokaž své odhodlání a získej příležitost ke kariérnímu a profesnímu růstu. Ve společnosti JYSK stavíme na silných týmech a skvělé spolupráci - společně překon…
Skills: Customer Service, Retail Sales, Inventory Management, Communication Skills, Merchandising
Brno, Southeast, Czechia · On-site
Popis nabídky práce Chceš se jednou stát manažerem prodejny? Prokaž své odhodlání a získej příležitost ke kariérnímu a profesnímu růstu. Ve společnosti JYSK stavíme na silných týmech a skvělé spolupráci - společně překon…
Skills: Customer Service, Sales, Inventory Management, Communication, Merchandising
Brno, Southeast, Czechia · Remote OK
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
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Acts as the Tier-3 technical escalation point for the enterprise Collaboration ecosystem, resolving complex incidents and driving root-cause analysis. Administers collaboration tenant configurations to ensure security, compliance, and consistent service quality across platforms.
Requires expert-level knowledge of Microsoft 365 Collaboration tools and strong identity and access fundamentals using Entra ID. Proficiency in PowerShell, Microsoft Graph API, and ITIL practices is essential, with English language proficiency at least at B1 level.
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As an L3 specialist, you are the technical escalation point (Tier-3/SME) for the enterprise Collaboration ecosystem. You resolve major and complex incidents, drive root-cause analysis and durable fixes, and administer the collaboration tenant/platform configuration to ensure security, compliance and consistent service quality. The role combines deep Collaboration expertise (Teams, Exchange, SharePoint, OneDrive) with collaboration platform administration (Microsoft 365 tenant settings, Entra ID access controls, Zoom, Adobe Admin Console, Apple Business Manager) within an ITIL-aligned operational model
Who You Are
Key Skills
• Expert Microsoft 365 Collaboration: Teams (meetings/voice), Exchange Online, SharePoint Online, OneDrive
• Strong Identity & Access fundamentals: Entra ID (MFA, Conditional Access, RBAC; PIM a plus); Okta/SSO concepts (SAML/OIDC) a plus
•
• Strong PowerShell and Microsoft Graph API; structured troubleshooting; excellent documentation habits
• ITIL practices: Incident / Problem / Change; RCA mindset; stakeholder communication
Zoom Admin and Adobe Admin Console; ABM is a plus
Languages
• English: at least B1 level required
• French or Italian is an advantage
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have tens of thousands of highly skilled employees around the world serving most of the Fortune 100 companies. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone. Together, we are the heart of progress.
Offices: New York City, New York, US
There are currently 71 open customer service & support positions in Brno, Czechia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kyndryl, TheHouseofMercier, Marriott International Hotels, Inc., FNZ, Ingersoll Rand, among others. Browse the listings above to see every active employer.
Yes — 38 of the 71 open customer service & support positions offer remote or hybrid work (11 remote, 27 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
