Service Now - Software Engineer - Career

Location
CHL-Santiago-Technology-Center
Workplace
Hybrid

About this role

Equifax es donde puedes impulsar tus posibilidades. Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti.

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology.

What You'll Do

  • SAM Pro Implementation: Design and configure the ServiceNow SAM Pro module, including entitlements, software models, and discovery patterns.

  • Tier-1 Publisher Management: Utilize and customize specialized Publisher Packs to manage complex licensing for:

    • Microsoft: Manage Office 365 SaaS consumption, SQL Server core-based licensing, and Windows Server infrastructure reports.

    • Oracle: Configure database cluster views, manage Oracle-specific reconciliation, and generate Effective License Position (ELP) reports.

    • IBM: Integrate with IBM License Metric Tool (ILMT) to track PVU-based licensing and ensure compliance for IBM software products.

  • Shopping Cart & Procurement:

    • Integrate SAM with ServiceNow Shopping Hub and Service Catalog to automate software requests.

    • Develop workflows that automate license reclamation and software deployment upon catalog approval.

    • Configure Asset Management-Procurement Integration to automate entitlement creation from purchase orders.

  • Optimization & Compliance: Develop dashboards and automated "reclamation candidates" to identify underutilized software for cost savings.

What Experience You Need

  • ServiceNow Expertise: Proficiency in JavaScript (ServiceNow API), Business Rules, Script Includes, and Flow Designer.

  • Integrations: Experience with REST/SOAP APIs and Integration Hub to connect with external vendor portals and inventory tools.

  • Data Management: Skilled in using Transform Maps and Data Loads to ingest bulk entitlement data from legacy systems.

  • Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS-SAM).

What Could Set You Apart

  • SaaS Management: Direct experience with SaaS License Management for cloud-based vendors.

  • Frameworks: Solid knowledge of ITIL v4 frameworks, particularly Service Request and Asset Management

Ofrecemos modalidad de trabajo híbrido, horarios flexibles, días libres adicionales, paquetes integrales de compensación y seguro médico complementario, convenio con gimnasio, beneficios para madres y padres, acceso a nuestra plataforma de aprendizaje en línea, programas de reconocimiento, desarrollo de carrera profesional y un entorno diverso y multicultural, ¡entre otros!

Equifax fue ranqueado en el top 5 de empresas con mejor desarrollo de carrera por LinkedIn.

¿Estás listo para impulsar tus posibilidades? ¡Aplica hoy y comienza un camino hacia una nueva y emocionante carrera en Equifax, donde puedes marcar la diferencia!

Primary Location:

CHL-Santiago-Technology-Center

Function:

Function - Tech Dev and Client Services

Schedule:

Full time

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Benefits

  • Hybrid work model
  • Flexible hours
  • Additional time off
  • Comprehensive compensation package
  • Supplementary health insurance
  • Gym membership
  • Parental benefits
  • Online learning platform access
  • Recognition programs
  • Professional career development