EU Clinical Specialist

POSITION SUMMARY                                     

The Clinical Specialist (CS) is responsible for promoting the Melphalan/HDS product line by providing clinical education, technical product and procedural support to current and potential customers and clinical trial sites. This role serves as a key liaison between the company, healthcare professionals, and clinical sites to ensure safe, effective, and knowledgeable use of the technology. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Educate and support physicians, nurses, and other hospital personnel on all technical aspects of the correct use of Melphalan/HDS procedures.
• Maintain knowledge of assigned products, complementary therapies, and competitive products.
• Collaborate with the Clinical Team and Sales in the establishment and support of clinical sites.
• Identify and profile clinical research investigators and institutions to assess their ability to participate in company-sponsored studies or investigator-initiated trials.
• Provide field-based support for clinical research programs, including obtaining investigator and site feedback for the Clinical Development and Medical Affairs teams.
• Complete accurate and timely documentation of site engagement reports, as required.
• Authorize and sign off on customer training for new user certification.

 Specific Duties:

• Provide training and technical support to all Melphalan/HDS users through one-on-one sessions, team sessions, in-service programs, seminars, and/or external symposia.
• Detailed knowledge of all aspects of company sponsored clinical trials.
• Support clinical and commercial Melphalan/HDS sites.
• Monitor replenishment at clinical sites to ensure product availability for all patient sessions.
• Illustrate clinical differences and patient outcomes between Melphalan/HDS and alternative therapies.
• Prepare and deliver clinical site presentations of the Melphalan/HDS system.
• Maintain knowledge of oncology products, complementary therapies, and competitive treatments.
• Provide weekly activity reports to designated leadership.
• Represent the company at medical congresses, exhibitions, marketing events, and customer meetings.
• Perform other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

The Clinical Specialist does not have any direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions unless they constitute an undue hardship.

 EDUCATION and/or EXPERIENCE 

• Minimum of three (3) years as a Clinical Specialist in the oncology or interventional device field.
• Prior experience with Surgical Oncology, Interventional Oncology and sales experience a plus.
• Educational degree (BSc) in life sciences or healthcare discipline (or equivalent) required.
• Prior experience training in a new medical product area is preferred.
• Ability to design and implement training plans aligned with long-term strategic objectives.
• Experience working across multiple clinical levels, functions, and geographic regions.
• Strong people, organizational, and communication (verbal and written) skills.
• Computer literacy in MS Office suite required, additional IT skills a plus.
• Must be willing and able to travel extensively (50%+) and international travel.

 LANGUAGE SKILLS 

Ability to read and interpret documents such as technical journals, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively with employees and outside organization.

 PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to sit.  The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms; and is subject to repetitive motions of the wrists, hands, and/or fingers. The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.