Conference Catering Attendant

PRIMARY PURPOSE

CNA is hiring for a Conference Catering Attendant to join their Facilities and Office Services division. This role supports the Conference Operations team to ensure the efficient setup, service, and breakdown of food and beverage offerings during conferences and events, providing guests with a high-quality hospitality experience.

To reach the best solutions and solve the most challenging questions, CNA uses a merit-based process to bring together professionals from a wide array of academic disciplines, fields of study, technical specialties, and professional experiences.  Our flexible and engaging work environment encourages open inquiry, robust and respectful debate, and collaborative execution through every stage of the problem-solving process.  Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.

JOB DESCRIPTION/DUTIES

1. Receives catering deliveries, checks for accuracy and responds promptly to issues.
2. Prepares food for buffet display which could include sternos, chafers, and replating.
3. Arrange tables, linens, utensils, plates, napkins, signage and food displays according to event specifications.
4. Brews coffee, ice down drinks and other items typically provided in-house.
5. Ensures all food and beverage stations are ready before the event starts.
6. Replenishes buffet stations and attends to guest needs.
7. Maintains cleanliness and organization throughout the event.
8. Clear tables, remove dishes, and properly store leftover items.
9. Cleans the event area and resets for future functions.
10. Provides courteous and professional assistance to guests.
11. Addresses special requests promptly and efficiently.
12. Follows food safety standards and hygiene protocols.
13. Monitors, cleans and restocks catering pantries. Cleans dishes, countertops, sinks, and equipment after meetings and events, and stores items away. Keeps equipment clean and reports problems and necessary repairs to manager. Empties garbage bins if necessary. 
14. Stocks coffee and tea supplies in galleys, including bean to brew coffee systems daily.
15. Stocks conference room refrigerators with beverages and other supplies as needed.
16. Orders galley and catering supplies as needed. Receives supplies, unpacks, and properly stores.  
17. Performs other duties as assigned.

JOB REQUIREMENTS
1. Education: High School diploma or equivalent. 
 
2. Experience: Minimum of 1 year relevant experience in hospitality, conference support, catering or related function.
 
3. Required Skills: Strong interpersonal skills and ability to work in a team environment. Ability to handle multiple tasks with little to no loss in productivity or efficiency. Strong organizational skills and the ability to adapt to last minute changes or requests from guests. Demonstrated ability to provide excellent customer service. Food and beverage knowledge including health and safety standards and hygiene protocols. Demonstrated professionalism, reliability and ability to work flexible work schedule, including some overtime.
 
4. Other: Must be able to lift a maximum of 30 lbs. Must be able to walk and conduct physical activities such as receiving deliveries and cleaning. Must be able to push/pull catering carts and furniture into place. Must have the ability to obtain and maintain a Secret security clearance. Must have the ability to obtain and maintain ServSafe certification.
 
5. Remote/Hybrid Work Eligibility: This position is not eligible for telecommuting or hybrid work arrangements. Occasional flexible work schedule may be possible at the discretion of the Manager.