Business Analyst
About this role
Location: Hybrid with flexible base location
London: £50,850 to £69,918 per annum
National: £46,886 to £64,468 per annum
Hours: 36 hours per week – flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
Shape the Future as a Business Analyst at Clarion!
Are you passionate about translating business needs into actionable insights? Do you thrive in dynamic environments where data-driven decisions and stakeholder collaboration drive meaningful change?
We’re looking for a Business Analyst to join our team who will own the investigation and documentation of change requirements and the associated analysis to help translate them into tangible business solutions.
As part of our Business Change Directorate, you’ll bridge the gap between business and technology, facilitate workshops, gathering requirements, MoSCoW with the business, mapping processes, produce user acceptance and ensuring that solutions align with business objectives.
You will be confident in making judgements effectively and recommendations based on evidence and analysis and have experience of translating business requirements into project scopes.
Your work will directly contribute to shaping the future of Clarion by enabling smarter, data-informed decision-making.
What You’ll Be Doing
- Leading requirements gathering – Engaging stakeholders to define business requirements and translate them into clear functional and non-functional requirements
- Developing process maps and workflows – Ensuring end-to-end process clarity, identifying inefficiencies, and recommending improvements.
- Conducting impact assessments – Analysing how proposed changes will affect systems, processes, and teams.
- Driving data-driven decision-making – Using analytics to support decisions and identify trends that inform solutions.
- Collaborating with cross-functional teams – Working closely with Service Improvement Leads /Change Delivery Leads, technical teams, and operational teams to ensure seamless implementation of change.
- Supporting testing and implementation – Assisting in user acceptance testing (UAT) and ensuring solutions meet business requirements before deployment.
What We’re Looking For
- Experience as a Business Analyst – Delivering tangible improvement initiatives working in cross-functional teams
- Strong analytical and problem-solving skills – Able to evaluate business processes with clarity, act inquisitively to identify gaps, and use data to recommend improvements.
- Experience with business process mapping and business analysis tools (e.g., Visio, Lucidchart, BPMN).
- Excellent stakeholder management – Able to navigate different perspectives, influence decision-making, and build strong relationships.
- A structured approach to documentation – Experience creating high-standard, detailed process diagrams, impact assessments, and user stories.
- Familiarity with Agile and Waterfall methodologies – Understanding of how business analysis supports different project delivery approaches & showcasing adaptability.
If this sounds like an opportunity for you then apply now!
Please review the full role profile Business Analyst and Behaviours & Mandatory Accountabilities OD level 4 before applying.
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here
Not sure who we are and what we do; click here
Closing Date: Sunday 26th July 2026 at midnight.
This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Act now – apply today! This vacancy may close early without notice.
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Company at a glance
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most.
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
We welcome open and constructive discussion on this page. We ask that conversations remain respectful and inclusive. Comments that are abusive, discriminatory or off-topic may be removed.
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