Customer Service Representative – Bilingual (Spanish/English)
About this role
Location: Marietta, GA
Bilingual Customer Service and Sales Agent Opportunity (Spanish/English)
Hours: Full time, 40 per week (10 AM - 6 PM) Saturdays required. one week-day off.
Looking for More Than Just a Job?
Help People. Grow Your Career. Build Your Future.
At Calidad Insurance, we believe work should give you more than a paycheck. It should give you growth, purpose, opportunity, and a future you feel proud of.
For over 20 years, we have helped protect Hispanic families, businesses, and dreams through trust, care, and genuine relationships. As we continue growing across GA and SC, we are looking for ambitious, positive, and hardworking people who want to grow with us.
This is not just a customer service position.
It’s an opportunity to build confidence, develop leadership skills, create financial growth, and potentially become a licensed insurance agent or future agency owner.
What You’ll Do:
• Help clients with payments, policy updates, and insurance questions.
• Help clients chose the right insurance for their needs.
• Build strong client relationships through excellent service.
• Support office sales goals and team success.
• Create a welcoming, positive experience for every customer and team member because we believe a good culture is the key for a happy job.
What We’re Looking For:
• Ambitious and motivated to grow + excellent attitude.
• Fast learner (No Insurance or taxes experience required)
• A go-getter who enjoys helping people and achieving goals.
• Positive, dependable, and eager to learn.
• Fluent in Spanish & English.
• Passionate about building relationships and making an impact in people's lives though insurance and taxes.
Why People Love Working Here:
• Supportive and energetic team environment.
• Opportunities for advancement and leadership growth.
• Licensing support and future career opportunities.
• Performance bonuses and professional development.
• PTO, paid holidays, vision, dental, and disability insurance.
• A stable company with over 20 years serving the community.
No Insurance License? No Problem.
We’ll provide support and resources to help you grow when advancement opportunities become available.
If you are looking for a place where your work matters, your growth is supported, and your future has real potential, we would love to meet you.
Learn more:
www.calidadinsurance.com
Company at a glance
Calidad Insurance began in 2004 and our commitment has always been to serve our customers with the best quality possible. We offer peace of mind, security and support to each of our clients in the insurance and income tax business, with quality of service, excellence and transparency.
For us, customer service goes beyond offering insurance and income tax products; we serve and do more for our customers than what is required. We actually go the extra mile using our core values as a road map to be able to serve with the best attitude and integrity.
Our uniqueness is by inspiring our team with tools for their personal and professional development; offering a platform with an opportunity for entrepreneurship for mutual growth.
We count with several agencies in the state of GA and SC. Our trainings are extensive and well prepared to serve our clients and provide them with up to date information in the insurance and income tax fields; therefore, our clients will always be informed and knowledgeable about our products to make the best decision.
Top Benefits
- Paid Time Off
- Paid Holidays
- Vision Insurance
- Dental Insurance
- Disability Insurance
- Performance Bonuses
- Professional Development
- Licensing Support
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