Sales Operations Automation Specialist
About this role
We're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.
This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.
What You'll Do- Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)
- Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updates
- Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support team
- Configure and troubleshoot webhooks and API-based integrations between HubSpot and third-party apps
- Maintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structure
- Monitor automation performance, catch failures early, and fix broken workflows
- Document workflows and processes so they're easy to hand off, audit, and improve
- Partner with Sales, Marketing, and Support teams to understand process pain points and translate them into automation
- Explore and pilot AI-powered automation (e.g. HubSpot Breeze AI, AI agents, LLM-based workflow steps) for tasks like summarizing tickets, drafting responses, or enriching lead/contact data automatically
- Fully understands existing HubSpot workflows and ticket pipeline setup
- Independently ships at least one new automation end-to-end
- Reduces at least one manual, repetitive task for sales/support
- Becomes the go-to "can we automate this?" person
Must-haves:
- 1–2+ years of experience working inside HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or SALESFORCE
- Solid understanding of HubSpot Workflows, Forms, and Ticket/Deal Pipelines
- Comfortable with JSON, webhooks, and basic API concepts
- Experience with at least one automation tool: Zapier, Make (Integromat), n8n, or similar
- Detail-oriented — comfortable mapping fields precisely and testing before going live
- Strong written communication for documenting processes, MS EXCEL formulas
Nice-to-haves:
- Experience integrating HubSpot with messaging platforms (DingTalk, Slack, WeCom, Teams)
- HubSpot certification(s)
- Basic scripting ability (JavaScript/Python)
- Prior Sales Ops / RevOps / Marketing Ops experience
- Familiarity with Operations Hub custom code actions or webhook signing (HMAC)
- Exposure to AI automation tools — Breeze AI, Zapier AI/Agents, Make AI modules, n8n AI nodes, or LLM API usage for smart workflow steps
- Own a high-leverage function
- Exposure across the full revenue engine
- Room to grow into RevOps or Automation Engineer as the stack scales
Company at a glance
Ant International’s Antom is a leading provider of payment processing services to merchants worldwide. Antom provides one-stop, vertical-specific digital payment solutions to meet the payment needs for merchants of all sizes. Antom currently supports merchants in over 40 countries, including, amongst others, the Chinese mainland, Hong Kong SAR, Japan, Thailand, Malaysia, Indonesia, Philippines, Vietnam, Singapore, United States, United Kingdom and the EU countries, and offers over 250 payment methods globally.
Antom also provides digital marketing solutions, A+ rewards, which is a flexible marketing mini program/SDK built into e-wallets and payment apps that connects and boosts interactions between brands and customers, helping global merchants to distribute a wide range of discounts to users of different digital payment platforms, helping them to acquire and retain consumers.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?