San Francisco · On-site · $210k–$240k/yr
Pylon
Work at Pylon?
About Pylon
Pylon is the only customer support platform built for B2B, positioning itself as the modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud. It serves B2B companies and helps track customer support issues across channels such as Slack Connect, Microsoft Teams, email, and in-app chat. Hundreds of fast-growing YC companies, including Vellum, Hightouch, and Deel, rely on Pylon for post-sales support. Founded in 2022 and headquartered in San Francisco, Pylon has about 50 employees and participated in Y Combinator's Winter 2023 batch. Pylon has raised $17 million in August 2024 and $31 million in a Series B in August 2025, reflecting its focus on post-sales B2B customer support.
Open positions · 15
United Kingdom · On-site
San Francisco · On-site
San Francisco · On-site · $230k–$260k/yr
San Francisco · On-site · $150k–$180k/yr
San Francisco · On-site · $180k–$250k/yr
San Francisco · On-site
San Francisco · On-site · $180k–$250k/yr
San Francisco · On-site
San Francisco · On-site · $150k–$180k/yr
San Francisco · On-site · $180k–$250k/yr
San Francisco · On-site · $180k–$250k/yr
San Francisco · On-site · $180k–$240k/yr
United Kingdom · On-site · $75k–$90k/yr
San Francisco · Hybrid
Company at a glance
Location
San Francisco
Websiteusepylon.com
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Life at Pylon
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