Addison, Texas, United States · On-site
Description Description ARE YOU ENERGETIC, COMPASSIONATE, AND ABLE TO TAKE ON MULTIPLE RESPONSIBILITIES AT ONCE? Then you are AWESOME and just the kind of person we are looking for to join our team as a Customer Support …
Skills: Customer Support, Phone Communication, Written Communication, Multitasking, Call Center Operations
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Handle inbound and outbound communications via phone, email, and text to book reservations and resolve customer concerns. Educate customers on products and processes while performing administrative duties assigned by the Business Manager.
Candidates must have previous customer support experience and strong communication skills. Proficiency with Microsoft Office, Google products, and the ability to handle a multi-line phone system is required.
Description
ARE YOU ENERGETIC, COMPASSIONATE, AND ABLE TO TAKE ON MULTIPLE RESPONSIBILITIES AT ONCE? Then you are AWESOME and just the kind of person we are looking for to join our team as a Customer Support Representative at Zerorez!
If you think you have what it takes to be a CSR with Zerorez®, we would love to have you post your resume! Zerorez is a great start to an awesome career. We can't be Successful without "U".
Zerorez® is the revolutionary carpet cleaning services franchise that is changing the way homeowners and property managers think about clean carpets. Unlike traditional carpet cleaning companies that use a method of hot water extraction using soaps and detergents and harsh chemicals that get left behind in the carpet fibers, Zerorez® uses our patented Powered Water® which is a water based, non-toxic cleaning agent that leaves no soil-attracting residue behind. Our Powered Water® is able to remove embedded dirt, reduce dry time, and makes spots much less likely to reappear.
We understand the true nature of a raving fan and strive to make each appointment an experience that is unsurpassed in the service industry. Is customer service dead? You may call us old fashioned, but we believe customers deserve to be treated like family. From the rock stars that answer the phone to the team at your doorstep, we all share the same passion to make our customers happy. Our guarantee is much more than a service warranty; it is our commitment to WOW customers.
Zerorez® is an Equal Employment Opportunity employer. Individuals seeking employment at Zerorez® are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Requirements
Zerorez is the Right Way to Clean®
Founded in 2001, Zerorez is a carpet (tile, rugs, air ducts and upholstery) cleaning franchisor with headquarters in American Fork, Utah, and franchisees and operations throughout North America and the United Kingdom. Zerorez is the right way to clean your carpets. No Residue®: We clean with Zr™ Water which is safe for people, pets, & the planet. No soaps, no harsh chemicals, no sticky residue. Deep clean: Our system uses high-heat water and powerful suction to lift particles from deep in the fibers. Quick dry: Our Zr™ Wand rinses and removes water efficiently so your carpets dry in hours, not days. Trusted pros: Friendly, background-checked techs who treat you and your home with care. Proven results: 400,000+ happy customers every year.
Offices: 772 E Utah Valley Dr, Suite 120, American Fork, Utah 84003, US
Zerorez is the Right Way to Clean®
Founded in 2001, Zerorez is a carpet (tile, rugs, air ducts and upholstery) cleaning franchisor with headquarters in American Fork, Utah, and franchisees and operations throughout North America and the United Kingdom. Zerorez is the right way to clean your carpets. No Residue®: We clean with Zr™ Water which is safe for people, pets, & the planet. No soaps, no harsh chemicals, no sticky residue. Deep clean: Our system uses high-heat water and powerful suction to lift particles from deep in the fibers. Quick dry: Our Zr™ Wand rinses and removes water efficiently so your carpets dry in hours, not days. Trusted pros: Friendly, background-checked techs who treat you and your home with care. Proven results: 400,000+ happy customers every year.
Offices: 772 E Utah Valley Dr, Suite 120, American Fork, Utah 84003, US
