Boise, Idaho, United States · On-site
$80k–$89k/yr
Description Position Summary An application systems analyst at Your Health Idaho functions as the primary business administrator for commercial off-the-shelf (COTS) applications in support of Your Health Idaho’s operatio…
Skills: System Analysis, Requirements Elicitation, Business Process Improvement, CRM Platforms, Customer Experience Management
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Acts as the primary administrator for COTS applications, bridging the gap between business stakeholders and technical teams to optimize operational goals. Responsibilities include gathering requirements, configuring products, managing security protocols, and providing production support and user training.
Requires a Bachelor's degree in Business Administration, Information Systems, or equivalent experience with at least 3 years of system support and analysis experience. Candidates must be proficient in CRM platforms and Microsoft Office, possessing strong analytical and communication skills.
Description
An application systems analyst at Your Health Idaho functions as the primary business administrator for commercial off-the-shelf (COTS) applications in support of Your Health Idaho’s operations and ensuring these products are optimized to support the organization’s goals and outcomes. The systems analyst will function as a bridge between stakeholders and technical teams. Responsibilities include gathering requirements, creating technical specifications, administering product configurations, developing workflows, enforcing role-based access control protocols, and testing new systems and processes to ensure they operate efficiently and effectively. They also provide user training, maintain systems, and collaborate with internal teams to ensure the programs are properly integrated with other business applications, while also ensuring ongoing maintenance and security requirements are met and managed.
Responsibilities (Position may include additional functions not listed)
Requirements
Qualifications (Required knowledge, skills, abilities, education, experience, etc.)
*The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.
This job description includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.
This document does not create an employment contract, implied or otherwise. The organization maintains “at will” employment. This job description is subject to review and may be revised or updated at management’s discretion.
Shop. Compare. Choose.
Your Health Idaho is an online marketplace where Idaho families and small businesses can shop, compare, and choose the health insurance coverage that is right for them. Choosing a health plan can be complicated, but at Your Health Idaho we have the tools and resources you need to find a plan that fits your needs. Your Health Idaho is the only place where Idahoans can receive a tax credit to help offset the cost of getting covered. Honors & Awards: 2018 Idaho Advertising Federation Silver Rockies Award 2020 Best Places to Work 2021 Boise Metro Chamber Small Business of the Year 2023 CIO Award for Innovation & Business Value 2023 Idaho Business Review Top Companies in the Treasure Valley 2024 Idaho Business Review Top Companies in the Treasure Valley 2024 Idaho Business Review Empowering Women 2024 Stevie Award in Innovation in Customer Service
Offices: PO Box 943, Boise, ID 83702, US
View all jobs at Your Health IdahoShop. Compare. Choose.
Your Health Idaho is an online marketplace where Idaho families and small businesses can shop, compare, and choose the health insurance coverage that is right for them. Choosing a health plan can be complicated, but at Your Health Idaho we have the tools and resources you need to find a plan that fits your needs. Your Health Idaho is the only place where Idahoans can receive a tax credit to help offset the cost of getting covered. Honors & Awards: 2018 Idaho Advertising Federation Silver Rockies Award 2020 Best Places to Work 2021 Boise Metro Chamber Small Business of the Year 2023 CIO Award for Innovation & Business Value 2023 Idaho Business Review Top Companies in the Treasure Valley 2024 Idaho Business Review Top Companies in the Treasure Valley 2024 Idaho Business Review Empowering Women 2024 Stevie Award in Innovation in Customer Service
Offices: PO Box 943, Boise, ID 83702, US
View all jobs at Your Health Idaho