Yamaha is seeking to fill a District Service Manager role. This position provides technical support in assigned geographical areas of Washington, Alaska, Oregon, Idaho, Montana, and Wyoming, for Retail Customers, Yamaha …
Yamaha is seeking to fill a Procurement Buyer for our facility in Kennesaw, GA. The Procurement Buyer II develops and executes procurement plans for components, parts and accessories to support Yamaha sales plans while m…
Yamaha Motor Finance – US has an exciting opportunity for a Strategy Analyst to support analytics within the organization in our Townpark Kennesaw, GA location. This role will be responsible for conducting research, anal…
Skills: Analytical skills, Problem-solving, Communication, Presentation skills, Data analysis
Yamaha is seeking to fill a Governance and Risk Compliance Analyst role for our facility in Marietta, GA. This role will collaborate closely with privacy teams, business owners, website teams, and development teams to en…
Skills: Governance Risk and Compliance, Privacy Control Management, Cookie Consent Solutions, Risk Assessment, Cybersecurity Strategy
Yamaha is seeking fill a Market Research Manager role for our Marietta, GA location. This role performs professional-level market research and data analysis to develop insights, recommendations, and reporting that suppor…
Yamaha is seeking an International Trade & Compliance Manager for our facility in Kennesaw, GA. The International Trade & Compliance Manager is responsible for International Trade (Import/Export/Compliance) to ensure Yam…
Yamaha has an excellent opportunity for an Occupational Health & Safety Manager to join our team in Kennesaw, GA. You will be responsible for leading the development, implementation, and sustainment of workplace safety p…
Skills: Safety Program Development, OSHA Compliance, Risk Assessment, Safety Auditing, Root Cause Analysis
Yamaha Outboards has an excellent opportunity for a Marketing Specialist to join our Marine team in Kennesaw, GA. Yamaha Outboards is seeking a highly analytical, data driven, and creatively minded marketer who thrives i…
Skills: Email Marketing, SMS Marketing, CRM, Data Analysis, Digital Strategy
Yamaha is seeking a Loan Pool Specialist II to support the day-to-day operations of our employee loan pool program. This individual contributor role plays a key part in delivering smooth, complaint, and customer-friendly…
Join Yamaha's Golf Car team as a Field Service Technician in a field-based role supporting the Pensacola, FL territory. In this role, you'll maintain golf cars and build strong relationships with golf course partners. Th…
About Us: Skeeter Products, Inc. is a leading boat manufacturing company, known for producing state-of-the-art, high-performance Bass Fishing Boats that set the standard in the boating industry. Our reputation for qualit…
About Us: Skeeter Products, Inc. is a leading boat manufacturing company, known for producing state-of-the-art, high-performance Bass Fishing Boats that set the standard in the boating industry. Our reputation for qualit…
Yamaha is seeking a Technical Advisor for our facility located in Kennesaw, GA. This position provides timely and effective assistance to dealers and retail customers and specifically provides technical support and assis…
Yamaha Motor Finance US has an exciting opportunity for a strong Risk & Analytics Manager to lead strategic analysis within the Analytics Center of Excellence. Responsibilities include, but are not limited to, building a…
Remote in Alaska, United States, Idaho, United States, Montana, United States, Oregon, United States
Responsibilities
Provide technical support and counsel to retail customers and Marine dealers across several Northwest states. Manage dealer operations, conduct training clinics, and coordinate product presentations at boat shows and events.
Requirements
Requires an Associate degree in Marine Technology or equivalent certifications with 3-5 years of outboard engine repair experience. Must have 2-3 years of experience in boat fuel and electrical systems and be proficient in MS Office.
Full job description
Yamaha is seeking to fill a District Service Manager role. This position provides technical support in assigned geographical areas of Washington, Alaska, Oregon, Idaho, Montana, and Wyoming, for Retail Customers, Yamaha Outboard/Waverunner/Sport Boat Dealers, and OEM Boat Builders and may provide support outside of assigned geographic areas. This position should be able to address all levels of complex technical issues.
What you’ll be doing:
Provide counsel to retail customers through assigned customer relation visits and Yamaha Marine dealers through assigned technical visits, also perform Call Center Duty as needed for all Marine products.
Support dealer operations through consistent communication via phone, email, text, and scheduled visits.
Train new Marine dealers in business operations and processes of Yamaha, including system books and libraries.
Plan and execute mini clinics and dealer development visits. Review reports to determine recommendations and suggestions for dealer improvement.
Communicate on items related to service issues by completing timely Yamaha Customer Relationship Management System (YCRMS) Reports, Monthly Reports and Market Information Reports.
Work with District Marketing Managers to improve the dealer network by coordinating assigned Boat Shows and responding to unassigned inquiries.
Develop and deliver product information presentations and lead seminars.
This is a remote position that requires approximately 75% travel. May be away from home for up to two weeks at a time.
Provide technical support for the corporate display at boat shows, OEM events, fishing tournaments, and other events, as required.
Manage a business travel budget, keeping current and accurate all required expense documentation and maintain company issued vehicles, equipment, and Yamaha supplies.
Works with minimum supervision.
Make independent decisions to support retail customers, Yamaha dealers, OEM Boat Dealer and improve the client relationship
Must be able to consistently lift, carry, push, and pull up to 50 lbs.
Ability to perform physically demanding tasks.
Excellent record in providing superior customer service on technical issues at a dealership, another division within Yamaha Motor Corp., or a boat builder.
Must have a proven record of good administrative skills and be able to utilize business software.
Good writing skills required.
What you need to be successful:
Associates degree (preferably in Marine Technology), or equivalent Marine industry Service certifications.
Minimum 3-5 years Marine industry Service experience, troubleshooting and repairing outboard engines.
Minimum 2-3 years experience in rigging and maintenance of boat fuel and electrical systems (may run concurrently with Service experience).
Must be proficient in MS Office (i.e., Word, Excel, Outlook).
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, assuch we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experiencedoesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What’s in it for you:
401(k) and Profit Sharing
Fertility Benefits
37.5 hourwork-week
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short-Term Disability Coverage (for hourly roles)
Long-Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha product
Reports to: Field Service Manager I
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The pursuit...
A checkered flag. A scenic panorama unfolding around the bend. A trophy catch. A pulse-quickening stretch of road or trail. Heads turning as you pass by. Even coming home at the end of a hard day's work.
Whatever your pursuit, Yamaha is there, too, pursuing our goals. We want to satisfy our customers and exceed their expectations with products and services of superior quality, unmatched performance, and extraordinary value.
With an ever-expanding line that includes motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, boats, outdoor power equipment, race kart engines, accessories, apparel, and much more, we at Yamaha Motor Corporation, U.S.A., strive to contribute to the quality of life. Your life.
Life can have many exciting, memorable experiences. Creating opportunities for them is what Yamaha is all about.
Offices: 6555 Katella Ave., Cypress, CA 90630, US · 1270 Chastain Rd, Kennesaw, GA 30144, US · 10801 88th Ave, Pleasant Prairie, Wisconsin 53158, US · 3065 Chastain Meadows Pkwy NW, #100, Kennesaw, Georgia 30144, US · Kennesaw, Georgia, US
The pursuit...
A checkered flag. A scenic panorama unfolding around the bend. A trophy catch. A pulse-quickening stretch of road or trail. Heads turning as you pass by. Even coming home at the end of a hard day's work.
Whatever your pursuit, Yamaha is there, too, pursuing our goals. We want to satisfy our customers and exceed their expectations with products and services of superior quality, unmatched performance, and extraordinary value.
With an ever-expanding line that includes motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, boats, outdoor power equipment, race kart engines, accessories, apparel, and much more, we at Yamaha Motor Corporation, U.S.A., strive to contribute to the quality of life. Your life.
Life can have many exciting, memorable experiences. Creating opportunities for them is what Yamaha is all about.
Offices: 6555 Katella Ave., Cypress, CA 90630, US · 1270 Chastain Rd, Kennesaw, GA 30144, US · 10801 88th Ave, Pleasant Prairie, Wisconsin 53158, US · 3065 Chastain Meadows Pkwy NW, #100, Kennesaw, Georgia 30144, US · Kennesaw, Georgia, US