Job Summary: Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Will…
Skills: Order Management, Supply Chain Coordination, Data Analysis, Cross-functional Communication, Microsoft Excel
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Full-time
bachelor degree
Posted 53d ago
~40 hrs/week
Responsibilities
Coordinate purchase order submissions and track shipments to ensure timely product availability for seasonal launches. Liaise with merchandising, sourcing, and logistics teams while maintaining accurate order data in systems.
Requirements
Requires a diploma or bachelor's degree in Supply Chain, Business, or a related field. Candidates should have 1-3 years of experience in retail, supply chain, or order management.
Full job description
Job Summary: Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands through three major channels – retail stores, catalogs, and the internet. One of the key growth strategies for Williams-Sonoma Inc. is global expansion. This expansion will be done through company-owned & operated stores/DTC channels, and through strategic franchise partnerships.
This role supports our retail operations by ensuring timely and accurate order coordination for product assortments across stores and channels. You will play a key role in ensuring products are available to meet customer demand and seasonal launches.
Key Responsibilities
1. Order Management
Coordinate purchase order submissions with global partners to support seasonal product launches within required timelines
Ensure accuracy of order details, including quantities, costs, and delivery timelines aligned with retail calendars
Track order status and follow up on global placement, acceptance, and shipment to ensure on-time product availability in stores and channels
2. Operational Support
Maintain and update order data in systems to ensure accuracy and visibility
Evaluate shipment progress and escalate delays or risks that may impact store availability
3. Cross-Functional Communication
Liaise with Merchandising, Sourcing, and Logistics teams to support product flow into stores and retail channels
Communicate updates to internal stakeholders and global partners
Participate in cross-functional calls and discussions
4. Reporting & Analysis
Prepare weekly and monthly reports for internal and external stakeholders
Support analysis of shipment timing and order performance to optimize product availability and sales readiness
5. Continuous Improvement
Support process improvement initiatives
Contribute to team best practices and operational efficiency
Success Measures
Timeliness and accuracy of order coordination
Data accuracy and system updates
Responsiveness to operational issues
Quality and timeliness of reporting
On-time product availability to support store operations and sales performance
Qualifications & Experience
Diploma or Bachelor’s degree in Supply Chain, Business, or related field
1–3 years of relevant experience in retail, supply chain, order management, or customer service
Skills & Competencies
Strong attention to detail and organizational skills
Basic analytical and problem-solving skills
Effective communication skills
Ability to work in a fast-paced, team-oriented retail environment
Proficiency in Excel and power platform
#LI-KW1
About Us
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.
Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.
The Global team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our WSI LinkedIn Page!
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark & Graham, GreenRow, and Dormify. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Offices: 3250 Van Ness Avenue, San Francisco, CA 94109, US
retailecommercekitchenculinarycookinghome furnishingsfurnitureand home decorCookingInterior Design
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark & Graham, GreenRow, and Dormify. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Offices: 3250 Van Ness Avenue, San Francisco, CA 94109, US
retailecommercekitchenculinarycookinghome furnishingsfurnitureand home decorCookingInterior Design