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Full-time
bachelor degree
Hybrid Working Model, 4pm Friday Finish, Flexible Working, 24 Days Holiday, Birthday Off, Bank Holidays
Posted 42d ago
~40 hrs/week
Responsibilities
The role involves managing the accuracy of the Customer Plan and leading travel retail-specific marketing campaigns. It requires coordinating with cross-functional teams and landlords to ensure timely delivery of campaign elements.
Requirements
Candidates should have strong organizational and communication skills, with a preference for experience in a retail head office. A degree or equivalent marketing qualification is desired along with a pro-active attitude.
Full job description
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth.
An excellent opportunity has arisen for a Marketing Executive to join our Travel business. This is a pivotal role in ensuring we deliver industry outstanding, travel retail-specific Marketing Campaigns across our different store formats, driven by our robust Customer Plan. This is a highly visible, fast-paced, and cross-functional role, which would suit a pro-active, detailed, and organised individual, looking to progress their career in an exciting and varied Marketing position.
What you will be doing:
Taking ownership of the accuracy, detail, and completeness of our Customer Plan.
Working with key stakeholders such as the Commercial and Trade Planning teams to ensure our Customer Plan is always current and correct, and presented in a format which can be shared across the business.
Leading specific Marketing Campaigns, as defined by, and with support and guidance from the Head of Brand.
Supporting the Head of Brand & Trade Planning team in the delivery of flagship annual campaigns, such as Christmas, Summer, and Easter.
Playing a key role in the creation and delivery of important Campaign status documents and meetings and follow up on actions.
Playing a key role in the creation and delivery of important Landlord Campaign engagement documents and meetings and follow up on actions.
Liaising with key stakeholders and colleagues to ensure timely and accurate delivery of campaign elements; such as other Marketing functions, Social Media, Trade Planning, Commercial, our Landlords, media agencies.
Leading the in the delivery of adhoc requests for our stores and our landlords, with support from Head of Brand & Trade Planning team.
What we are looking for:
Desirable - Experience of working in a Retail Head Office, or similar
Excellent communication and project management skills, with the desire and ability to manage multiple campaign elements concurrently
Strong organisational skills, with the ability to re-pivot focus as priorities flex and change
High level of attention to detail and passionate about accuracy
A pro-active, can-do attitude
Experience of working in a fast-paced environment
Degree educated or equivalent
Marketing qualification desirable
Ability to build relationships and communicate effectively with a wide range of stakeholders; internal and external
An interest in copywriting, editing and proofreading
How we reward our teams:
Hybrid Working Model from home and in the office
4pm Friday Finish
Flexible Working
24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Family Friendly Leave
Company Pension scheme
Sharesave Scheme
Annual Bonus based on company and personal performance
Competitive Salary
Cycle to work scheme
Staff Discount Card for railway stores (subject to policy)
About us:
Celebrating over 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 5,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
Our business operates from two key locations. Our UK Travel and International office is based in a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.
Across both locations, we're an ambitious team that thrives on pace, collaboration, and innovation. We foster an entrepreneurial culture where people are encouraged to take initiative, embrace new challenges, and help shape the future of our business.
At WHSmith we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life.
Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals.
Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets.
At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.
WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life.
Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals.
Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets.
At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.