Trafford, England, United Kingdom · On-site
As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, o…
Skills: Team Leadership, Customer Service, KPI Management, Employee Training, Staff Motivation
Birmingham, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Birmingham, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Speke, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Basildon, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Speke, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Stafford, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Stafford, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Cambridge, England, United Kingdom · On-site
Drivers Licence preferable. As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop…
Skills: Team Leadership, Customer Service, KPI Management, Employee Training, Staff Motivation
Stafford, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Stafford, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Isleworth, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Colchester, England, United Kingdom · On-site
As a Barista at Costa Coffee, you’ll provide exceptional customer service and as part of a team to deliver our fantastic store standards. Costa Coffee offers over 40 beverage options that are hot, cold, and iced as…
Skills: Customer Service, Coffee Crafting, Communication Skills, Listening Skills, Organization Skills
Rhoose, Wales, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Manchester, England, United Kingdom · On-site
As a M&S Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud …
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Rhoose, Wales, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
London, England, United Kingdom · Hybrid
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. We're looking for a Commercial Insights Lead to support the deliver…
Skills: Data Analysis, Retail Media Reporting, Excel, Power BI, EPOS
London, England, United Kingdom · Hybrid
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. We're looking for a Commercial Insights Lead to support the deliver…
Skills: Data Analysis, Retail Media Reporting, Power BI, Advanced Excel, EPOS
London, England, United Kingdom · Hybrid
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. We're looking for a Commercial Insights Lead to support the deliver…
Skills: EPOS, Power BI, Excel, Campaign Data Analysis, Data Interpretation
London, England, United Kingdom · Hybrid
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. An excellent opportunity has arisen for a Marketing Executive to jo…
Skills: Project Management, Communication, Organization, Attention To Detail, Stakeholder Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead and inspire a team to deliver exceptional customer service and meet business objectives in line with the trading plan. Create a supportive culture of learning and recognition while ensuring the store operates safely and legally.
Requires recent retail leadership experience in a fast-paced environment with knowledge of KPIs like ATV. Candidates must be flexible to support other stores and possess strong communication and people development skills.
As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.
What being a Team Leader is all about?
What our Store Leadership Team would love to see:
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
The Global Travel Retailer
WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.
Offices: Aldgate Tower, 2 Leman Street, London, London E1 8FA, GB · Greenbridge Road, Swindon, Wiltshire SN3 3LD, GB
The Global Travel Retailer
WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.
Offices: Aldgate Tower, 2 Leman Street, London, London E1 8FA, GB · Greenbridge Road, Swindon, Wiltshire SN3 3LD, GB
