Danbury, Connecticut, United States · Hybrid
$25/hr–$28/hr
About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings,…
Skills: Order Management, Client Relationship Management, Project Management, Microsoft Office, Administrative Support
Brookfield, Connecticut, United States · On-site
About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings,…
Skills: Inventory Management, Cycle Counting, RF Scanning, Warehouse Management Systems, Forklift Operation
New York, New York, United States · On-site
$64k–$68k/yr
About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings,…
Skills: Consultative Sales, Business Development, Relationship Building, Prospecting, Networking
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Manage the full order lifecycle from pre-order planning through shipment to ensure seamless delivery and client satisfaction. Provide operational support including quote entry, payment collection, and coordination between internal departments and external clients.
Requires 3+ years of administrative or project management experience and proficiency in Microsoft Office. Experience in art, interior design, or luxury retail is preferred, along with the ability to travel up to 10%.
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Sales Support Specialist, Commercial partners closely with our Los Angeles–based Commercial and multi-unit sales teams to drive profitability through seamless order management and proactive resolution of client needs. This role owns the full order lifecycle from pre-order planning through shipment, while helping deliver a best-in-class, luxury service experience to our clients.
Responsibilities also include preparing for client meetings, managing samples and inventory transfers, processing payments and refunds, and supporting day-to-day sales operations. The ideal candidate is highly organized, detail-oriented, passionate about design, and thrives in a fast-paced, client-focused environment.
This is a hybrid role that requires onsite presence a minimum of 3 days per week at the Global Corporate Office in Danbury, CT.
Monday and Fridays are remote days with hours 10-6:30pm.
Tuesday, Wednesday, Thursday are onsite days working 9-5:30pm.
\nResponsibilitiesBe Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
To Inspire Great People and Great Design.
Waterworks products can be found in almost any magazine dedicated to sophisticated homes in America. We specialize in all products for the bath & kitchen including hard surfaces, fittings, fixtures, hardware, lighting, and home furnishings. When you engage in the Waterworks experience, you gain access to a rich heritage of expertise, service and innovation unlike any other. In 1925, Samuel Grogins started a plumbing supply business in Danbury, Connecticut devoted to the best mechanical offerings available. In 1978, Sam’s daughter, Barbara, and her husband Robert Sallick set out to create a revolution in bathing, bringing incredible visual appeal and impeccable performance to what had often been an overlooked and underserved area of the home. When their son Peter joined the company in 1993, Waterworks made the leap to become a full-service industry leader uniquely focused on the needs of our clients. We firmly believe that our associates drive the success of the company. We strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy an entrepreneurial and collaborative environment to create a satisfying outcome for our clients.
Offices: 60 Backus Avenue, Danbury, CT 06810, US · 579-581 King's Road, London, SW6 2EH, GB
To Inspire Great People and Great Design.
Waterworks products can be found in almost any magazine dedicated to sophisticated homes in America. We specialize in all products for the bath & kitchen including hard surfaces, fittings, fixtures, hardware, lighting, and home furnishings. When you engage in the Waterworks experience, you gain access to a rich heritage of expertise, service and innovation unlike any other. In 1925, Samuel Grogins started a plumbing supply business in Danbury, Connecticut devoted to the best mechanical offerings available. In 1978, Sam’s daughter, Barbara, and her husband Robert Sallick set out to create a revolution in bathing, bringing incredible visual appeal and impeccable performance to what had often been an overlooked and underserved area of the home. When their son Peter joined the company in 1993, Waterworks made the leap to become a full-service industry leader uniquely focused on the needs of our clients. We firmly believe that our associates drive the success of the company. We strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy an entrepreneurial and collaborative environment to create a satisfying outcome for our clients.
Offices: 60 Backus Avenue, Danbury, CT 06810, US · 579-581 King's Road, London, SW6 2EH, GB
