Roseville, Minnesota, United States · On-site
$22/hr–$27/hr
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incred…
Skills: Optical Dispensing, Customer Service, Team Leadership, Eyewear Fitting, Prescription Interpretation
Lancaster, Pennsylvania, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Bethesda, Maryland, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Pittsburgh, Pennsylvania, United States · On-site
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Retail Management, Customer Service, Interpersonal Communication, Problem Solving, Team Leadership
Pittsburgh, Pennsylvania, United States · On-site
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incred…
Skills: Optical Dispensing, Team Leadership, Customer Experience, Eyewear Fitting, Prescription Interpretation
Burlington, Massachusetts, United States · On-site
$29/hr–$35/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Eyewear Fitting, Optical Measurements, Customer Service, Prescription Interpretation, Frame Styling
Burlington, Massachusetts, United States · On-site
$29/hr–$35/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical Dispensing, Customer Service, Eyewear Fitting, Prescription Interpretation, Frame Styling
Burlington, Massachusetts, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Austin, Texas, United States · On-site
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Retail Management, Customer Service, Interpersonal Communication, Problem Solving, Team Leadership
Corpus Christi, Texas, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Austin, Texas, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
New York, New York, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Boston, Massachusetts, United States · On-site
$73k–$87k/yr
Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspe…
Skills: Retail Management, Leadership, Team Building, Operational Excellence, Financial Targeting
Dallas, Texas, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical Dispensing, Customer Service, Frame Fitting, Lens Measurement, Prescription Interpretation
Ardmore, Pennsylvania, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Culver City, California, United States · On-site
$23/hr–$26/hr
New Store Opening Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertis…
Skills: Optical Dispensing, Customer Experience, Team Leadership, Eyewear Fitting, Prescription Interpretation
Roseville, Minnesota, United States · On-site
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, com…
Skills: Clinical Data Collection, Patient Care, Contact Lens Training, Medical Record Keeping, Patient Flow Management
Minnetonka, Minnesota, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Brandon, Florida, United States · On-site
New Store Opening Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see simi…
Skills: Retail Management, Sales Operations, Inventory Management, Team Leadership, Customer Service
Brandon, Florida, United States · On-site
New Store Opening Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder…
Skills: Retail Management, Customer Service, Interpersonal Communication, Store Operations, Sales Leadership
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Oversee daily optical operations and provide expert eyewear fitting and prescription guidance to customers. Lead and mentor the optical team while managing store opening, closing, and general business operations.
Requires a licensed or ABO-certified dispensing optician with at least 2 years of experience, including supervisory duties. Must possess strong communication skills and the ability to thrive in a fast-paced retail environment.
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime WarbyParker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on!
What you'll do
Optical duties
● Work directly with customers to help meet all of their eyewear needs
● Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
● Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
● Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
● Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
● Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
● Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
● Help maintain general store systems, inventory databases, and business operations
● Foster and support a productive, positive employee culture in your store
Who you are
● A licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states, with 2+ years of experience, including supervisor responsibilities
● Passionate about the eyewear and retail industries
● A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
● Dedicated to going above-and-beyond to make customers (and your teammates!) happy
● An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
● Extremely detail-oriented, cool under pressure, and capable of juggling a wide range of responsibilities
● Open-minded-you're constantly learning and challenging what you know
● Someone who takes your work very seriously, but not yourself
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Some benefits of working at Warby Parker for part-time employees:
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
