Loveland, Colorado, United States · On-site
$25/hr–$32/hr
Description About voestalpine Signaling USA voestalpine Signaling USA is part of the globally leading voestalpine Group, a technology and capital goods company renowned for its expertise in steel and metal processing. As…
Skills: Linux Administration, Windows Administration, Computer Networking, VPN Connectivity, Data Analysis
Loveland, Colorado, United States • On-site
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The technician provides remote monitoring and technical support for railroad signaling and digital monitoring technologies. Responsibilities include IT administration, data analysis, and performing field installation and commissioning of safety-critical systems.
Requires an associate degree in IT, Electronics, or a related field with the ability to read electrical schematics and blueprints. Candidates should have proficiency in Linux, Windows, and networking, with a preference for experience in railroad infrastructure.
Description
About voestalpine Signaling USA
voestalpine Signaling USA is part of the globally leading voestalpine Group, a technology and capital goods company renowned for its expertise in steel and metal processing. As a innovator in signaling and diagnostic systems for railway rolling stock monitoring, voestalpine Signaling delivers intelligent, tailor-made solutions worldwide.
Our Loveland, Colorado facility serves the North American region, providing comprehensive support across the full lifecycle—from sales and system integration to ongoing service and technical support.
Position Overview
The Remote Monitoring & IT Systems Technician is responsible for supporting voestalpine Signaling's digital monitoring and railroad signaling technologies through a combination of remote system monitoring, technical support, IT administration, data analysis, and field service activities. This role serves as the primary point of contact for customer technical support and plays a key role in ensuring the reliability, performance, and availability of safety-critical monitoring systems deployed across North America.
The successful candidate will monitor system health, perform first-level diagnostics and troubleshooting, manage customer-facing backend infrastructure, and support the installation, commissioning, and maintenance of digital monitoring solutions. Working closely with customers, Field Services, Engineering, Operations, and IT teams, the technician will help identify and resolve system issues, analyze performance data, maintain accurate documentation, and contribute to continuous improvement initiatives.
This position is ideal for a technically curious and customer-focused professional who enjoys combining IT, networking, data analysis, industrial technology, and hands-on troubleshooting in a dynamic environment. The role offers opportunities to develop expertise in railroad infrastructure, remote condition monitoring, industrial IoT technologies, networking, Linux systems, and advanced diagnostic solutions.
Responsibilities / Essential Job Functions
Travel Requirement: Up to 25% of domestic and occasional international travel for customer support, commissioning, troubleshooting, and training activities.
Requirements
Required skills
Working knowledge of:
Preferred skills
voestalpine Signaling, a subsidiary of voestalpine Railway Systems, the global leader for railway infrastructure system solutions, specializes in turnout operating systems and rail asset monitoring technologies for standard railways, heavy haul, high speed and suburban traffic. The group which consists of technology-leading companies, offers a comprehensive product portfolio including innovative point machines, locking and monitoring equipment, system solutions for signaling as well as diagnostic and monitoring technologies. voestalpine Signaling aims to enable its customers to achieve the highest possible levels of safety and efficiency when using their railway assets to transport people and freight. The company strives for this by providing innovative and sustainable overall concepts that fit the needs of the client, that is why voestalpine Signaling is considered a highly reliable partner for railway companies worldwide. The group operates on a global scale from its offices in Austria, Germany, Poland, the UK and the US, and its branch offices in Australia and the Netherlands. Regional support centers and sales offices within the voestalpine group complement the worldwide network.
Offices: Alpinestrasse 1, Zeltweg, 8740, AT · Oberahrer Str. 9, Ötzingen-Sainerholz, 56244, DE · Bahnweg 1, Gewerbegebiet Halsschlag, Siershahn, 56427, DE · Unit 1, Fulcrum 4, Solent Way, Whiteley, Hampshire PO 15 7 FT, GB · ul. Jana z Kolna 26c, Sopot, 81-859, PL
voestalpine Signaling, a subsidiary of voestalpine Railway Systems, the global leader for railway infrastructure system solutions, specializes in turnout operating systems and rail asset monitoring technologies for standard railways, heavy haul, high speed and suburban traffic. The group which consists of technology-leading companies, offers a comprehensive product portfolio including innovative point machines, locking and monitoring equipment, system solutions for signaling as well as diagnostic and monitoring technologies. voestalpine Signaling aims to enable its customers to achieve the highest possible levels of safety and efficiency when using their railway assets to transport people and freight. The company strives for this by providing innovative and sustainable overall concepts that fit the needs of the client, that is why voestalpine Signaling is considered a highly reliable partner for railway companies worldwide. The group operates on a global scale from its offices in Austria, Germany, Poland, the UK and the US, and its branch offices in Australia and the Netherlands. Regional support centers and sales offices within the voestalpine group complement the worldwide network.
Offices: Alpinestrasse 1, Zeltweg, 8740, AT · Oberahrer Str. 9, Ötzingen-Sainerholz, 56244, DE · Bahnweg 1, Gewerbegebiet Halsschlag, Siershahn, 56427, DE · Unit 1, Fulcrum 4, Solent Way, Whiteley, Hampshire PO 15 7 FT, GB · ul. Jana z Kolna 26c, Sopot, 81-859, PL
