Vermeer Heartland is a family-owned, full-service dealer of Vermeer industrial equipment across four states. With decades of experience in the industry, our team sets itself apart with our strong customer-focus and growt…
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Full-time
high school, professional certificate
Paid Time Off, Holiday Pay, Medical Insurance, Life Insurance, 401(k)
Posted 24d ago
~40 hrs/week
Responsibilities
Perform repairs and routine preventative maintenance on Vermeer industrial equipment using diagnostic software and professional expertise. Ensure a high-quality customer experience through effective communication and cross-functional collaboration with parts personnel.
Requirements
Requires a high school diploma or GED, a valid driver's license, and 1-3 years of experience as a service technician in a dealership environment. Technical training in hydraulics, electrical, and engine systems is preferred.
Full job description
Vermeer Heartland is a family-owned, full-service dealer of Vermeer industrial equipment across four states. With decades of experience in the industry, our team sets itself apart with our strong customer-focus and growth-mindset.
We are currently seeking a Heavy EquipmentService Technician at our newest Columbus, OH location. If you’re ready to join a team that is passionate about enhancing the customer experience, we would like to hear from you!
BENEFITS
PTO and holiday pay
Medical and life insurance plans
401(K)
POSITION RESPONSIBILITIES
Apply product knowledge, professional expertise and recommended procedures to conduct repairs.
Perform routine Preventative Maintenance while checking for other necessary repairs or causes of failure.
Maintain timely and accurate customer and equipment documentation.
Effectively utilize written instructions, diagnostic software and necessary equipment for diagnostics, repair and/or installation of equipment and components.
Enhance the overall customer experience by effectively communicating with the customer and ensuring their equipment is well-cared for during the repair process.
Collaborate cross-functionally with parts personnel and other departments to ensure the customer is taken care of.
Actively participate in routine training courses as assigned, while continuously seeking out opportunities to learn and develop.
Maintain cleanliness of work area and safely utilize Heartland property and equipment.
POSITION SKILLS/ ABILITIES
High-level of computer proficiency with ability to utilize various software for diagnosis, repair and work order documentation/processing.
Ability to multi-task and work efficiently in a fast-paced, high-demand role on a consistent basis.
Excellent customer service skills with ability to turn negative situations into positive experiences and opportunities.
Excellent people management and communication skills for both internal co-workers and external customers and suppliers.
Available on short notice to work overtime as customer demand or Vermeer Heartland operations dictate.
POSITION REQUIREMENTS
High school diploma or GED equivalent required.
Valid driver’s license and able to meet Heartland insurance providers qualifications.
Ability to sit, stand, twist, lift and lower repeatedly and for extended periods in both internal and external environments.
1-3 years of experience as a Service Technician, Field Technician, or equivalent in a dealership environment.
1-3 years of experience with Vermeer industrial equipment or equivalent commercial, agricultural or material handling equipment a plus.
Formal technical school training in hydraulics, electrical, gas/diesel engines and structural systems or equivalent experience a plus.
Vermeer Heartland is a Vermeer industrial equipment dealer in Tennessee, Kentucky, Ohio and West Virginia.
Industry
Industrial Machinery Manufacturing
Company size
51-200 employees
Founded
1980
Headquarters
Washington Court House, OH
LinkedIn followers
539
Vermeer Heartland is a full-service dealer of Vermeer industrial equipment across West Virginia, Southern Ohio, Eastern Kentucky and Eastern Tennessee. What started out as a single dealership with only three employees and has grown to include five locations and over 60 dedicated team members. With decades of experience in sales, parts and service, the folks at Vermeer Heartland offer a wealth of knowledge – not only about Vermeer equipment but also about the industry as a whole. Vermeer Heartland is proud to have a salesforce who connects customers with subcontractors when a job needs to get done. With a robust parts inventory, on-site customer support and knowledgeable salesforce, this is the kind of service folks have come to expect from Vermeer Heartland.
Offices: 2574 US HWY 22 NW, Washington Court House, OH 43160, US · 1600 Heil Quaker Blvd., La Vergne, TN 37086, US · 9724 Parkside Dr, Knoxville, Tennessee 37922, US
Vermeer Heartland is a Vermeer industrial equipment dealer in Tennessee, Kentucky, Ohio and West Virginia.
Industry
Industrial Machinery Manufacturing
Company size
51-200 employees
Founded
1980
Headquarters
Washington Court House, OH
LinkedIn followers
539
Vermeer Heartland is a full-service dealer of Vermeer industrial equipment across West Virginia, Southern Ohio, Eastern Kentucky and Eastern Tennessee. What started out as a single dealership with only three employees and has grown to include five locations and over 60 dedicated team members. With decades of experience in sales, parts and service, the folks at Vermeer Heartland offer a wealth of knowledge – not only about Vermeer equipment but also about the industry as a whole. Vermeer Heartland is proud to have a salesforce who connects customers with subcontractors when a job needs to get done. With a robust parts inventory, on-site customer support and knowledgeable salesforce, this is the kind of service folks have come to expect from Vermeer Heartland.
Offices: 2574 US HWY 22 NW, Washington Court House, OH 43160, US · 1600 Heil Quaker Blvd., La Vergne, TN 37086, US · 9724 Parkside Dr, Knoxville, Tennessee 37922, US