Jobs at Valiant Integrated Services (Now Hiring) — 85 open — Page 4

Valiant is looking for a Conference Support Specialist to join our team!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage day-to-day scheduling and operation of conference room systems for staff, leadership, and exercise events.
• Provide dedicated facilitation and technical assistance for users, with priority support for senior leadership and Director-level staff.
• Operate AV equipment for secure and non-secure sessions, conferences, and briefings.
• Provide end-user training on conference room equipment.
• Work directly with Exercise Planning Teams to identify, define, and document IT and conferencing requirements in support of USAFE exercises.
• Advise Exercise Planning Teams on procurement solutions for IT and conferencing equipment/services needed to support exercise objectives.
• Maintain familiarity with DoD Exercise Models & Simulations (M&S) systems and their application within joint and coalition exercise environments.
• Advise on best practices for integrating M&S capabilities into the USAFE Exercise Program, coordinating with exercise stakeholders to align IT/conferencing support with simulation and training objectives.
• Participate in exercise planning conferences (e.g., IPCs, MPCs, FPCs) as the IT/conferencing subject matter point of contact.
• Maintain the conference room scheduling portal and booking systems.
• Maintain accurate records of conference room utilization and provide reporting on trends as requested.
• Adhere to and recommend updates to local Standard Operating Procedures (SOPs) for conference and exercise support.
• Coordinate with remote sites, coalition partners, and external organizations to enable multi-site exercise connectivity.
• Serve as the primary point of contact for conference and exercise-related IT support requests.
• Liaise between end users, exercise planners, and technical/engineering teams to relay requirements and resolve issues.
• Maintain a professional, customer-focused presence when supporting senior leadership and high-visibility events.
• Other duties as assigned.