Baton Rouge, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Technical support, Hardware installation, Software configuration, Active directory, Network troubleshooting
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Facility Operations, Event Management, Budget Management, Personnel Management, Risk Management
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Alumni relations, Constituent engagement, Relationship building, Event management, Volunteer management
Baton Rouge, Louisiana, United States · On-site
$36k–$46k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid correspondence, Document management, Data entry, Analytical skills, Time management
Baton Rouge, Louisiana, United States · On-site
$36k–$46k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid correspondence processing, Enterprise Document Management System, LaMEDS, Case notes entry, Administrative support
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Instruction, Curriculum design, Administrative skills, Data analysis, Communication
Baton Rouge, Louisiana, United States · On-site
$36k–$46k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid correspondence processing, Enterprise Document Management System, LaMEDS, Case notes entry, Administrative support
New Orleans, Louisiana, United States · On-site
$52k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Staff Supervision, Crisis Response, Student Conduct, Residential Curriculum, Community Development
Baton Rouge, Louisiana, United States · On-site
$60k–$70k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Coordination of benefits, Third party liability, Medicare billing, Medicaid billing, Claims investigation
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Accounts Receivable, Financial Reconciliation, Collection Practices, Financial Counseling, Data Entry
Baton Rouge, Louisiana, United States · On-site
$40k–$50k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid policy, Claims recovery, Third-party liability, Research, Data analysis
New Orleans, Louisiana, United States · On-site
$29k–$39k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Data entry, Customer service, Record maintenance, Analytical skills, Critical thinking
Baton Rouge, Louisiana, United States · On-site
$45k–$55k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid eligibility, Call center operations, Customer service, Data entry, Analytical skills
Baton Rouge, Louisiana, United States · On-site
$45k–$55k/yr
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Medicaid eligibility, Call center operations, Customer service, Data entry, Analytical skills
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Academic counseling, Student-athlete development, NCAA compliance, Time management, Career development
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Academic counseling, Student-athlete support, Class scheduling, Academic monitoring, NCAA compliance
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Urban Planning, Regional Planning, Urban Design, Historic Preservation, Housing Development
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Creative Writing, Poetry, Creative Non-Fiction, Teaching, Mentoring
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Sponsorship Activation, Event Management, Sports Marketing, Fan Engagement, Project Management
New Orleans, Louisiana, United States · On-site
Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is…
Skills: Instrumentation, Data acquisition, LabView, Python, Mechanical engineering
Baton Rouge, Louisiana, United States • On-site
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Provide statewide onsite installation, configuration, and maintenance for workstations, laptops, and network devices. Manage user accounts, document ticket resolutions, and provide technical training to end users.
Requires a Bachelor's degree or an Associate's degree with 3 years of experience, or 6 years of professional experience. Candidates must possess strong analytical, organizational, and time management skills along with proficiency in Microsoft Office.
Thank you for your interest in LSU New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT Helpdesk OperationsProvide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
Utilize tracking system to document ticket resolutions.
Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
Train and assist end users on technical issues as a form of preventative maintenance.
In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
Travel to various sites as needed to carry out assigned duties.
Identify, diagnose, and assist with resolution of network issues as related to end user problems.
Restore data from backup systems using designated applications as needed for end user support.
Manage all assigned issues being handled by other internal IT units or external contractors.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
Advanced degree.
Minimum one year of professional experience with OTS information systems or programs utilized by the department.
Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
Professional customer service experience.
Please upload the following documents in the Resume/Cover Letter section.
Applications that do not include the required uploaded documents may not be considered.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.
LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
The University of New Orleans Office of Research fosters faculty, staff, and student innovation across disciplines.
The University of New Orleans Office of Research fosters faculty, staff, and student innovation across disciplines, helping investigators find funding, apply for opportunities, manage awards, and learn best practices at every stage. We safeguard the integrity of the research conducted in our community, protect the intellectual property of our investigators, and promote UNO's creative, scholarly, and research achievements. The mission of the UNO Office of Research is to 1) support and grow the research, scholarly, and creative enterprises of the University community, 2) foster innovation—the process of creating new ideas and bringing them to fruition—and 3) promote sustainable economic growth and advancements in quality of life through research, scholarly, and creative output. We are responsible for: cultivating a creative and entrepreneurial spirit that values high achievement in the UNO community; positioning researchers advantageously through informed advocacy, efficient administration, and adaptive service; equipping faculty, staff, and students to identify, obtain, and utilize grants; investing in promising research, scholarship, and innovation; increasing public awareness of the University and the value of its body of work; fostering local, regional, national, and global relationships with current, former, and potential sponsors; furthering collaborative, interdisciplinary research across departments and schools; developing systems and implementing policies that encourage and ensure integrity; managing and administering grants, contracts, and sponsored programs; and communicating transparently about our services, policies, and procedures.
Offices: 2000 Lakeshore Dr, Administration Annex 1005, New Orleans, Louisiana 70184, US
View all jobs at UNO Office of ResearchThe University of New Orleans Office of Research fosters faculty, staff, and student innovation across disciplines.
The University of New Orleans Office of Research fosters faculty, staff, and student innovation across disciplines, helping investigators find funding, apply for opportunities, manage awards, and learn best practices at every stage. We safeguard the integrity of the research conducted in our community, protect the intellectual property of our investigators, and promote UNO's creative, scholarly, and research achievements. The mission of the UNO Office of Research is to 1) support and grow the research, scholarly, and creative enterprises of the University community, 2) foster innovation—the process of creating new ideas and bringing them to fruition—and 3) promote sustainable economic growth and advancements in quality of life through research, scholarly, and creative output. We are responsible for: cultivating a creative and entrepreneurial spirit that values high achievement in the UNO community; positioning researchers advantageously through informed advocacy, efficient administration, and adaptive service; equipping faculty, staff, and students to identify, obtain, and utilize grants; investing in promising research, scholarship, and innovation; increasing public awareness of the University and the value of its body of work; fostering local, regional, national, and global relationships with current, former, and potential sponsors; furthering collaborative, interdisciplinary research across departments and schools; developing systems and implementing policies that encourage and ensure integrity; managing and administering grants, contracts, and sponsored programs; and communicating transparently about our services, policies, and procedures.
Offices: 2000 Lakeshore Dr, Administration Annex 1005, New Orleans, Louisiana 70184, US
View all jobs at UNO Office of Research