About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory management, Data entry, Communication, Problem solving, Reporting
Greensboro, North Carolina, United States · On-site
Entry level$290M raised
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory management, Logistics coordination, Data entry, Reporting, Customer service
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory Management, Logistics, Data Entry, Reporting, Customer Service
About the role? 1.负责尾程小包派送质量的全流程跟踪与监控,包括上网率、妥投率、妥投时效等关键指标,并为客户提供定制化的绩效报告。 o Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide custom…
Skills: Mandarin Communication, English Communication, Logistics Management, E-commerce Logistics, Customer Service
About the Role This role is responsible for executing the company's market sales strategies across Southeast Asia, growing our US-bound cross-border e-commerce parcel business, and enhancing brand value and market influe…
About the Role The KA Quality Control Specialist is responsible for maintaining and improving the operational quality of key accounts by ensuring smooth communication, precise data monitoring, and effective issue resolut…
About the role This is a ground-floor opportunity to own and grow UniUni's Indian e-commerce vertical in the US. You will be the primary relationship builder between UniUni and Indian-owned overseas warehouses, D2C brand…
Senior Business Development Manager – Southeast Asia
Vietnam · On-site
Senior+$290M raised
About the role This role is responsible for executing the company's market sales strategies across Southeast Asia, growing our US-bound cross-border e-commerce parcel business, and enhancing brand value and market influe…
Main Focus Act as the subject-matter expert for safety and compliance within warehouse operations. Understand and be able to interpret OSHA and other health and safety related regulations. Implement warehouse EHS policie…
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory Management, Shipping and Receiving, Data Collection, Customer Service, Communication Skills
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory Management, Dispatching, Quality Inspection, Data Collection, Customer Service
Hanover Township, Pennsylvania, United States · On-site
Entry level$290M raised
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Mandarin, Inventory Management, Dispatching, Data Collection, Communication Skills
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Inventory Management, Shipping And Receiving, Data Collection, Communication Skills, Problem Solving
About the role At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden y…
Skills: Mandarin, Inventory Management, Shipping And Receiving, Data Collection, Communication Skills
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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
The Operations Assistant manages daily dispatch execution, driver coordination, and route readiness to ensure operational compliance. They also handle exception packages, address corrections, and service recovery to maintain delivery efficiency.
Requirements
Candidates should have experience in logistics, last-mile operations, or dispatch coordination. Proficiency in Excel and dispatch systems is required, along with strong problem-solving and multitasking abilities.
Full job description
Core Responsibilities
1. DSP & Driver Management
Coordinate daily with DSPs and drivers to ensure attendance, route readiness, and compliance.
Verify driver check-in, route assignment, and departure timelines.
Monitor driver performance, POD compliance, and communication quality.
Escalate service or behavioral issues to Hub Manager as needed.
2. Morning Dispatch Execution
Prepare and release daily routes according to volume and cutoff time.
Confirm routeallocationaccuracy and system alignment before driver departure.
Conduct dispatch briefing for drivers (special notes, weather, backlog, service reminders).
Ensure all scanners/devices are functioning prior to route launch.
3. Redelivery Assignment & Service Recovery
Review failed delivery cases and assign redelivery routes accordingly.
Coordinate with DSPs to ensure next-day redelivery completion.
Monitor aging packages and prevent backlog accumulation.
Track repeat failure addresses and escalate recurring issues.
4. Address Correction & Data Accuracy
Review incorrect or incomplete addresses in the system.
Conduct address verification and update systemrecords timely.
Communicate corrected information to drivers and DSP teams.
Founded in 2019 and headquartered in Richmond, B.C., Canada, UniUni is a leading technology-enabled logistics company revolutionizing the last-mile delivery landscape for the e-commerce industry.
As a platform that seamlessly integrates advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience, ensuring unparalleled efficiency and customer satisfaction.
UniUni serves a diverse range of clients—from e-commerce platforms to online retailers and brands—and offers exceptional service across North America.
Offices: 10271 Shellbridge Way, Richmond, British Columbia V6X 2W8, CA
E-CommerceLogisticsLast Mile TransportationDeliveryDelivery Service
Founded in 2019 and headquartered in Richmond, B.C., Canada, UniUni is a leading technology-enabled logistics company revolutionizing the last-mile delivery landscape for the e-commerce industry.
As a platform that seamlessly integrates advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience, ensuring unparalleled efficiency and customer satisfaction.
UniUni serves a diverse range of clients—from e-commerce platforms to online retailers and brands—and offers exceptional service across North America.
Offices: 10271 Shellbridge Way, Richmond, British Columbia V6X 2W8, CA
E-CommerceLogisticsLast Mile TransportationDeliveryDelivery Service