Hradec Králové, Northeast, Czechia · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: CRM Architecture, Salesforce, Microsoft Dynamics 365, Enterprise Architecture, Solution Architecture
Mobile, Alabama, United States · Hybrid
$100k–$125k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Customer Success Management, Enterprise Account Management, C-suite Relationship Management, Revenue Growth, Churn Mitigation
Munich, Bavaria, Germany · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: SaaS Sales Leadership, Mid-Market Strategy, Pipeline Management, MEDDPICC, Challenger Sale
Calgary, Alberta, Canada · On-site
$43k–$54k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Electrical Installation, Mechanical Repair, Technical Troubleshooting, Customer Service, Equipment Maintenance
Milan, Lombardy, Italy · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Site Acquisition, B2B Sales, Negotiation, Pipeline Management, Prospecting
United Kingdom · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Customer Success Management, Strategic Leadership, Customer Retention, SaaS, Account Management
Singapore, Singapore · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Negotiation, Market Knowledge, Cost Management, Risk Assessment, Logistics Knowledge
Markham, Ontario, Canada · Hybrid
$55k–$61k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Salesforce, Salesloft
Mobile, Alabama, United States · Hybrid
$60k–$105k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Lead Generation, CRM Systems, C-Suite Engagement, Sales Presentations, Interpersonal Communication
Munich, Bavaria, Germany · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: SaaS Sales Leadership, Mid-Market Strategy, Pipeline Management, Account Acquisition, Account Expansion
Markham, Ontario, Canada · Hybrid
$160k–$190k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Workforce Planning, Organization Design, Executive Partnership, Performance Management, Leadership Development
Boston, Massachusetts, United States · Hybrid
$180k–$210k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Workforce Planning, Organization Design, Executive Partnership, Performance Management, Leadership Development
White Plains, New York, United States · Hybrid
$60k–$116k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Lead Nurturing, CRM Systems, Sales Presentations, C-Suite Engagement, Interpersonal Communication
White Plains, New York, United States · Hybrid
$50k–$106k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Lead Nurturing, CRM Systems, Sales Presentations, C-Suite Engagement, Interpersonal Communication
Los Angeles, California, United States · On-site
$23/hr–$26/hr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Electrical Installation, Mechanical Repair, Technical Troubleshooting, Customer Service, Equipment Maintenance
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Ecommerce Product Ownership, MarTech, Customer Data Platforms (CDP), Performance Marketing, Conversion Rate Optimization
Quinte West, Ontario, Canada · Hybrid
$50k–$100k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Lead Generation, CRM Systems, C-Suite Engagement, Sales Presentations, Interpersonal Communication
Markham, Ontario, Canada · Hybrid
$93k–$139k/yr
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Incident Response, Cyber Defence Operations, MSSP Management, Vulnerability Management, Threat Intelligence
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: Product Ownership, Ecommerce Strategy, MarTech, Customer Data Platforms (CDP), Performance Marketing
Calgary, Alberta, Canada · Hybrid
Company Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su…
Skills: New Business Development, SaaS Sales, Pipeline Management, Salesforce.com, Consultative Selling
Hradec Králové, Northeast, Czechia • Hybrid
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Define and drive the architecture strategy and roadmap for the Customer Experience domain, focusing on CRM platforms and customer engagement systems. Lead the transition from Salesforce to Microsoft Dynamics while ensuring scalability, security, and alignment with enterprise principles.
Requires proven experience as a Domain or Enterprise Architect with deep hands-on expertise in both Salesforce and Microsoft Dynamics 365. Must be proficient in enterprise architecture frameworks like TOGAF and possess strong stakeholder influence and communication skills.
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
We are looking for an experienced Customer Experience Domain Architect to shape the future of Quadient’s CRM and customer engagement ecosystem.
This is a highly strategic role sitting at the intersection of business, technology, and enterprise architecture. You will own the architecture vision and roadmap for our Customer Experience domain, helping guide a major transformation of our CRM landscape while ensuring our platforms continue to deliver value across Marketing, Sales, Service, and Digital teams.
You’ll work closely with business stakeholders, technical teams, and executive leadership to define the future of customer engagement at Quadient - balancing innovation, cost optimization, scalability, and business outcomes.
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Rewards & Benefits
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
Delivering MORE.
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. Our wide range of solutions has ensured the safe and secure delivery of more than 100 million packages and online orders. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge. For more information about Parcel Pending by Quadient, visit: parcelpending.com To apply to Parcel Pending by Quadient jobs, please visit https://parcelpending.com/careers To apply to our parent company, Quadient, please visit https://careers.quadient.com/global/en/search-results
Offices: 475 Goddard #150, Irvine, California 92618, US
Delivering MORE.
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. Our wide range of solutions has ensured the safe and secure delivery of more than 100 million packages and online orders. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge. For more information about Parcel Pending by Quadient, visit: parcelpending.com To apply to Parcel Pending by Quadient jobs, please visit https://parcelpending.com/careers To apply to our parent company, Quadient, please visit https://careers.quadient.com/global/en/search-results
Offices: 475 Goddard #150, Irvine, California 92618, US
