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Jobs at UnaSource Surgery Center (Now Hiring) — 2 open

UnaSource Surgery Center logoUnaSource Surgery Center

PATIENT COMMUNICATION COORDINATOR

Troy, Michigan, United States · On-site

$15/hr–$24/hr

Entry level$132K raised

UnaSource Surgery Center of Troy is hiring a fulltime Patient Communication Coordinator to join our growing Team. The Patient Communication Coordinator serves as the primary point of contact for physicians and staff with…

Skills: Listening, Communication, Multitasking, Attention To Detail, Organization

UnaSource Surgery Center logoUnaSource Surgery Center

SURGICAL TECHNOLOGIST

Troy, Michigan, United States · On-site

$24/hr–$36/hr

Entry level$132K raised

UnaSource Surgery Center is hiring a contingent to join our growing Team! The surgical technologist serves as a member of the healthcare team and provides technical support to the surgeon, registered nurse, and anesthesi…

Skills: Surgical Scrubbing, Sterilization Principles, Patient Positioning, Instrument Management, Suture Technique

UnaSource Surgery Center logo

PATIENT COMMUNICATION COORDINATOR

UnaSource Surgery Center

Troy, Michigan, United States • On-site

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Entry level

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  • $15/hr–$24/hr
  • Full-time
  • high school
  • Medical, Dental, Vision, Paid Time Off, Life Insurance, Short Term Disability
  • Posted 18d ago
  • ~40 hrs/week

Responsibilities

Acts as the primary point of contact for physicians and staff while managing phone coverage and clinical documentation. Responsible for data entry, verifying charges, and maintaining accurate records within the center's software systems.

Requirements

Requires a high school diploma or GED and at least one year of healthcare experience or two years of customer service experience. Must possess strong organizational skills and proficiency in basic computer software.

Full job description

UnaSource Surgery Center of Troy is hiring a fulltime Patient Communication Coordinator to join our growing Team. 

The Patient Communication Coordinator serves as the primary point of contact for physicians and staff within the operating room/surgical center department. The position requires strong organizational skills, attention to details, professionalism, and the ability to multitask in a fast-paced surgical environment. Works in conjunction with providers and clinical staff to take care of Center’s needs. 


PREREQUISITE EXPERIENCE: One year of experience in a healthcare environment or a minimum of two years’ experience in a customer service focused role. Knowledge of medical terminology is helpful.


REQUIRED EDUCATION: High School Graduate or GED equivalent.

 

PREREQUISITE SKILLS:

  • Strong listening and communication skills. 
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to multi-task, have attention to detail, strong organization skills, and a team player.
  • Written communication skills necessary for appropriate and accurate documentation.
  • Demonstrates an ability to use good judgment for maintaining confidentiality.
  • Strong computer skills including experience with Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. 


ESSENTIAL FUNCTIONS:


The following functions describe the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

  1. Report all incidents and adverse incidents per Center policy
  2. Phone coverage 
  3. Scanning and emailing documents
  4. Verifying charges and implants
  5. Ordering lunches
  6. Data collection and enter information in other software systems
  7. Data entry/formatting documents
  8. Other assigned duties


Documentation

  1. Reviews clinical documentation for accuracy, errors and omissions.
  2. Transposes data from paper medical records into Center’s computer software systems.

3. Maintains accurate data in the Center’s software programs by regularly updating information as needed (supplies, costs, procedures).

4. Periodically audits work.

5. Communicates with leadership, nursing staff, and materials management regarding questions on charges, items used or documentation.

6. Prepare documentation of implants and invoices for billing and coding.


Competency

  1. Communication and Customer Service
  2. Maintaining good communication internally and externally with physicians, team members and vendors; and is expected to promote positive personal relationships and maintain exceptional patient and physician satisfaction. Ensuring effective customer service by demonstrating an attitude of service and responsiveness towards patients, co-workers and physicians. 
  3. Behaving in a professional manner
  4. Maintaining confidentiality of information
  5. Demonstrating an understanding of the Center’s goals and objectives by consistent application and interpretation of approved policies and procedures
  6. Demonstrates the mission and vision of UnaSource Surgery Center through actions, attitude, and behavior.
  7. Operate in all areas of responsibility with strong business ethics and integrity. Embrace, live out and promote USC’s Standards of Behavior and PRIIDE values.
  8. Perform all duties respectful of confidentiality and safety of all patients, employees, and Physicians. Adheres to established quality principles and standards.

Comprehensive benefit package: No Weekends/No Holidays, Medical, Dental, Vision, Paid Time Off, Life Insurance, Short Term Disability and much more.

We value our employees’ time and efforts. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Related keywords

HealthcareSurgical CenterMedical TerminologyPatient CommunicationClinical DocumentationData EntryIntranetInternetExcelWordBillingCodingCustomer ServiceConfidentialityHIPAAMedical Records

About UnaSource Surgery Center

LinkedInVisit site

We are a multi-specialty, outpatient surgical facility centrally located in Troy, Michigan.

Industry
Medical Practices
Company size
51-200 employees
Founded
2004
Headquarters
Troy, MI
LinkedIn followers
269
Total funding
$132K

UnaSource Surgery Center is a multi-specialty, outpatient surgical facility centrally located in Troy, Michigan. Since our inception in 2004, we have grown to perform over 7,000 cases annually. Even with such a large case volume, our overall patient satisfaction scores continue to grossly exceed the industry standard. Our center features 5 beautifully decorated operating rooms, all using state-of-the-art technology operated by board-certified physicians and highly trained surgical staff. Thanks to the talent and experience of our surgeons and clinical team, as well as our commitment to excellence and innovation, UnaSource Surgery Center has developed a highly successful outpatient Total Joint program which allows patients seeking a knee or hip replacement to safely and comfortably recover at home! Our joint program includes the option to have your knee replacement performed robitically using the ROSA Knee System. Visit www.unasourcesurgerycenter.com/total-joint-replacement for detailed information on this comprehensive program. As a patient of UnaSource you will relax in one of our 18 private rooms, where our experienced team will provide you with compassionate, attentive, and personal care both pre- and post-operatively. Our proven commitment to excellence ensures the best overall experience for our patients, physicians, and staff. We are proud to have been awarded an APEX Quality Award by SPH Analytics for providing exceptional patient satisfaction each year it was offered (2009-2021). We have more than 60 surgeons on our Medical Staff - yours may be one of them! Don't hesitate to ask about UnaSource Surgery Center during your next office visit. If you'd like more information about our center please visit www.unasourcesurgery.com and follow us for updates.

Offices: 4550 Investment Drive, Suite 100, Troy, MI 48098, US

General SurgeryPlastic SurgeryPodiatryOphthalmologyOrthopedic SurgeryOtolaryngology UrologyJoint Replacementand Robotic SurgeryHealth Care
View all jobs at UnaSource Surgery Center

About UnaSource Surgery Center

LinkedInVisit site

We are a multi-specialty, outpatient surgical facility centrally located in Troy, Michigan.

Industry
Medical Practices
Company size
51-200 employees
Founded
2004
Headquarters
Troy, MI
LinkedIn followers
269
Total funding
$132K

UnaSource Surgery Center is a multi-specialty, outpatient surgical facility centrally located in Troy, Michigan. Since our inception in 2004, we have grown to perform over 7,000 cases annually. Even with such a large case volume, our overall patient satisfaction scores continue to grossly exceed the industry standard. Our center features 5 beautifully decorated operating rooms, all using state-of-the-art technology operated by board-certified physicians and highly trained surgical staff. Thanks to the talent and experience of our surgeons and clinical team, as well as our commitment to excellence and innovation, UnaSource Surgery Center has developed a highly successful outpatient Total Joint program which allows patients seeking a knee or hip replacement to safely and comfortably recover at home! Our joint program includes the option to have your knee replacement performed robitically using the ROSA Knee System. Visit www.unasourcesurgerycenter.com/total-joint-replacement for detailed information on this comprehensive program. As a patient of UnaSource you will relax in one of our 18 private rooms, where our experienced team will provide you with compassionate, attentive, and personal care both pre- and post-operatively. Our proven commitment to excellence ensures the best overall experience for our patients, physicians, and staff. We are proud to have been awarded an APEX Quality Award by SPH Analytics for providing exceptional patient satisfaction each year it was offered (2009-2021). We have more than 60 surgeons on our Medical Staff - yours may be one of them! Don't hesitate to ask about UnaSource Surgery Center during your next office visit. If you'd like more information about our center please visit www.unasourcesurgery.com and follow us for updates.

Offices: 4550 Investment Drive, Suite 100, Troy, MI 48098, US

General SurgeryPlastic SurgeryPodiatryOphthalmologyOrthopedic SurgeryOtolaryngology UrologyJoint Replacementand Robotic SurgeryHealth Care
View all jobs at UnaSource Surgery Center

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