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$4k–$5k/mo
Part-time, Temporary
high school
Posted 2d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Program Assistant provides comprehensive administrative and program support for the Provincial Teacher Mentorship Office and the Office of Professional Learning. Responsibilities include managing registration data, coordinating events, responding to inquiries, and assisting with office operations.
Requirements
Candidates must have a high school diploma plus one year of post-secondary education and three years of related experience. Proficiency in standard administrative software and strong communication skills are essential for this role.
Full job description
Staff - Union
Job Category
CUPE 2950
Job Profile
CUPE 2950 Salaried - Program Assistant 2 (Gr5)
Job Title
Program Assistant 2
Department
Mentorship Program | Office of Professional Learning | Faculty of Education
Compensation Range
$4,314.00 - $4,532.00 CAD Monthly
Posting End Date
August 23, 2026
Note:Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
August 31, 2027
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
This is a 0.5 FTE term appointment until August 31, 2027.
*Please provide a cover letter and resume for your application.
Job Summary
The Office of Professional Learning (OPL) is a cost-recovery unit within the UBC Faculty of Education that offers professional learning opportunities, both credit and non-credit, for education and kinesiology professionals working in BC and beyond. Most programs are flexible and part-time, often online or off-campus, and designed to meet the needs of working in-service practitioners. OPL also hosts the Provincial Teacher Mentorship Office (PTMO), including its two-year pilot program, funded by the BC Ministry of Education and Child Care.
The Program Assistant provides program and general administrative support for the PTMO team within OPL, and the OPL team in general. This role requires a strong customer service orientation, exceptional written and verbal communication skills, excellent attention to detail, and a consistently professional demeanor.
Organizational Status
This position reports to the Project Manager, Provincial Teacher Mentorship Office (PTMO), or designate.
This position is physically located at UBCV Point Grey campus. The incumbent interacts frequently with various internal and external partners and clients, including, but not limited to representatives from the University, the Dean’s Office, faculty, staff, instructors, school district personnel, provincial government officials, and program participants. This role also supports interaction with contractors, external vendors and other service providers.
Work Performed Provides broad-based, flexible program and administrative support for the team, including, but not limited to, the tasks listed below:
Enters, edits, and manipulates registration data in relevant information systems using processes of a complex nature.
Responds to inquiries by telephone, email, and in-person, and provides information of a complex nature.
Supports the administration and implementation of PTMO and OPL programs, such as admissions, corresponding with prospective participants, supporting students and instructors, and tracking enrolments.
Provides registration support for various programs, events, and workshops, such as responding to general inquiries, troubleshooting registration issues, sending receipts, issuing refunds, and issuing certificates.
Creates program registration forms (using WordPress) and maintains registration form system (e.g. tracking forms, downloading/storing data, periodically cleaning registration data).
Assists with the ongoing development and improvement of electronic information support systems, such as student information systems for registration, program, and course scheduling.
Assists in the planning and execution of events such as symposia, conferences, program information sessions, workshops, institutes or special events. This work may include, but is not limited to, sourcing venue information, obtaining quotes, arranging room/equipment rentals, arranging IT or A/V support, organizing catering, supporting registration, preparing materials, etc. This work may occasionally require time spent outside of standard weekday working hours during evenings or weekends.
Supports budget tracking and expense processing.
Drafts documents, reports and presentations as required.
Helps to organize and schedule office meetings, events, and spaces.
Other miscellaneous tasks that fall within the scope of the role, for both the PTMO & OPL, as needed.
Consequence of Error/Judgement As a service and outreach unit in the Faculty of Education, the consequences of staff error could negatively impact both the reputation of the unit and/or the Faculty. OPL relies on its reputation for providing high quality, professional service and difficulties in the exercise of judgment, due diligence, or communication could prove detrimental.
Supervision Received This position reports to the Project Manager, Provincial Teacher Mentorship Office (PTMO), and may receive directions and guidance from the PTMO Program Coordinator and OPL Administrative Manager.
Supervision Given This position may be required to co-ordinate or oversee temporary staff or volunteers in support of various events (e.g. conferences, institutes). The position may also be required to explain work procedures or provide training/orientation, as needed.
Minimum Qualifications High School graduation, plus one year of post-secondary education, plus three years of related experience, or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
Preference will be given to applicants who demonstrate:
Excellent written and verbal communication skills
Outstanding interpersonal skills, including the ability to build and maintain relationships, consistently demonstrate professionalism, and exercise tact and discretion
Ability to work independently as well as collaboratively with a diverse team
Ability to maintain accuracy with data entry exercising strong attention to detail
Ability to work occasionally on weeknights or weekends to support classes and other events
Time management skills, including the ability to prioritize and juggle multiple portfolios with different deadlines
Confidence with and knowledge of standard administrative computer applications, including MS Office (Outlook, Word, Excel, PowerPoint), Zoom, Doodle, etc.
Previous work experience in a public post-secondary institution would be an asset
Previous experience with WorkDay, Canvas Catalog, and WordPress would be desirable
Related keywords
Program AssistantAdministrative SupportUBCFaculty of EducationRegistrationData EntryWordPressMicrosoft OfficeZoomDoodleEvent CoordinationBudget TrackingCustomer ServiceHigher EducationProfessional LearningMentorship
Welcome to the Faculty of Education at the University of British Columbia (UBC), a pinnacle of educational excellence and research leadership for over 65 years. As the largest education faculty in British Columbia and home to a global community of over 65,000 alumni, we are at the forefront of shaping the future of education, driven by principles of collaboration, equity, diversity, inclusion, and decolonization.
We offer a wide range of undergraduate, graduate, and professional development programs that showcase our diverse expertise in wellness, learning, and community engagement. Our transformative teaching and innovative research are dedicated to advancing education and harnessing its potential as a powerful force for social good.
Connect with us to learn more about our community, explore our programs, and discover how we are transforming the educational landscape for a better tomorrow.
Welcome to the Faculty of Education at the University of British Columbia (UBC), a pinnacle of educational excellence and research leadership for over 65 years. As the largest education faculty in British Columbia and home to a global community of over 65,000 alumni, we are at the forefront of shaping the future of education, driven by principles of collaboration, equity, diversity, inclusion, and decolonization.
We offer a wide range of undergraduate, graduate, and professional development programs that showcase our diverse expertise in wellness, learning, and community engagement. Our transformative teaching and innovative research are dedicated to advancing education and harnessing its potential as a powerful force for social good.
Connect with us to learn more about our community, explore our programs, and discover how we are transforming the educational landscape for a better tomorrow.