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$25/hr–$34/hr
Full-time
associate degree, bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The specialist evaluates customer creditworthiness and contacts clients to collect outstanding payments while maintaining professional relationships. Key duties include processing payments, resolving billing issues, and reporting on accounts receivable status.
Requirements
Candidates need one to two years of experience in credit, collections, or customer service and a minimum of a two-year college certificate. A bachelor's degree in Accounting or Business is desired.
Full job description
Description
JOB OVERVIEW:
The Credit and Collections Specialist will evaluate the customer credit worthiness and contact clients to collect outstanding payments. This position must strike a balance between maintaining trustful relationships, and ensuring timely payments. The Credit and Collections Specialist should always exhibit professionalism and trustworthiness. In addition, this position must possess excellent communication and negotiation skills, as well as an ability to work independently.
KEY RESPONSIBILITIES:
Evaluate the customer accounts for credit worthiness and collect on past due amounts
Identify outstanding accounts
Investigate historical data for each outstanding invoice and work order
Find and, when necessary, update customer contacts in systems.
Take appropriate actions to encourage timely payments
Process payments and credit refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Requirements
QUALIFICATIONS & SKILLS:
Required
One to two years in credit, collections, or customer service
Minimum of two-year certificate from college or technical school
Commitment to excellence and high standards of accuracy
Excellent written and verbal communication skills
Ability to prepare reports and business correspondence
Demonstrated ability to calculate figures and amounts such as discounts, interest, and percentages
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Desired
Bachelor’s Degree in Accounting, Business, or related field
Family-owned equipment experts serving Northern & Central CA sales, service, parts, rental and training solutions.
Industry
Commercial and Industrial Equipment Rental
Company size
201-500 employees
Founded
1921
Headquarters
Livermore, CA
LinkedIn followers
3,244
One team, One Mission, Keep your Business Moving
At Total Industries, we specialize in keeping businesses moving with reliable equipment and exceptional service. With seven locations across Northern and Central California, we provide new, used, and rental forklifts, golf carts, utility vehicles, forklift batteries, and construction equipment.
We are proud to partner with industry-leading OEMs including Toyota Material Handling, JCB, Club Car, GEM, and more, ensuring our customers have access to top-quality machines and genuine OEM parts. Whether you’re looking to expand your fleet, rent equipment for a short-term project, or keep your vehicles running at peak performance, our team is here to deliver solutions tailored to your needs.
Customer care is at the heart of everything we do. Our technicians are highly trained to provide expert maintenance and repairs, and we offer forklift certification programs to help businesses meet safety standards and empower their teams.
From warehouses and construction sites to wineries and campuses, our equipment supports a wide range of industries. What sets us apart is not just the equipment we sell, but the relationships we build—our goal is to be a trusted partner who helps you get the job done efficiently and safely.
With decades of experience and a commitment to excellence,
Total Industries is more than an equipment provider—we’re your partner in productivity.
Offices: 6999 Southfront Rd., Livermore, CA 94551, US · 2660 Port Street, West Sacramento, CA 95691, US · 5809 Toyota Avenue, Fresno, CA 93725, US · 773 Vertin Avenue, Salinas, CA 93901, US · 5737 Pacheco Blvd, Pacheco, California 94553, US
New and Used Forklift SalesForklift RentalsForklift Parts & ServiceForklift Operator Certification TrainingOther Warehouse Material Handling SolutionsIndustrial Battery SalesRentalRepair and ServiceGolf Cart RentalsSales
Family-owned equipment experts serving Northern & Central CA sales, service, parts, rental and training solutions.
Industry
Commercial and Industrial Equipment Rental
Company size
201-500 employees
Founded
1921
Headquarters
Livermore, CA
LinkedIn followers
3,244
One team, One Mission, Keep your Business Moving
At Total Industries, we specialize in keeping businesses moving with reliable equipment and exceptional service. With seven locations across Northern and Central California, we provide new, used, and rental forklifts, golf carts, utility vehicles, forklift batteries, and construction equipment.
We are proud to partner with industry-leading OEMs including Toyota Material Handling, JCB, Club Car, GEM, and more, ensuring our customers have access to top-quality machines and genuine OEM parts. Whether you’re looking to expand your fleet, rent equipment for a short-term project, or keep your vehicles running at peak performance, our team is here to deliver solutions tailored to your needs.
Customer care is at the heart of everything we do. Our technicians are highly trained to provide expert maintenance and repairs, and we offer forklift certification programs to help businesses meet safety standards and empower their teams.
From warehouses and construction sites to wineries and campuses, our equipment supports a wide range of industries. What sets us apart is not just the equipment we sell, but the relationships we build—our goal is to be a trusted partner who helps you get the job done efficiently and safely.
With decades of experience and a commitment to excellence,
Total Industries is more than an equipment provider—we’re your partner in productivity.
Offices: 6999 Southfront Rd., Livermore, CA 94551, US · 2660 Port Street, West Sacramento, CA 95691, US · 5809 Toyota Avenue, Fresno, CA 93725, US · 773 Vertin Avenue, Salinas, CA 93901, US · 5737 Pacheco Blvd, Pacheco, California 94553, US
New and Used Forklift SalesForklift RentalsForklift Parts & ServiceForklift Operator Certification TrainingOther Warehouse Material Handling SolutionsIndustrial Battery SalesRentalRepair and ServiceGolf Cart RentalsSales