We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: E-commerce Management, Digital Production, Project Management, Front-end Technical Concepts, Data Analysis
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Visual Merchandising, Loss Prevention, Communication Skills
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Visual Merchandising, Operational Management, Loss Prevention
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Visual Merchandising, Operational Management, Loss Prevention
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Verbal Communication, Written Communication, Visual Merchandising
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Store Opening and Closing, Loss Prevention, Visual Merchandising
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
North Charleston, South Carolina, United States · On-site
$15/hr–$17/hr
Entry level
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Account Management, Business Analysis, Retail KPI Analysis, Order Management, Interpersonal Skills
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
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Full-time
bachelor degree
Competitive Pay, Performance Rewards, Mental Health Benefits, Physical Health Benefits, Financial Security Benefits, Employee Discount
Posted 37d ago
~40 hrs/week
Responsibilities
The E-Commerce Manager is responsible for driving sales growth and managing the online storefront through effective content, functionality, and merchandising strategies. This includes overseeing the site calendar, managing third-party channels, and collaborating with cross-functional teams to improve user experience.
Requirements
Candidates must have a bachelor's degree and at least 5 years of experience in digital production or project management within a retail or agency setting. Proficiency in both native-level Japanese and business-level English is required, along with strong analytical skills and knowledge of front-end technical concepts.
Full job description
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding for high performance.
Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
This Role is Tailor-Made for You Because:
A Day in the Life:
OVERVIEW
The E-Commerce Manager is expected to take strong ownership of the overall sales responsibility of the EC team and proactively drive the business forward. This role is responsible for the production and overall management of the online storefront, serving as a key liaison between business and creative teams within the E-Commerce function. Through effective site content, functionality, and online merchandising strategies, this individual will lead efforts to drive conversion and sales growth. They will continuously assess business trends, identify issues and opportunities, and recommend actionable solutions, while also evaluating the competitive landscape to introduce new experiences, assortments, navigation, and technologies that strengthen the e-commerce merchandise strategy and overall business performance.
RESPONSIBILITIES
Store Management
Own sales performance of the e-commerce store by defining and monitoring KPIs, creating relevant reporting, and analyzing site, category, and customer behavior data to identify opportunities and translate insights into concrete business actions that drive sales growth.
Responsible for site messaging and content, including homepage, features and site marketing messages, ensuring a brand-right tone and alignment with product assortment and selling priorities.
Oversee the planning and development of the site calendar, including managing tasks, owners, deadlines, content loading, business user testing, and final sign-off prior to launch.
Collaborate closely with digital operations, marketing, design, copy, buying, editorial, and developers to manage workflows and ensure timely delivery of cross-functional initiatives.
Present upcoming site content in weekly creative reviews and manage the review and approval process.
Lead storefront projects and enhancements, partnering with developers and cross-functional teams to improve functionality, user experience, and conversion.
Partner with E-Commerce buying, creative, and editorial teams to develop special shop concepts, page layouts, navigation, and other solutions that maximize sales and customer experience through a brand-right filter.
Collaborate with relevant teams to support inventory management aligned with business needs and product assortment strategies.
Third-Party Channel Management
Manage three third-party channels.
Analyze sales performance, product trends, and key business data to identify actions needed to achieve sales targets.
Ensure appropriate inventory management by channel based on sales performance and product-level analysis.
Work closely with third-party account representatives to plan and execute marketing initiatives that support business growth.
To Land This Role:
EDUCATION & PRIOR EXPERIENCE NEEDED
Bachelors degree
A minimum of 5 years experience in an digital production or project management role at a leading retailer, brand or digital agency
Deep understanding of front-end technical concepts
Deep understanding of the digital project lifecycle, and best practices related to the process
Detail oriented
Ability to plan resources effectively, anticipate obstacles and develop solutions
Ability to understand and communicate online traffic and shopping metrics
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Strong analytical capabilities with the ability to interpret data deeply and translate insights into business actions
Strong understanding of AI tools, with a continuous focus on improving productivity and operational efficiency
Strategic thinker with a big-picture perspective and a long-term growth mindset for the business
Native-level Japanese and business-level English proficiency
Why You'll Want to Join Our Team:
How We Work Together
Adaptable – We change before we have to
Entrepreneurial – We own it
Collaborative – There’s no “I” in Tory
Client & Brand Focused – We put ourselves in Tory’s shoes
Live the Values – We show up for each other
Functional Expertise – We’re constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Tory Burch is an American luxury lifestyle brand founded in New York in 2004. What began with a boutique in Manhattan and an e-commerce site has since grown into a global business with 400 stores across North America, Europe, the Middle East, Latin America, Asia and Australia. In addition, the brand is available at more than 3,000 department and specialty stores worldwide.
Tory Burch started her company with a clear purpose: to build a global luxury brand and a foundation that would advance women’s economic power. Designed in her New York atelier, the collection includes ready-to-wear, handbags, shoes, accessories, beauty and home. The Foundation was established in 2009 to provide women entrepreneurs in the United States with access to capital, education and community.
Tory has been recognized with numerous awards and honors, including the CFDA for Accessory Designer of the Year, WWD Women’s Designer of the Year, Harper’s Bazaar’s Designer of the Year, the Parsons School of Design’s Table Award, the Wharton School’s Jay H. Baker Retailing Center’s Retail Excellence Award, the SCAD Étoile Award, the Breast Cancer Research Foundation’s Sandra Taub Humanitarian Award, Forbes’s Most Powerful Women in the World, and Glamour’s Women of the Year. Her first book, Tory Burch In Color (Abrams, 2014), was a New York Times Best Seller, and her designs have been featured in the Metropolitan Museum of Art’s Costume Institute.
Offices: 11 West 19th Street, 7th Floor, New York, NY 10011, US
Tory Burch is an American luxury lifestyle brand founded in New York in 2004. What began with a boutique in Manhattan and an e-commerce site has since grown into a global business with 400 stores across North America, Europe, the Middle East, Latin America, Asia and Australia. In addition, the brand is available at more than 3,000 department and specialty stores worldwide.
Tory Burch started her company with a clear purpose: to build a global luxury brand and a foundation that would advance women’s economic power. Designed in her New York atelier, the collection includes ready-to-wear, handbags, shoes, accessories, beauty and home. The Foundation was established in 2009 to provide women entrepreneurs in the United States with access to capital, education and community.
Tory has been recognized with numerous awards and honors, including the CFDA for Accessory Designer of the Year, WWD Women’s Designer of the Year, Harper’s Bazaar’s Designer of the Year, the Parsons School of Design’s Table Award, the Wharton School’s Jay H. Baker Retailing Center’s Retail Excellence Award, the SCAD Étoile Award, the Breast Cancer Research Foundation’s Sandra Taub Humanitarian Award, Forbes’s Most Powerful Women in the World, and Glamour’s Women of the Year. Her first book, Tory Burch In Color (Abrams, 2014), was a New York Times Best Seller, and her designs have been featured in the Metropolitan Museum of Art’s Costume Institute.
Offices: 11 West 19th Street, 7th Floor, New York, NY 10011, US