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Jobs at Tommy John (Now Hiring) — 1 open

Tommy John logoTommy John

Full-Time Retail Sales Supervisor

Southlake, Texas, United States · On-site

$15/hr–$17/hr

Mid level

Tommy John is a dual gender lifestyle brand focused on Men’s & Women’s underwear, intimates, sleep, and lounge. Most well-known for reimagining the fabric, fit and function of underwear and undershirts, Tommy John has sp…

Skills: Sales, Leadership, Customer service, Time management, Inventory management

Tommy John logo

Full-Time Retail Sales Supervisor

Tommy John

Southlake, Texas, United States • On-site

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Mid level

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  • $15/hr–$17/hr
  • Full-time
  • high school
  • Employee discount, Flexibility, Snacks
  • Posted 1d ago
  • Apply by Oct 26
  • ~40 hrs/week

Responsibilities

The Sales Supervisor supports store operations, including associate management, inventory control, and merchandise displays. They are responsible for delivering excellent customer service and ensuring daily sales goals are met.

Requirements

Candidates must have at least 4 years of retail sales experience, including a minimum of 1 year in a leadership role. A high school diploma or higher education is preferred.

Full job description

Tommy John is a dual gender lifestyle brand focused on Men’s & Women’s underwear, intimates, sleep, and lounge. Most well-known for reimagining the fabric, fit and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative and proactive team members, and are looking for a Sales Supervisor to join our Southlake, TX retail location.

Position Overview

This individual will support our Store Manager, Assistant Store Manager, and retail team in all aspects of store operations including: associate management, stock disposition, merchandise displays, and especially customer relations. The Sales Supervisor is expected to bring innovation, creativity, and enthusiasm to our team. The ideal candidate is someone who has proven success in time management, high energy, attention to detail, offers outstanding customer service and possesses excellent people management skills.

Primary Responsibilities

  • Consistently demonstrate Tommy John’s customer first selling standards to deliver a positive customer experience and achieve daily sales goals
  • Act as an ambassador of our Tommy John values; lead by example and demonstrate integrity and an ability to earn trust
  • Proactively resolve escalated customer concerns in the utmost professional manner
  • Promote awareness and growth of Tommy John by encouraging associates to inform customers about the brand social media channels and hashtags
  • Supervise register sales transactions to ensure they are completed accurately and efficiently in accordance with established cash control procedures and customer service guidelines
  • Prepare and monitor rolling inventory and annual fiscal inventory
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift
  • Reflect brand style, key looks and dress code; encourages associates to update/maintain their brand representation
  • Communicate presentation standards and replenishment needs to ensure that the store is always customer-ready
  • Maintain a neat, clean and organized sales floor, fitting room(s) and stockroom to ensure the store environment is safe and presentable for employees and customers
  • Create an environment of teamwork and collaboration

Qualifications, Skills, & Experience

  • High School Diploma or higher education preferred
  • 4 years of proven sales experience in a fashion/retail environment, with at least 1 year in a leadership role
  • Excellent written and verbal communication skills; ability to delegate and explain tasks effectively
  • Approachable and effective listener with the ability to motivate, train and develop team
  • Exceptional organizational + merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
  • Ability to stand and walk around for extended periods of time, with short breaks
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Ability to lift in excess of 30 pounds

Some awesome Reasons to Join us at Tommy John

  • Tommy John Employee Discount
  • Flexibility
  • Tons of Snacks
  • Great work environment 
Pay Range: $15 to $17 per hour

#LI-DNI

Related keywords

RetailSalesLeadershipInventoryMerchandisingCustomer relationsStore operationsFashionTeam managementCash controlTrainingStaff developmentTime managementCommunicationLifestyle brand

About Tommy John

LinkedInVisit site

Comfort Perfected

Industry
Retail Apparel and Fashion
Company size
51-200 employees
Founded
2008
Headquarters
New York, NY
LinkedIn followers
26,122

Tommy John is a premium brand that makes the most comfortable underwear on the planet. Founded in 2008 by Tom Patterson & Erin Fujimoto, the brand creates solution-based product driving innovations in fabric, fit, and function. Guided by its mission of Comfort Perfected, Tommy John engineers every detail of the first layer to help people move through their day with ease and confidence. Initially known for being a disruptor in the men’s underwear market, Tommy John also now sells women’s underwear as well as lounge, sleepwear and apparel. The brand is sold on TommyJohn.com and in Tommy John Retail Stores—as well as premium retail partners including Nordstrom, Dillard's, Dick's Sporting Goods, Von Maur and Amazon.

Offices: New York, NY 10005, US

Men's UnderwearMen's UndershirtsWomen's UnderwearWomen's Bra and BralettesLoungewearand Sleepwear & ApparelLifestyleE-CommerceFashionRetail
View all jobs at Tommy John

About Tommy John

LinkedInVisit site

Comfort Perfected

Industry
Retail Apparel and Fashion
Company size
51-200 employees
Founded
2008
Headquarters
New York, NY
LinkedIn followers
26,122

Tommy John is a premium brand that makes the most comfortable underwear on the planet. Founded in 2008 by Tom Patterson & Erin Fujimoto, the brand creates solution-based product driving innovations in fabric, fit, and function. Guided by its mission of Comfort Perfected, Tommy John engineers every detail of the first layer to help people move through their day with ease and confidence. Initially known for being a disruptor in the men’s underwear market, Tommy John also now sells women’s underwear as well as lounge, sleepwear and apparel. The brand is sold on TommyJohn.com and in Tommy John Retail Stores—as well as premium retail partners including Nordstrom, Dillard's, Dick's Sporting Goods, Von Maur and Amazon.

Offices: New York, NY 10005, US

Men's UnderwearMen's UndershirtsWomen's UnderwearWomen's Bra and BralettesLoungewearand Sleepwear & ApparelLifestyleE-CommerceFashionRetail
View all jobs at Tommy John

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