Description Customer Service Representative (Manufacturing) The Gund Company – St. Louis, MO Schedule: Monday–Friday, 8:00 AM – 4:30 PM Pay: $21-$24 per hour (based on experience) Be More Than a CSR—Be a Critical Part of…
Skills: Customer Service, Order Management, Problem Solving, Communication, Organization
Description Resumen Únete a The Gund Company, donde encontrarás amigos que te apoyarán y te animarán a alcanzar metas que te brindarán increíbles oportunidades de crecimiento. Nos dedicamos a la fabricación de aislamient…
Description Overview Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities. We are in the business of electrical insulation manufac…
Skills: Production Processing, Mechanical Knowledge, Machine Controls, Active Listening, Critical Thinking
Description Work Location: Parque Tecnológico Innovación, El Marqués, Querétaro. Overview Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth o…
Description The Gund Company: Take Care of Each Other, Take Care of the Customer and Take Care of the Business Job Summary Implement Continuous Improvement of manufacturing operations with the objective of increasing val…
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$21/hr–$24/hr
Full-time
Paid Time Off, Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 46d ago
~40 hrs/week
Responsibilities
Manage the full customer order lifecycle from entry to delivery, ensuring accuracy and satisfaction. Collaborate with production, sales, and operations teams to align manufacturing schedules with customer demand.
Requirements
Requires at least 2 years of customer service experience and proficiency with Microsoft Office and ERP/CRM tools. Experience in manufacturing or technical product environments is highly preferred.
Full job description
Description
Customer Service Representative (Manufacturing)
The Gund Company – St. Louis, MO
Schedule: Monday–Friday, 8:00 AM – 4:30 PM Pay: $21-$24 per hour (based on experience)
Be More Than a CSR—Be a Critical Part of What We Build
At The Gund Company, customer service isn’t just about answering calls—it’s about being a key player in how we deliver high-quality, custom-engineered products to customers around the world.
We’re a collaborative, people-first manufacturing team where your voice matters, your work is visible, and your impact is real.
If you’re looking for a role where you can problem-solve, build relationships, and be part of a team that truly supports each other—this is it.
What Makes This Role Different
You’re not just taking orders—you’re owning the full customer experience
You’ll work side-by-side with production, sales, and operations to make things happen
You’ll be part of a team that values responsiveness, accountability, and follow-through
Every day brings new challenges—no two days are the same
What You’ll Do
Manage customer orders from start to finish—ensuring accuracy, speed, and satisfaction
Be the go-to contact for customer questions, updates, and problem-solving
Collaborate with internal teams to meet customer expectations and deadlines
Keep customers informed and build strong, lasting relationships
Help ensure materials, scheduling, and production needs align with customer demand
What You Bring
2+ years of customer service experience
Strong communication skills and a natural problem-solver mindset
Ability to stay organized and detail-focused in a fast-paced environment
Comfort working with systems (Microsoft Office, ERP/CRM, or similar tools)
A team-first attitude and willingness to jump in where needed
Bonus Points If You Have
Manufacturing or industrial experience
Order entry or ERP system experience
Exposure to technical products or drawings
Why People Choose Gund
At The Gund Company, we don’t just talk about culture—we live it:
Team-first environment where people support each other and step up
Stable, growing company with long-term career opportunities
Leadership that values your input and invests in your growth
Continuous learning, development, and advancement opportunities
Benefits That Support You
Paid Time Off (PTO) and paid holidays
Medical, Dental, Vision, Life, and Disability coverage
401(k) with company match
Build Your Career Where Your Work Matters
If you’re ready to move beyond transactional customer service and step into a role where you can grow, contribute, and make an impact—apply today.
Equal Opportunity Employer
The Gund Company is committed to a policy of equal employment opportunity. Reasonable accommodations may be made for individuals with disabilities.
Manufacturers and Fabricators of Engineered Material Solutions
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
501-1,000 employees
Founded
1951
Headquarters
St Louis, Missouri
LinkedIn followers
16,117
The Gund Company is a vertically integrated manufacturer and fabricator of engineered material solutions. We operate 13 facilities worldwide, including our materials testing laboratory in Milwaukee and our world headquarters in St. Louis, MO.
Since 1951, we have listened to our customers and learned about the demanding operating environments of their industries. We are AS9100D Certified and ITAR Compliant. Our custom fabricated parts are manufactured according to ISO 9001:2015 certified quality systems.
We take a consultative, engineering approach to understanding the electrical and mechanical needs of your application. Our material specialists provide options that meet or exceed your requirements as well as sharing insights on how to optimize production for material yield, fabrication efficiency, and cost reduction.
The Gund Company has unparalleled capability and capacity to satisfy the customer's toughest requirements. As a vertically integrated materials manufacturer, we control our supply chain, which allows us to meet our client's tightest timelines.
Over the past 70+ years, The Gund Company has developed a reputation for outstanding customer service, quality, responsiveness, and application knowledge. Our advanced manufacturing and fabrication capabilities allow result in custom parts to fit your specific application.
For more information on any of our products or services, please visit our website at www.thegundcompany.com or contact one of our material and fabrication specialists. We look forward to serving you!
Offices: 9333 Dielman Industrial Dr, St Louis, Missouri 63132, US · 2121 Walton Road, St Louis, Missouri 63114, US · 4701 E Airport Dr, Ontario, California 91761, US · 3010 S Pipeline Rd, Euless, Texas 76040, US · 10501-3 West 133rd Ave., Cedar lake, IN 46303, US
Manufacturers and Fabricators of Engineered Material Solutions
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
501-1,000 employees
Founded
1951
Headquarters
St Louis, Missouri
LinkedIn followers
16,117
The Gund Company is a vertically integrated manufacturer and fabricator of engineered material solutions. We operate 13 facilities worldwide, including our materials testing laboratory in Milwaukee and our world headquarters in St. Louis, MO.
Since 1951, we have listened to our customers and learned about the demanding operating environments of their industries. We are AS9100D Certified and ITAR Compliant. Our custom fabricated parts are manufactured according to ISO 9001:2015 certified quality systems.
We take a consultative, engineering approach to understanding the electrical and mechanical needs of your application. Our material specialists provide options that meet or exceed your requirements as well as sharing insights on how to optimize production for material yield, fabrication efficiency, and cost reduction.
The Gund Company has unparalleled capability and capacity to satisfy the customer's toughest requirements. As a vertically integrated materials manufacturer, we control our supply chain, which allows us to meet our client's tightest timelines.
Over the past 70+ years, The Gund Company has developed a reputation for outstanding customer service, quality, responsiveness, and application knowledge. Our advanced manufacturing and fabrication capabilities allow result in custom parts to fit your specific application.
For more information on any of our products or services, please visit our website at www.thegundcompany.com or contact one of our material and fabrication specialists. We look forward to serving you!
Offices: 9333 Dielman Industrial Dr, St Louis, Missouri 63132, US · 2121 Walton Road, St Louis, Missouri 63114, US · 4701 E Airport Dr, Ontario, California 91761, US · 3010 S Pipeline Rd, Euless, Texas 76040, US · 10501-3 West 133rd Ave., Cedar lake, IN 46303, US